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&Moon Products, Inc. (the "Company") warrants that Bug Off will
operate substantially as described in its sale material for 30 days
after purchase. The Company will, at your option, replace the
product or refund the purchase price for products that do not comply
with the foregoing warranty. To request a refund or replacement call
the company where you purchased Bug Off Screen. If you purchased Bug
Off directly from us, there is no need to call us, simply return
within 30 days to:Bug Off Screen, 2045 Burton Dr., Cambria, CA
93428. Please include an explanation note, with your sales receipt
number, inside the box. Any implied warranty is also limited to 30
days. There are no warranties that extend beyond the forgoing
warranty. THE ABOVE IS YOUR EXCLUSIVE REMEDY FOR PRODUCT DEFECTS. THE COMPANY SHALL NOT BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES. REGARDLESS OF THE THEORY OF LIABILITY, THE COMPANY LIABILITY WILL NOT EXCEED THE PURCHASE PRICE. CAUTION - FAILURE TO USE BUG OFF ACCORDING TO THE FOLLOWING WILL VOID YOUR WARRANTY: DO NOT USE BUG OFF AS A BARRIER TO KEEP PETS OR CHILDREN INSIDE. DO NOT USE BUG OFF WHERE SMALL CHILDREN OR SMALL PETS CAN PULL DOWN THE SCREEN AND ROD, AS ROD COULD INJURE SMALL CHILDREN OR SMALL PETS. THE SUPPORT ROD MUST BE CORRECTLY INSTALLED TO FIT TIGHT IN YOUR DOORJAMB AND PERIODICALLY TIGHTENED AGAIN. OPEN ROD 1 TO 2 INCHES WIDER THAN YOUR DOOR FRAME AND PUSH SNUGLY INTO TOP OF DOORJAMB. TEST THAT THE ROD IS TIGHT. REPEAT AS NEEDED. DO NOT DISASSEMBLE THE SUPPORT ROD. THE ADHESIVE BACKED VELCRO CAN DAMAGE OR REMOVE DOOR FRAME FINISHES. CLEAN DOORJAMB BEFORE ADHERING VELCRO AND USE AN ADHESIVE DISSOLVER TO AID REMOVAL. COMPANY ASSUMES NO RESPONSIBILITY FOR PAINT OR FINISH OF DOORJAMB. DO NOT REMOVE RUBBER TIPS FROM ROD. DO NOT REMOVE MAGNETS OR OTHER ELEMENTS FROM PRODUCT BECAUSE THEY CAN BE SWALLOWED BY CHILDREN OR PETS. |
Bug Off Warranty Statement
Customer Service | 8am-4:30pm Pacific | (800) 826-2871
Please have stock number and credit card ready
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Customer Service 8am-4:30pm Pacific (800) 826-2871 Please have stock number and credit card ready sales@petdoors.com |
Patio Pacific Inc 202-F1 Tank Farm Rd San Luis Obispo, CA 93401-7168 Support: support@petdoors.com |
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