Ideal Urgent Notice

To further compound the problem, the Ideal Deluxe replacement flaps for metal framed Ideal pet doors are changing design to be the same as the Ideal Original plastic framed doors for the Thailand doors (round logo) doors only. The rectangular logo flaps are not interchangeable between Original and Deluxe doors.

Confused yet? Here is the breakdown:
If you have an Ideal Original (plastic framed) or an Ideal Deluxe (metal framed) with a round logo, then the round logo replacement flaps work in both. These are the newer doors made in Thailand.

If you have an Ideal Original with a rectangular logo, then the rectangular logo Original replacement flaps work in that (but not in the Deluxe). These are the 'Made in USA' version.

If you have an Ideal Deluxe with a rectangular logo, then the Ideal Deluxe replacement flaps with a rectangular logo work. These are also the 'Made in USA' versions.

The Ruff Weather and Protector series dog doors are subject to these same logo considerations. Replace rectangular logo or round logo flap with the same logo.

Ideal sent us this graphic as an additional aid to identifying your existing flap. The "old flap style" is the rectangular logo flap and the "new flap style" is the circular logo flap:

What to do?
If you're buying a new Ideal pet door don't worry.

However, if you're replacing a flap on an existing Ideal pet door or even the entire pet door then it's vital that you determine which of the three situations above applies to you. Otherwise, you may get the wrong flap for your existing door or a replacement door that doesn't fit your existing cut-out.

If your existing Ideal pet door is older than 2006, then you have the old, rectangular logo design.

Of course, we at Patio Pacific will try our best to assist you in this effort.