Pet Door Help?

'Pet Door Help Pages' include collections of pet doors for specific pet groups (cats and giant breed dogs), our recommendations pages to get you started with the products we think are likely to meet your needs, bargain discounts, the 'Endura Flap' story which will give you a better understanding of pet door flaps and what you should expect of them, our advice regarding two hot pet door topics--storm doors for pets and pre-installed pet doors, an explanation of the always-confusing Ideal replacement flap selection problems and, finally, a discussion of pet door problems that may concern you and what, if anything, can be done about them.

A pet door can be a wonderful asset if chosen wisely and a severe disappointment if not. Happy customers are our best recommendation and we do all we can on this site to give you the information you'll need to choose a dog door or cat door that will provide satisfaction. You may very well have questions, though, that we didn't answer or didn't answer clearly. Please call customer service 800-826-2871 and we'll do all we can to answer them.

Like most companies, we have a call center that is available for those who wish to order outside of normal business hours 7am - 4:30pm Pacific time. It's fine to place an order with them at any time. You should have the stock number of the product you want ready. But please save your questions for our Customer Service Specialists who are familiar with every pet door we carry.

Most Importantly: Thank You For Your Business! We never forget that you have other choices.