Estimated Shipping Times

Shipping times shown are estimates for ground delivery.

• Shipping and delivery dates cannot be guaranteed.
• FedEx Residential Home Delivery is Tuesday through Saturday and air shipments are delivered Monday through Friday. Transit times do not include weekends or holidays
• Please contact customerservice@petdoors.com if you have an important upcoming delivery date or for more details about international shipping.
• Yes, we ship internationally! International shipping is subject to additional duties and taxes, once we receive your order we will confirm this information with you.
• Order status and order tracking emails will be sent after an order is placed and when the item either ships or when we receive the tracking information from a drop ship manufacturer. If you are simply wondering how to track an order you should be able to click the link that came through in the confirmation email. This will take you to the Fed-Ex, UPS, or USPS sites for tracking info.
• You can also contact customer service to check order status. In some cases you may receive an email with the status of order listed as back order in the case of an item that is not in stock, we will also inform you of the time frame for shipping that item as well.