Petsafe Builder Panel Pet Door Insert

SKU# 03PS60

Availability: Out of stock

Price From: $180
Petsafe Builder Panel Pet Door Insert
Petsafe Builder Panel Pet Door Insert - Grey Frame, Not Installed

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ProductFlap DimensionRough Cut OutRise OptionsStock No
Mfr No

Petsafe Builder Panel Pet Door Insert

10-1/4" w x 16-1/4" h23" w x 26-1/4" h8" or 10-1/2"

RPA00-12510 for grey
 RPA00-12116 for white

The Petsafe Builder Panel Pet Door Insert

The Builder Panel Door simplifies the process of installing a pet door in an uneven surfaced door. It has a double-flap consisting of two Petsafe Freedom flaps available in large size only.

The flaps may be removed allowing the panel to be installed with either end up. This allows the step-over height to be set to about 8 1/2" or 10" depending on which end is up. The use of the word 'about' refers to the fact that there is some play in the actual height chosen by the user.

The flaps are doubled up. That is, there are two of them with an air-space between. This should provide for an increase in insulation as well as wind-resistance.

In summary, if the combination of flap size and step-over height is appropriate for your pet, then this door will be relatively easy to install in a variety of doors that are other wise more difficult to install in.

Frame Dimensions: 24-1/2" w x 28" h.

Manufacturer Stock #s are:  RPA00-12510 for grey and RPA00-12116 for white

Customer Reviews

Set Direction
  • quite a big cut out but it works review by Hugo
    5 3 quite a big cut out but it works

    Cutting more into the door was scary. It works and made it easier, but a good portion of the door is cut out and it's a little more work adding some paint to it to make it look nicer

    (Posted on 11/29/2017)

  • good door but could be better review by existing customer
    5 3 good door but could be better

    My existing door inserts could no longer be purchased, U shaped which I liked because of the magets on all sides held the wind out. the new door with two panels is nice and the insert for the door, however it would be better if they had magnets on the sides as well as the bottom to withstand higher winds.

    (Posted on 1/31/2014)

  • It's Like A Builder's Track Home Model review by cozi
    5 1 It's Like A Builder's Track Home Model

    Pay the extra and get the Endura Flap. I have the Endura large in the wall and the Panel Pet Door Insert in my door. It's like day and night stopping cold air. And it is such a large cut out for so much work. Now I have to paint the whole door.

    (Posted on 5/27/2013)

  • door needs to be metal review by 2pups
    5 3 door needs to be metal

    This door is great and works great. We have two medium size dogs that fit through it fine. The only drawback to this is the door is plastic and snaps into these side slits so one of my dogs was able to push on it enough to pop it off of the fitting. We finally had to put bolts on the side and attach bungee cords in a cross shape to keep it on so they couldn't pop it off. It would be better if the manufacturer could make slats down the flap sides and make the door metal to slide down in the slats.

    (Posted on 5/20/2013)

  • Great door! review by Danos
    5 5 Great door!

    This door was a great addition to our home. Even though the instructions were a little vague on some of the dimensions (e.g width of door) we were able to install the door with a minor modification to the hole cut for our door (we added a small lip of wood to edges). Once the additional modification was done everything fit perfectly. We and our dog are extremely happy with this door. Thanks.

    (Posted on 3/17/2013)

Weight 1.0000
Manufacturer Petsafe
Your Maximum Pet Size Medium Dogs, Large Dogs
Climate Suitability Temperate-3 Season
Wind Resistance Average
Sealing Value Average
Self-Framing Yes
Frame Material Plastic
Insulation Value Average
Flap Material Vinyl
Flap Design Double, One Part , Flexible, Thin Flap
Flap Colors Tinted Clear
Flap Thickness 1/8"
Replacement Flaps Available Yes
Ability to Lock Flap Separate Locking Cover-Loads from Front
Can Be Installed In Aluminum Door, French Doors, Hollow Core Door, Metal Door, Solid Core Door, Steel Door
Warranty Period 1 year
Return Period 30 days
Manufacturer's Restocking Fee 0

Petsafe Panel Pet Door Insert Installation Instructions

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Warranty Information

Radio Systems Corporation is the industry leader in Consumer Pet Electronics; products are marketed under the PetSafe, Innotek, Invisible Fence, Guardian, Staywell and SportDOG brands. Radio Systems Corporation and its authorized resellers (who display the appropriate sanctioned logos) only sell new products in original packaging. Product represented as used, refurbished, or “as-is”, or not in original packaging will not be covered by our warranty, or any consumer support.

We are committed to consumer satisfaction. To that end Radio Systems Corp. cautions consumers from purchasing any product other than product in its original packaging or specially marked refurbished packaging.

Proof of Purchase must be provided to our customer care center before a warranty claim can be honored. For your convenience, you may register your product and provide proof of purchase immediately after your purchase. Thereafter, proof of purchase will not be required to fulfill a warranty claim. Products may be registered at Proof of purchase is accepted via e-mail (, fax or traditional mail. Proof of purchase is defined as the sales receipt, or copy of the sales receipt.

Fax: 800-332-7942


Attn: Customer Care Center/POP
Radio Systems Corporation
10427 PetSafe Way
Knoxville TN 37932



Radio Systems Corporation, owner of the PetSafe Brand, (hereinafter referred to as “PetSafe”) warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that its PetSafe product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the product, or a gift recipient of a new product that is unopened and in its original packaging. When serviced by PetSafe Customer Service, PetSafe covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the product, with new or refurbished items at PetSafe’s sole discretion. The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser resells the PetSafe product or transfers the property on which the PetSafe product is installed. In the event of defect, these are your exclusive remedies.


This product is designed only for use with domesticated animals; do not use this product for any other purpose. However, the specific temperament of your animal may not work with this product. We recommend that you do not use this product if your animal is aggressive. If you are unsure whether this product is appropriate for your animal, please consult with your veterinarian or certified trainer before you use this product. Please see the instruction manual for additional important information.


This non-transferrable limited warranty does not provide protection against, and PetSafe will have no liability under this non-transferrable limited warranty for any damage to or defects in the products caused by any animal, loss of product(s), failure, defect or damage caused by events and situations beyond normal residential exposure conditions, including, but not limited to: commercial use, misuse, abuse, neglect, improper installation or installation not in accordance with PetSafe’s instructions, use of non-PetSafe accessories, impacts of foreign objects, acts of God, abnormal or improper use, improper storage, attempted repair or service by anyone other than PetSafe Customer Service, accident, alteration, defects in or failure of the surface the PetSafe product is installed in or upon, discoloration or other damage caused by pollution, sunlight, other environmental conditions, mold, dirt, mildew, or exposure to harmful chemicals and any other cause not involving manufacturing defects in the PetSafe product. Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses whatsoever in connection with the removal, repair or installation of either the original or replacement component(s) relative to in-ground fence installation, kennel installation, pet door installation and other permanent, semi-permanent, or fixture type installations on the retail consumer purchaser’s property.


Within thirty (30) days of purchase, please go to to register your purchase. A sales receipt shall be required to obtain warranty coverage. Please keep this information in a safe place.


To obtain warranty service, call the PetSafe Customer Care center. In the United States or Canada, 1-800-732-2677; in Australia, 1800 786 608; in New Zealand, 0800 543 054.

Pursuant to this non-transferrable limited warranty, PetSafe will replace the part with a new or refurbished part. This non-transferrable limited warranty will then apply to either the new or refurbished part for the remainder of the original non-transferrable limited warranty period.


Replacement as provided under this non-transferrable limited warranty is the exclusive remedy of the consumer. Neither labor to remove the part nor labor to install the refurbished or replaced part is covered.

This non-transferrable limited warranty is in lieu of all other express warranties. PetSafe expressly disclaims and excludes all other warranties, express or implied, including without limitation, the warranties of merchantability and fitness for a particular purpose. PetSafe also disclaims and excludes all liability for incidental, consequential, punitive, direct, indirect, special or any other damages arising out of or connected with the purchase, use or misuse of this product or for the breach of any express or implied warranties or breach of contract or otherwise. Purchaser assumes all risks and liabilities from the use or misuse of this product. PetSafe does not authorize any other person or agent to make any other express or implied warranties.

Furthermore, PetSafe will not be liable for any loss, damage or injury resulting from delay in delivery of replacement parts or for any failure by PetSafe to perform covered repair work due to circumstances beyond PetSafe’s control.


This non-transferrable limited warranty shall be governed by the law of the State of Tennessee, U.S.A., and by the laws of the United States of America, excluding their conflicts of laws principles. Furthermore, the United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this non-transferrable limited warranty. Jurisdiction and venue shall be exclusive to the courts of Knox County, Tennessee. These warranties give you specific legal rights, and you may also have other rights that vary from state to state or country to country. Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


Fountain replacement pumps when purchased individually have a 90-day warranty.

Limited Warranty for PetSafe Certified Refurbished Products

Effective January 1, 2010

For purposes of this limited warranty, “PetSafe Certified Refurbished Products” means buy-back products, returned products, pre-owned products, and/or scratch & dent products that PetSafe has:

  • Fully tested 
  • Refurbished by replacing any defective modules identified during testing 
  • Thoroughly cleaned and inspected 
  • Repackaged (including appropriate manuals, probes, wire, new boxes, etc.) 
  • Re-inspected prior to being sold 

PetSafe Certified Refurbished Products may have small cosmetic blemishes. PetSafe warrants that each PetSafe Certified Refurbished Product will be free from defects in material or workmanship for a period of ninety (90) calendar days from the original date of purchase. During the warranty period, PetSafe will, at its option, replace with new or refurbished products or parts, any products or parts determined to be defective. In the event of a product defect, these are your only remedies. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.

This limited warranty covers only product issues caused by defects in materials or workmanship during ordinary consumer use and does not cover product issues caused by any other reason, including, but not limited to, product issues arising out of or related to commercial use, acts of God, misuse, limitations of technology, or customer modification of any part of the PetSafe Certified Refurbished Product. This limited warranty does not cover consumables, such as treats, batteries, or fuses. This limited warranty is invalid if the factory-applied serial number has been altered or removed from the product. This limited warranty is valid only in the United States.

All express and implied warranties, including without limitation any implied warranties of merchantability and fitness for a particular purpose, are limited in time to the term of this limited warranty. No warranties, whether express or implied will apply after the expiration of the limited warranty period. Some states do now allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. Except as provided in this warranty and to the extent permitted by law, PetSafe is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.

Making a Warranty Claim

If you need assistance or to make a warranty claim, please contact our Customer Care Center for help in troubleshooting and, if necessary, to arrange a warranty repair for your product.