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Pet Door Guys was established in 2011 to provide a solution for those who want a pet door in their sliding glass door but, for various reasons, object to the traditional patio pet door. The Pet Door Guys solution is to offer a pet door that is actually installed “through the glass” of the sliding glass door together with a practical means of shipping and installing the product. Very ingenious!
Pet Door Guys Warranty
Pet Door Guys guarantees it will repair or replace any Pet Door Guys product which is found to be defective in material or workmanship and will pay the costs of repair or replacement to the original owner for a period of one year. Insulated glass is warranted for life against seal failure. This warranty is subject to the following terms and conditions:
This guarantee is offered only to the original owners of single family homes who purchase a Pet Door Guys product in the United States. It is not transferable and terminates upon sale of the home and does not apply to re-installation at a second location.
The warranty does not extend to commercial applications.
Pet Door Guys is not responsible for glass breakage, failure due to misuse, applied tints or films, any customer alterations to the product including painting, improper installation or acts of nature including fire, flood or earthquake. Pet Door Guys is not responsible for natural weathering of exterior finishes or corrosion in highly corrosive environments.
Pet Door Guys is not responsible for incidental or consequential damage beyond our control. Pet door openings imply some risk. No guarantee is offered or implied regarding suitability or security against intrusion or unwanted entry or exit.