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Ideal Flap Urgent Notice

Ideal Pet Door Urgent Notice

This notice applies to Ideal "Original" Pet Doors and Ideal "Deluxe" Pet Doors and their replacement flaps only. Other Ideal Pet Door lines are not affected.

Ideal plastic-framed "Original" pet doors are manufactured in Thailand and accept a slightly different flap from the plastic framed "Original" doors manufactured in the USA. They are not interchangeable.

Furthermore, the Ideal Deluxe replacement flaps for metal framed Ideal pet doors are changing design to be the same as the Ideal Original plastic framed doors for the Thailand doors (round logo) doors only. The rectangular logo flaps are not interchangeable between Original and Deluxe doors.

Here's the breakdown

Round vs rectangular logoIf you have an Ideal Original (plastic framed) pet door or an Ideal Deluxe (metal framed) pet door with a round logo, then the Ideal "Original"  round logo replacement flaps work in both. These are the newer doors made in Thailand.

If you have an Ideal Original with a rectangular logo, then the rectangular logo Ideal Original replacement flaps work in that (but not in the Deluxe). These are the 'Made in USA' version.

If you have an Ideal Deluxe with a rectangular logo, then the Ideal Deluxe replacement flaps with a rectangular logo are the ones to buy. These are the 'Made in USA' versions.

 



 

What to do?

How to tell the difference between "old" and "new" Ideal Pet Door flaps

If you're buying a new Ideal pet door don't worry.

However, if you're replacing a flap on an existing Ideal pet door or even the entire pet door then it's vital that you determine which of the three situations above applies to you. Otherwise, you may get the wrong flap for your existing door or a replacement door that doesn't fit your existing cut-out.

If your existing Ideal pet door is older than 2006, then you have the old, rectangular logo design.

Of course, we at PetDoors.com will try our best to assist you in this effort.

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