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Smart Pet Warranty Patio Pacific is a member of the Santa Barbara BBB. Click for our rating.
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Customer Service -  800-826-2871
Mon-Fri  9-4 Pacific
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Smart Pet for Doors Smart Pet for Walls
Limited Lifetime Warranty
SmartPet Products Insulated SmartPet Doors must be installed in accordance with the manufacturer's printed instructions and shop drawings. The SmartPet Door is guaranteed against defects in materials and workmanship for the Lifetime of the door from the date of purchase. Defective parts may be returned to SmartPet Products, freight prepaid, for repair or replacement. The decision of repair versus replacement is up to the discretion of SmartPet Products. This guarantee does not cover labor or material costs incurred by reinstallation of repaired or replaced parts. Gasket and window are excluded from the coverage.
Patio Pacific note:  The manufacturer imposes an automatic 15% restocking fee for all returns which we must pass on to the buyer. The product must be in original packaging and unopened.
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