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Thermo Panel 2e SureFlap Pet Door Connect for Sliders w/Hub

Thermo Panel 2e SureFlap Pet Door Connect for Sliders w/Hub

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$599.99
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$599.99
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  • App-controlled pet door for sliding glass doors
  • 7x7" Flap suitable for cats and very small dogs
  • Features a dual-pane, Low-E coated for energy efficiency
  • Engineered to help keep out strays, raccoons, and other unwanted critters
  • Includes Hub for App control which must be connected to your WiFi router
  • Works with all 9 digit, 10 digit, and 15 digit microchip numbers
  • Includes 1 RFID collar key for pets who are not yet chipped
  • Out of stock, waiting on eta from manufacturer

Product Details


The SureFlap microchip pet door connect for sliding glass doors features the most energy-efficient, dual-pane Thermo panel for the utmost insulation value for your home. The SureFlap pet door is designed with RFID technology that senses your pet's implanted microchip (or RFID collar tag) in order to only allow your pet to enter through the automatic pet door while keeping out neighborhood cats and other unwanted critters. Any pet can exit the pet door, but only those with a microchip or RFID collar key can enter. This door also includes a 4-way lock that can override the RFID technology if you want to further customize access. 

Features of the App:

  • Remotely lock/unlock the pet door at any time.
  • Use the curfew mode to set a time period in which your pet cannot go outside, automatically locking and unlocking at the specified time.
  • Monitor your pets' activity over time.
  • Receive notifications every time your pet uses the door.
  • Share app access with friends or pet sitters when you are away.

 

Features of the Microchip Door:

  • Comes with Hub for app control from any location.  The Hub must be plugged into your WiFi router.
  • App control allows you to control the operation of your door when away from home. It allows you to see if your pet is in or out so you can allow access on your schedule. 
  • Clear, rigid acrylic flap is lined with brush weatherstripping for weather resistance. 
  • Microchip reader scans your pet's embedded microchip when they want to get back inside.
  • If a pet happens to be outside when curfew mode is on and the door is locked, they can still get in with the microchip sensing but other critters can't.
  • Programs up to 32 microchips or RFID collar keys. You can purchase additional RFID collar keys if necessary. One included with purchase.
  • Battery-powered door uses four C batteries that have a battery life of around 6 months.
    • When batteries are low, a low battery indicator light flashes every 5 seconds. Replace the batteries when this light is flashing. When the cell batteries die, the door defaults to the locked position, which could leave cats stuck outside.
  • Includes an electronic override lock built into the LCD screen, allowing you to stop pets from leaving or entering the home at any time.

 

Thermo Panel Features:

  • Fits almost all track heights. Choose from the following ranges:
    • Short: 74 3/4" - 77 3/4"
    • Regular: 77 1/4" - 80 1/4"
    • Tall: 93 1/4 -  96 1/4"
  • Sturdy aluminum frame fits sliding glass door tracks that are at least 1" thick.
  • Panel's spring-loaded design does not require any tools for installation. The pet door does require a screwdriver to install it into the panel.
  • Pet patio panel features dual-pane glass and Low-E coating for enhanced thermal quality.
  • Includes 1 RFID collar key in case your pet is not yet chipped.
  • This panel will not mate with an existing sliding door lock so we include a C-Clamp Lock. You can also purchase a Charley Bar if you would prefer.

Raccoon Mode:

Custom Mode 5 is the raccoon mode, making this door a raccoon-resistant cat door. As soon as the sensors detect an animal's head in the tunnel of the pet door, the door scans to read for a microchip. If the animal is not one whose chip has been programmed to trigger the door, the two locks on the exterior of the door are activated for added security. At this point, the unit will keep scanning for a microchip, and the exterior locks will remain engaged until approximately 10 seconds after the intruder animal has moved away from the door. 

    Size Chart

    Flap SizeFlap DimensionStep OverOverall Width

    Recommended

    Pet Height

    Pet Door7" x 6-3⁄4" 3" or 4-1/2"12"9"

    Additional Information

    Return Period

    90 days

    Your Maximum Pet Size

    Cats, Large Cats, Small Dogs"

    Operates On

    4 "C" Batteries

    House Locking Method

    C-Clamp Lock

    Installation Instructions

    Installation icon Difficulty Easy
    Installation icon Steps 13
    Installation icon Time Required 1 Hour
    Installation icon Sections 04
    Installation icon Flags 03

    Parts

    • Panel Pet Door
    • SureFlap Microchip Cat/Pet Door
    • Foam Weather Strip
    • C-Clamp Lock
    • Center Post Weather Seal Draft Stopper

    Tools

    • None

    Please read instructions & notes thoroughly before installation.

    You will need to do a few extra steps to install your SureFlap Microchip Pet Door, Cat Flap, or DualScan through your panel. The SureFlap ships in a separate box, and before you open it you should first test to make sure your panel will work in your door or window. Remove your SureFlap from its box, and follow the directions included to program the pet door. You can then proceed with the instructions below:

    One-Piece Panel

    Step 1 PREP THE PANEL AND SUREFLAP DOOR

    prep panel and sureflap door
    • After testing the panel to make sure it works in your window or door and testing that the SureFlap will work with your pets, you are ready to attach the pet door to the hole in the panel.

    Step 2 LOCATE THE SCREWS

    locate screws
    locate screws
    frame direction
    • Find the middle-length screws in the SureFlap box. The Pet Door version uses 4 screws, while the Cat Flap and Dual Scan will only utilize 2 screws.
    • Thumbscrews should be on the same side as the controls of your SureFlap. Installing your SureFlap with the controls on the outside of your home will damage the pet door and void SureFlap’s warranty.

    Step 3 ATTACH THE SUREFLAP DOOR TO THE PANEL

    install frames
    • The trim frame and screws will go on the outside of the panel. Place the side with the locking controls on the inside of the panel. The controls will need to be on the same side as the thumbscrews.
    • Screw the two halves of the frame into place.

    Step 4 Determine Step-Over Height Adjustment

    determine step-over height adjustment
    • The Endura aluminum sliding door panel has a patented Adjustable Step-Over feature which allows you to adjust the height of the flap to the most comfortable fit for your pet.
    • The top of the flap should be positioned to be at least 1” above the top of the pet’s shoulder. If the factory setting is not suitable, please adjust it before proceeding.
    • If the current setting is suitable, proceed to Step 9.

    Step 5 ADJUST THE SCREWS

    adjust screws
    • Lay the entire panel on a flat surface. Using a #2 Philips head screwdriver, remove the bottom side-screws and loosen the upper side-screws.
    • Screws were tightly installed to hold the panel together during shipping; a power tool* is recommended.
    • *If you do not have a Phillips head drill bit skinny enough to fit, let us know and we’ll send you one for free.

    Step 6 REMOVE THE SPACERS

    remove spacers
    • Once the bottom screws have been removed and the upper side-screws loosened, the Pet Door Assembly and spacers can be removed by sliding the sections down and out of the panel.

    Step 7 REPLACE THE SPACERS

    replace spacers
    • Replace the spacers and the Pet Door Assembly by sliding them back in a different order to achieve the desired height. You can move the spacer below and above the flap to raise or lower the flap height.
    • The order of the pieces is important! The piece on the bottom needs to always be at the bottom, as that is where the screws attach.
    • Make sure that the locking cover side of the flap frame is on the same side as the thumbscrews.

    Step 8 TIGHTEN THE SCREWS

    tighten screws
    • When finished, replace the bottom side-screws and tighten the next upper-side screws.

    Step 9 ADJUST TOP PIECE

    adjust top piece
    • The rest of the steps are for how to install your panel into your door track.
    • Loosen the thumbscrews at the top of the pet panel. This allows the spring mechanism to move freely up and down.

    Step 10 TEST-FIT THE PANEL

    test fit the panel
    • To insert the panel into the top track, push up against the spring mechanism and swing the bottom of the panel up and over the threshold.
    • Seat the panel on top of the small guide rail in the track. If you can’t quite get it in the track, try swinging in from the outside as the outside track wall may be shorter.
    • You want to put the pet door in your track before applying any weather stripping to ensure it fits.
    • If the panel fits well, proceed to the next step. See the FAQs if you have trouble.

    Step 11 APPLY THE WEATHER STRIPPING

    apply weatherstriping
    • Once you’re sure the panel fits, remove it from the frame and lay it on its side on the ground.
    • Apply the foam weather-stripping by peeling back the paper and exposing the adhesive. Unroll it along the edge of the panel, pressing to ensure it adheres. Install on both sides, trim it fit with scissors.

    Step 12 SECURE THE PANEL IN THE TRACK

    secure the panel in the track
    • After installing the weather stripping, reinstall the panel into the slider track and tighten the thumbscrews to secure it.

    Step 13 INSTALL THE DRAFT STOPPER

    install the draft stopper
    • The center post weather seal strip (draft stopper) should be installed on the inside of the home. It can install on either the back edge of the sliding door panel or the leading edge of the stationary panel.
    • This strip prevents air from leaking between the sliding glass door and the stationary panel.
    • Trim with scissors as needed. Clean the edge of your patio door with rubbing alcohol before installing to assure a good seal.
    Installation icon Difficulty Easy
    Installation icon Steps 16
    Installation icon Time Required 1 Hour
    Installation icon Sections 04
    Installation icon Flags 03

    Parts

    • Panel Pet Door
    • SureFlap Microchip Cat/Pet Door
    • Foam Weather Strip
    • C-Clamp Lock
    • Center Post Weather Seal Draft Stopper

    Tools

    • None

    Please read instructions & notes thoroughly before installation.

    You will need to do a few extra steps to install your SureFlap Microchip Pet Door, Cat Flap, or DualScan through your panel. The SureFlap ships in a separate box, and before you open it you should first test to make sure your panel will work in your door or window.

    Remove your SureFlap from its box, and follow the directions included to program the pet door. You can then proceed with the instructions below:

    Sectional Panel

    Step 1 PREP THE PANEL AND SUREFLAP DOOR

    prep the panel and sureflap door
    • After testing the panel to make sure it works in your window or door and testing that the SureFlap will work with your pets, you are ready to attach the pet door to the hole in the panel.

    Step 2 LOCATE THE SCREWS

    locate the screws
    locate the screws
    correct frame position
    • Find the middle-length screws in the SureFlap box. The Pet Door version uses 4 screws, while the Cat Flap and Dual Scan will only utilize 2 screws.
    • Thumbscrews should be on the same side as the controls of your SureFlap. Installing your SureFlap with the controls on the outside of your home will damage the pet door and void SureFlap’s warranty.

    Step 3 ATTACH THE SUREFLAP DOOR TO THE PANEL

    connect both sides of frame together
    • The trim frame and screws will go on the outside of the panel. Place the side with the locking controls on the inside of the panel. The controls will need to be on the same side as the thumbscrews.
    • Screw the two halves of the frame into place.

    Step 4 Determine Step-Over Height Adjustment

    determine step-over height
    • The Endura aluminum sliding door panel has a patented Adjustable Step-Over feature which allows you to adjust the height of the flap to the most comfortable fit for your pet.
    • The top of the flap should be positioned to be at least 1” above the top of the pet’s shoulder. If the factory setting is not suitable, please adjust it before proceeding.
    • If the current setting is suitable, proceed Step 9

    Step 5 ADJUST THE SCREWS

    adjust the screws
    • Lay the entire panel on a flat surface. Using a #2 Philips head screwdriver, remove the bottom side-screws and loosen the upper side-screws.
    • Screws were tightly installed to hold the panel together during shipping; a power tool* is recommended.
    • *If you do not have a Phillips head drill bit skinny enough to fit, let us know and we’ll send you one for free.

    Step 6 REMOVE THE SPACERS

    remove the spacers
    • Once the bottom screws have been removed and the upper side-screws loosened, the Pet Door Assembly and spacers can be removed by sliding the sections down and out of the panel.

    Step 7 REPLACE THE SPACERS

    replace the spacers
    • Replace the spacers and the Pet Door Assembly by sliding them back in a different order to achieve the desired height. You can move the spacer below and above the flap to raise or lower the flap height.
    • The order of the pieces is important! The piece on the bottom needs to always be at the bottom, as that is where the screws attach.
    • Make sure that the locking cover side of the flap frame is on the same side as the thumbscrews.

    Step 8 TIGHTEN THE SCREWS

    tighten the screws
    • When finished, replace the bottom side-screws and tighten the next upper-side screws.

    Step 9 Assemble Patio Panel

    assemble patio panel
    • The following steps are for assembling your patio panel">
    • Align the aluminum connectors extending from the bottom flap panel section with the top glass panels section.
    • Press the aluminum connectors into the holes at the bottom of the top glass panel section.
    • Ensure that the locking cover and thumb screws are on the same side.

    Step 10 Attach the Pieces

    attach the pieces together
    • Gently tap the bottom surface of the panel against the ground to completely insert the connectors. Protect hard surfaces to prevent scratching.
    • The components of the panel are designed to slide together very tightly.

    Step 11 FASTEN THE SECTIONS

    fasten the sections
    • Fasten the two panels together using the four hex drive flat head screws found in the panel packaging.
    • Use the hex wrench to tighten screws so the two halves of the door are pulled together.
    • Please note that the screw holes may look misaligned. This is intentional to ensure a tight fit. The panels will squeeze together as the screws are tightened.

    Step 12 ADJUST TOP PIECE

    adjust the top piece
    • The rest of the steps are for how to install your panel into your door track.
    • Loosen the thumbscrews at the top of the pet panel. This allows the spring mechanism to move freely up and down.

    Step 13 TEST-FIT THE PANEL

    test-fit the panel
    • To insert the panel into the top track, push up against the spring mechanism and swing the bottom of the panel up and over the threshold.
    • Seat the panel on top of the small guide rail in the track. If you can’t quite get it in the track, try swinging in from the outside as the outside track wall may be shorter.
    • You want to put the pet door in your track before applying any weather stripping to ensure it fits.
    • If the panel fits well, proceed to the next step. See the FAQs if you have trouble.

    Step 14 APPLY THE WEATHER STRIPPING

    apply weatherstripping
    • Once you’re sure the panel fits, remove it from the frame and lay it on its side on the ground.
    • Apply the foam weather-stripping by peeling back the paper and exposing the adhesive. Unroll it along the edge of the panel, pressing to ensure it adheres. Install on both sides, trim it fit with scissors.

    Step 15 SECURE THE PANEL IN THE TRACK

    secure the panel in the track
    • After installing the weather stripping, reinstall the panel into the slider track and tighten the thumbscrews to secure it.

    Step 16 INSTALL THE DRAFT STOPPER

    install the draft stopper
    • The center post weather seal strip (draft stopper) should be installed on the inside of the home. It can install on either the back edge of the sliding door panel or the leading edge of the stationary panel.
    • This strip prevents air from leaking between the sliding glass door and the stationary panel.
    • Trim with scissors as needed. Clean the edge of your patio door with rubbing alcohol before installing to assure a good seal.

    LOCKING YOUR DOOR

    Since you cannot lock your sliding glass door to your panel pet door, we have provided you with an alternative locking method to secure your home.

    Installing the Sliding Door Clamp Lock:

    The clamp has a thumb screw which tightens by hand to prevent the sliding door from moving beyond the clamp’s placement. For doors manufactured with the glass slider on the inside track, the lock can usually be installed on the door’s raised track.

    install door clamp onto lock

    If you aren't able to use the lock that comes with the panel:

    A great alternative to locking your sliding glass door is a charley bar or dowel in the track. Both work off the same concept - they block the slider from opening. When engaged you cannot pull the sliding door away from the pet door panel. It’s a fancier version of the classic broomstick handle in the track method!

    charley bar location

    FREQUENTLY ASKED QUESTIONS

    What if my panel is slightly too tall?

    You can trim up to 3/4” off the spring- loaded adjustment piece at the top. This can be done by removing the adjustment pieces with a #2 Phillips head screwdriver and cutting down the flanges. Be careful not to cut too low or you will not be able to put the top back on.

    where to trim adjustment piece

    What if my panel is slightly too short?

    We offer height extensions that will add 3/4” to the top of the panel that you slide into the channel at the top. These are made from the same aluminum as the panel so you can match the color.

    You can also make your own extension out of nominal 1” wood (which is 3/4” thick), such as a 1x3, if you need more than 3/4" in height. Cut it to the same width as the panel and slide it into the channel at the top. Paint the wood to match your frame color. If the extension makes the panel feel unstable, you can secure it with screws.

    hieght adjustment piece

    What if the panel is wobbling slightly back and forth?

    If your track is wider than 1” you can use small wooden shims or extra weather-stripping to fill in the gap inside the top and bottom tracks. By placing the material inside the tracks you won't be able to see it, but it will stabilize the panel.

    wood shims prevent wobbling

    What if hardware for the locking latch is preventing the door from sealing properly?

    You might be able to remove the hardware, as in some cases they are only held in place with a couple of screws. If you are not able to remove it you can try installing the panel on the stationary side as mentioned below. If neither of those choices works, you can try to shim the panel out so that it is even with the face of the lock. Depending on how far it sticks out you might be able to use a thicker foam weatherstripping or a small piece of wood between the panel and wall jamb.

    My slider isn’t closing evenly against the panel?

    Your slider may not be level, which can happen in older houses. In that case, you may be able to adjust the wheels on the slider enough to line it back up. It will depend on your door, but you should be able to adjust a screw near the bottom of the door.

    Turning the screw will adjust the wheels slightly. If the slider is level then it could be an issue with the metal thumbscrew at the top of the panel.

    If the thumbscrew is hitting the edge this can mean that the bottom of the panel is going further into the jamb than it can at the top. A gap appears that gets wider as you go down the panel. You can use wood shims or weatherstripping in the jamb to push out the bottom of the panel.

    adjust screw at top of panel

    What if I have an alarm system?

    Install the panel on the stationary side as mentioned below. The alarm company might be able to come out and move the sensor for you. So instead of one part being on the door and the other on the jamb, you would end up having one side on the panel that matched up with the one on the sliding door. As there are many different types of alarm configurations we would recommend that you always consult the alarm security company first to discuss your options.

    OTHER INSTALLATION OPTIONS

    Semi-Permanent Installation:

    You might choose to secure the panel in your track with screws. This can be done by drilling screws at an angle in the top and bottom tracks. We recommend doing this from the outside to minimize damage to the sliding glass door frame. One-way screws will prevent tampering or removal of the panel from the outside.

    stationary panel screws

    Stationary Panel:

    Some stationary sliding door panels can be unfastened and moved over to one side so that you can install the pet door panel between the jamb and stationary panel.

    Avoid damaging your sliding glass door by checking that your door can move and that you can reinstall it properly before trying to uninstall the unit.

    You will still lose space in your slider to move through, however, you will be able to use your existing sliding door lock to secure your home. Installing your pet door this way is also great in that you already have an alarm system in place.

    If your sliding glass door slides on the outside track, using an alternative lock might not be possible, so this allows you to still lock your door.

    NOTE: You can do the stationary panel install with the regular spring actuator method – no need to screw it in.

    Videos

    SureFlap Microchip Pet Door Connect


    Warranty

    Patio Pacific Warranty

    Endura Flap products have a lifetime warranty against defects in materials and workmanship under standard regular use. Damage caused by not using the product as intended, improper installation, and chewing is not covered under this warranty.

    SureFlap™ Cat Door Guarantee

    Guarantee: SureFlap™ microchip cat flaps carry a 3-year guarantee from the date of purchase, subject to proof of purchase date. The guarantee is restricted to any fault caused by defective materials, components or manufacture. This guarantee does not apply to products whose defect has been caused by normal wear and tear, misuse, neglect or intentional damage.

    In the event of a part failure due to faulty parts or workmanship, the part will be replaced free of charge during the guarantee period only. At the manufacturer's discretion, a replacement product may be provided free of charge in the case of a more serious malfunction. Your statutory rights are not affected.

    Disclaimer: The SureFlap™ microchip cat flap incorporates selective entry features which have been designed to minimize the risk of unwanted animals entering your home. However, it is not possible to fully guarantee the exclusion of all other animals in all circumstances.

    In the rare event of an unwanted animal gaining access to your home, SureFlap cannot accept liability for any damage or inconvenience which may be incurred.

    Warning: The motorized catch and manual lock are provided exclusively to prevent the entry of unwanted animals and is not a security device. SureFlap Ltd cannot accept liability for unintended use and the owner of the product accepts full responsibility for supervising the access in and out of the home that it provides.

    In households with children, it is essential to include the cat flap in child-proofing considerations. Misuse of the cat flap by a child may result in the child coming into contact with potential dangers. For this reason, young children should be monitored at all times when in the immediate vicinity of the cat flap.

    Caution: Prior to installation, it is the responsibility of the user to consult all building codes which may influence the fitting of the cat flap and assess the suitability of a given installation. The user must also consider potential hazards present inside or outside the cat flap as well as the impact that subsequent modifications to your property may have on the existence and use of your cat flap. It is recommended that these assessments are conducted in consultation with a construction professional.

    Do not install SureFlap™ in a fire door as it will render the fire door unfit for purpose.



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    Filter Reviews:
    BC
    11/19/2021
    Beth C.
    United States United States

    GREAT Company, Product and Customer Service

    I previously owned a Sureflap Microchip Petdoor Connect at my old house, installed into a wooden door and I LOVED it (So did Mr. Wheezy Cat). It allowed him to be more autonomous, while allowing me to have some control over when he stayed in and setting curfews to establish a routine. The days of meowing to go out are a thing of the past. I feel this product has made my cat more trusting that I have his best interest in mind and MUCH more relaxed over all. MUST have for any indoor outdoor cat or feral rescue that gets anxious being indoors. When I moved recently, my new home didn't have the option to install into a wood door, so I chose to leave my last door installed at the old house and order this one WELL in advance to fit the sliding door at my new home. I anticipated delays, and of course there were some (2021 is not the time to expect supply/shipping to run smoothly) BUT Scott from PetDoors emailed me and kept me updated on the issues, when parts were received and gave estimates when the door would ship. The door arrived in perfect condition with easy set up instructions and even had a full sized #2 flat head screw driver to adjust the slider insert - which I didn't need, but a nice touch for those who don't already have a stocked tool box. Everything was packed nice and protected. Plan for the unavoidable supply delays that are out of everyone's control but these guys are awesome and sell a quality product worth every penny. Support businesses that do things right - 10 stars if I could give extra!

    Thermo Panel 2e SureFlap Pet Door Connect for Sliders w/Hub

    74.75" - 77.75" Edit

    The Thermo Panel 2e Connect Door for Sliders with the Sureflap Microchip pet door and Hub

    Size Chart

    Flap SizeFlap DimensionStep OverOverall Width

    Recommended

    Pet Height

    Pet Door7" x 6-3⁄4" 3" or 4-1/2"12"9"

    Return Period

    90 days

    Your Maximum Pet Size

    Cats, Large Cats, Small Dogs"

    Operates On

    4 "C" Batteries

    House Locking Method

    C-Clamp Lock

    Installation Instructions

    Installation icon Difficulty Easy
    Installation icon Steps 13
    Installation icon Time Required 1 Hour
    Installation icon Sections 04
    Installation icon Flags 03

    Parts

    • Panel Pet Door
    • SureFlap Microchip Cat/Pet Door
    • Foam Weather Strip
    • C-Clamp Lock
    • Center Post Weather Seal Draft Stopper

    Tools

    • None

    Please read instructions & notes thoroughly before installation.

    You will need to do a few extra steps to install your SureFlap Microchip Pet Door, Cat Flap, or DualScan through your panel. The SureFlap ships in a separate box, and before you open it you should first test to make sure your panel will work in your door or window. Remove your SureFlap from its box, and follow the directions included to program the pet door. You can then proceed with the instructions below:

    One-Piece Panel

    Step 1 PREP THE PANEL AND SUREFLAP DOOR

    prep panel and sureflap door
    • After testing the panel to make sure it works in your window or door and testing that the SureFlap will work with your pets, you are ready to attach the pet door to the hole in the panel.

    Step 2 LOCATE THE SCREWS

    locate screws
    locate screws
    frame direction
    • Find the middle-length screws in the SureFlap box. The Pet Door version uses 4 screws, while the Cat Flap and Dual Scan will only utilize 2 screws.
    • Thumbscrews should be on the same side as the controls of your SureFlap. Installing your SureFlap with the controls on the outside of your home will damage the pet door and void SureFlap’s warranty.

    Step 3 ATTACH THE SUREFLAP DOOR TO THE PANEL

    install frames
    • The trim frame and screws will go on the outside of the panel. Place the side with the locking controls on the inside of the panel. The controls will need to be on the same side as the thumbscrews.
    • Screw the two halves of the frame into place.

    Step 4 Determine Step-Over Height Adjustment

    determine step-over height adjustment
    • The Endura aluminum sliding door panel has a patented Adjustable Step-Over feature which allows you to adjust the height of the flap to the most comfortable fit for your pet.
    • The top of the flap should be positioned to be at least 1” above the top of the pet’s shoulder. If the factory setting is not suitable, please adjust it before proceeding.
    • If the current setting is suitable, proceed to Step 9.

    Step 5 ADJUST THE SCREWS

    adjust screws
    • Lay the entire panel on a flat surface. Using a #2 Philips head screwdriver, remove the bottom side-screws and loosen the upper side-screws.
    • Screws were tightly installed to hold the panel together during shipping; a power tool* is recommended.
    • *If you do not have a Phillips head drill bit skinny enough to fit, let us know and we’ll send you one for free.

    Step 6 REMOVE THE SPACERS

    remove spacers
    • Once the bottom screws have been removed and the upper side-screws loosened, the Pet Door Assembly and spacers can be removed by sliding the sections down and out of the panel.

    Step 7 REPLACE THE SPACERS

    replace spacers
    • Replace the spacers and the Pet Door Assembly by sliding them back in a different order to achieve the desired height. You can move the spacer below and above the flap to raise or lower the flap height.
    • The order of the pieces is important! The piece on the bottom needs to always be at the bottom, as that is where the screws attach.
    • Make sure that the locking cover side of the flap frame is on the same side as the thumbscrews.

    Step 8 TIGHTEN THE SCREWS

    tighten screws
    • When finished, replace the bottom side-screws and tighten the next upper-side screws.

    Step 9 ADJUST TOP PIECE

    adjust top piece
    • The rest of the steps are for how to install your panel into your door track.
    • Loosen the thumbscrews at the top of the pet panel. This allows the spring mechanism to move freely up and down.

    Step 10 TEST-FIT THE PANEL

    test fit the panel
    • To insert the panel into the top track, push up against the spring mechanism and swing the bottom of the panel up and over the threshold.
    • Seat the panel on top of the small guide rail in the track. If you can’t quite get it in the track, try swinging in from the outside as the outside track wall may be shorter.
    • You want to put the pet door in your track before applying any weather stripping to ensure it fits.
    • If the panel fits well, proceed to the next step. See the FAQs if you have trouble.

    Step 11 APPLY THE WEATHER STRIPPING

    apply weatherstriping
    • Once you’re sure the panel fits, remove it from the frame and lay it on its side on the ground.
    • Apply the foam weather-stripping by peeling back the paper and exposing the adhesive. Unroll it along the edge of the panel, pressing to ensure it adheres. Install on both sides, trim it fit with scissors.

    Step 12 SECURE THE PANEL IN THE TRACK

    secure the panel in the track
    • After installing the weather stripping, reinstall the panel into the slider track and tighten the thumbscrews to secure it.

    Step 13 INSTALL THE DRAFT STOPPER

    install the draft stopper
    • The center post weather seal strip (draft stopper) should be installed on the inside of the home. It can install on either the back edge of the sliding door panel or the leading edge of the stationary panel.
    • This strip prevents air from leaking between the sliding glass door and the stationary panel.
    • Trim with scissors as needed. Clean the edge of your patio door with rubbing alcohol before installing to assure a good seal.
    Installation icon Difficulty Easy
    Installation icon Steps 16
    Installation icon Time Required 1 Hour
    Installation icon Sections 04
    Installation icon Flags 03

    Parts

    • Panel Pet Door
    • SureFlap Microchip Cat/Pet Door
    • Foam Weather Strip
    • C-Clamp Lock
    • Center Post Weather Seal Draft Stopper

    Tools

    • None

    Please read instructions & notes thoroughly before installation.

    You will need to do a few extra steps to install your SureFlap Microchip Pet Door, Cat Flap, or DualScan through your panel. The SureFlap ships in a separate box, and before you open it you should first test to make sure your panel will work in your door or window.

    Remove your SureFlap from its box, and follow the directions included to program the pet door. You can then proceed with the instructions below:

    Sectional Panel

    Step 1 PREP THE PANEL AND SUREFLAP DOOR

    prep the panel and sureflap door
    • After testing the panel to make sure it works in your window or door and testing that the SureFlap will work with your pets, you are ready to attach the pet door to the hole in the panel.

    Step 2 LOCATE THE SCREWS

    locate the screws
    locate the screws
    correct frame position
    • Find the middle-length screws in the SureFlap box. The Pet Door version uses 4 screws, while the Cat Flap and Dual Scan will only utilize 2 screws.
    • Thumbscrews should be on the same side as the controls of your SureFlap. Installing your SureFlap with the controls on the outside of your home will damage the pet door and void SureFlap’s warranty.

    Step 3 ATTACH THE SUREFLAP DOOR TO THE PANEL

    connect both sides of frame together
    • The trim frame and screws will go on the outside of the panel. Place the side with the locking controls on the inside of the panel. The controls will need to be on the same side as the thumbscrews.
    • Screw the two halves of the frame into place.

    Step 4 Determine Step-Over Height Adjustment

    determine step-over height
    • The Endura aluminum sliding door panel has a patented Adjustable Step-Over feature which allows you to adjust the height of the flap to the most comfortable fit for your pet.
    • The top of the flap should be positioned to be at least 1” above the top of the pet’s shoulder. If the factory setting is not suitable, please adjust it before proceeding.
    • If the current setting is suitable, proceed Step 9

    Step 5 ADJUST THE SCREWS

    adjust the screws
    • Lay the entire panel on a flat surface. Using a #2 Philips head screwdriver, remove the bottom side-screws and loosen the upper side-screws.
    • Screws were tightly installed to hold the panel together during shipping; a power tool* is recommended.
    • *If you do not have a Phillips head drill bit skinny enough to fit, let us know and we’ll send you one for free.

    Step 6 REMOVE THE SPACERS

    remove the spacers
    • Once the bottom screws have been removed and the upper side-screws loosened, the Pet Door Assembly and spacers can be removed by sliding the sections down and out of the panel.

    Step 7 REPLACE THE SPACERS

    replace the spacers
    • Replace the spacers and the Pet Door Assembly by sliding them back in a different order to achieve the desired height. You can move the spacer below and above the flap to raise or lower the flap height.
    • The order of the pieces is important! The piece on the bottom needs to always be at the bottom, as that is where the screws attach.
    • Make sure that the locking cover side of the flap frame is on the same side as the thumbscrews.

    Step 8 TIGHTEN THE SCREWS

    tighten the screws
    • When finished, replace the bottom side-screws and tighten the next upper-side screws.

    Step 9 Assemble Patio Panel

    assemble patio panel
    • The following steps are for assembling your patio panel">
    • Align the aluminum connectors extending from the bottom flap panel section with the top glass panels section.
    • Press the aluminum connectors into the holes at the bottom of the top glass panel section.
    • Ensure that the locking cover and thumb screws are on the same side.

    Step 10 Attach the Pieces

    attach the pieces together
    • Gently tap the bottom surface of the panel against the ground to completely insert the connectors. Protect hard surfaces to prevent scratching.
    • The components of the panel are designed to slide together very tightly.

    Step 11 FASTEN THE SECTIONS

    fasten the sections
    • Fasten the two panels together using the four hex drive flat head screws found in the panel packaging.
    • Use the hex wrench to tighten screws so the two halves of the door are pulled together.
    • Please note that the screw holes may look misaligned. This is intentional to ensure a tight fit. The panels will squeeze together as the screws are tightened.

    Step 12 ADJUST TOP PIECE

    adjust the top piece
    • The rest of the steps are for how to install your panel into your door track.
    • Loosen the thumbscrews at the top of the pet panel. This allows the spring mechanism to move freely up and down.

    Step 13 TEST-FIT THE PANEL

    test-fit the panel
    • To insert the panel into the top track, push up against the spring mechanism and swing the bottom of the panel up and over the threshold.
    • Seat the panel on top of the small guide rail in the track. If you can’t quite get it in the track, try swinging in from the outside as the outside track wall may be shorter.
    • You want to put the pet door in your track before applying any weather stripping to ensure it fits.
    • If the panel fits well, proceed to the next step. See the FAQs if you have trouble.

    Step 14 APPLY THE WEATHER STRIPPING

    apply weatherstripping
    • Once you’re sure the panel fits, remove it from the frame and lay it on its side on the ground.
    • Apply the foam weather-stripping by peeling back the paper and exposing the adhesive. Unroll it along the edge of the panel, pressing to ensure it adheres. Install on both sides, trim it fit with scissors.

    Step 15 SECURE THE PANEL IN THE TRACK

    secure the panel in the track
    • After installing the weather stripping, reinstall the panel into the slider track and tighten the thumbscrews to secure it.

    Step 16 INSTALL THE DRAFT STOPPER

    install the draft stopper
    • The center post weather seal strip (draft stopper) should be installed on the inside of the home. It can install on either the back edge of the sliding door panel or the leading edge of the stationary panel.
    • This strip prevents air from leaking between the sliding glass door and the stationary panel.
    • Trim with scissors as needed. Clean the edge of your patio door with rubbing alcohol before installing to assure a good seal.

    LOCKING YOUR DOOR

    Since you cannot lock your sliding glass door to your panel pet door, we have provided you with an alternative locking method to secure your home.

    Installing the Sliding Door Clamp Lock:

    The clamp has a thumb screw which tightens by hand to prevent the sliding door from moving beyond the clamp’s placement. For doors manufactured with the glass slider on the inside track, the lock can usually be installed on the door’s raised track.

    install door clamp onto lock

    If you aren't able to use the lock that comes with the panel:

    A great alternative to locking your sliding glass door is a charley bar or dowel in the track. Both work off the same concept - they block the slider from opening. When engaged you cannot pull the sliding door away from the pet door panel. It’s a fancier version of the classic broomstick handle in the track method!

    charley bar location

    FREQUENTLY ASKED QUESTIONS

    What if my panel is slightly too tall?

    You can trim up to 3/4” off the spring- loaded adjustment piece at the top. This can be done by removing the adjustment pieces with a #2 Phillips head screwdriver and cutting down the flanges. Be careful not to cut too low or you will not be able to put the top back on.

    where to trim adjustment piece

    What if my panel is slightly too short?

    We offer height extensions that will add 3/4” to the top of the panel that you slide into the channel at the top. These are made from the same aluminum as the panel so you can match the color.

    You can also make your own extension out of nominal 1” wood (which is 3/4” thick), such as a 1x3, if you need more than 3/4" in height. Cut it to the same width as the panel and slide it into the channel at the top. Paint the wood to match your frame color. If the extension makes the panel feel unstable, you can secure it with screws.

    hieght adjustment piece

    What if the panel is wobbling slightly back and forth?

    If your track is wider than 1” you can use small wooden shims or extra weather-stripping to fill in the gap inside the top and bottom tracks. By placing the material inside the tracks you won't be able to see it, but it will stabilize the panel.

    wood shims prevent wobbling

    What if hardware for the locking latch is preventing the door from sealing properly?

    You might be able to remove the hardware, as in some cases they are only held in place with a couple of screws. If you are not able to remove it you can try installing the panel on the stationary side as mentioned below. If neither of those choices works, you can try to shim the panel out so that it is even with the face of the lock. Depending on how far it sticks out you might be able to use a thicker foam weatherstripping or a small piece of wood between the panel and wall jamb.

    My slider isn’t closing evenly against the panel?

    Your slider may not be level, which can happen in older houses. In that case, you may be able to adjust the wheels on the slider enough to line it back up. It will depend on your door, but you should be able to adjust a screw near the bottom of the door.

    Turning the screw will adjust the wheels slightly. If the slider is level then it could be an issue with the metal thumbscrew at the top of the panel.

    If the thumbscrew is hitting the edge this can mean that the bottom of the panel is going further into the jamb than it can at the top. A gap appears that gets wider as you go down the panel. You can use wood shims or weatherstripping in the jamb to push out the bottom of the panel.

    adjust screw at top of panel

    What if I have an alarm system?

    Install the panel on the stationary side as mentioned below. The alarm company might be able to come out and move the sensor for you. So instead of one part being on the door and the other on the jamb, you would end up having one side on the panel that matched up with the one on the sliding door. As there are many different types of alarm configurations we would recommend that you always consult the alarm security company first to discuss your options.

    OTHER INSTALLATION OPTIONS

    Semi-Permanent Installation:

    You might choose to secure the panel in your track with screws. This can be done by drilling screws at an angle in the top and bottom tracks. We recommend doing this from the outside to minimize damage to the sliding glass door frame. One-way screws will prevent tampering or removal of the panel from the outside.

    stationary panel screws

    Stationary Panel:

    Some stationary sliding door panels can be unfastened and moved over to one side so that you can install the pet door panel between the jamb and stationary panel.

    Avoid damaging your sliding glass door by checking that your door can move and that you can reinstall it properly before trying to uninstall the unit.

    You will still lose space in your slider to move through, however, you will be able to use your existing sliding door lock to secure your home. Installing your pet door this way is also great in that you already have an alarm system in place.

    If your sliding glass door slides on the outside track, using an alternative lock might not be possible, so this allows you to still lock your door.

    NOTE: You can do the stationary panel install with the regular spring actuator method – no need to screw it in.

    Videos

    SureFlap Microchip Pet Door Connect


    Warranty

    Patio Pacific Warranty

    Endura Flap products have a lifetime warranty against defects in materials and workmanship under standard regular use. Damage caused by not using the product as intended, improper installation, and chewing is not covered under this warranty.

    SureFlap™ Cat Door Guarantee

    Guarantee: SureFlap™ microchip cat flaps carry a 3-year guarantee from the date of purchase, subject to proof of purchase date. The guarantee is restricted to any fault caused by defective materials, components or manufacture. This guarantee does not apply to products whose defect has been caused by normal wear and tear, misuse, neglect or intentional damage.

    In the event of a part failure due to faulty parts or workmanship, the part will be replaced free of charge during the guarantee period only. At the manufacturer's discretion, a replacement product may be provided free of charge in the case of a more serious malfunction. Your statutory rights are not affected.

    Disclaimer: The SureFlap™ microchip cat flap incorporates selective entry features which have been designed to minimize the risk of unwanted animals entering your home. However, it is not possible to fully guarantee the exclusion of all other animals in all circumstances.

    In the rare event of an unwanted animal gaining access to your home, SureFlap cannot accept liability for any damage or inconvenience which may be incurred.

    Warning: The motorized catch and manual lock are provided exclusively to prevent the entry of unwanted animals and is not a security device. SureFlap Ltd cannot accept liability for unintended use and the owner of the product accepts full responsibility for supervising the access in and out of the home that it provides.

    In households with children, it is essential to include the cat flap in child-proofing considerations. Misuse of the cat flap by a child may result in the child coming into contact with potential dangers. For this reason, young children should be monitored at all times when in the immediate vicinity of the cat flap.

    Caution: Prior to installation, it is the responsibility of the user to consult all building codes which may influence the fitting of the cat flap and assess the suitability of a given installation. The user must also consider potential hazards present inside or outside the cat flap as well as the impact that subsequent modifications to your property may have on the existence and use of your cat flap. It is recommended that these assessments are conducted in consultation with a construction professional.

    Do not install SureFlap™ in a fire door as it will render the fire door unfit for purpose.

    Customer Reviews
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    Filter Reviews:
    BC
    11/19/2021
    Beth C.
    United States United States

    GREAT Company, Product and Customer Service

    I previously owned a Sureflap Microchip Petdoor Connect at my old house, installed into a wooden door and I LOVED it (So did Mr. Wheezy Cat). It allowed him to be more autonomous, while allowing me to have some control over when he stayed in and setting curfews to establish a routine. The days of meowing to go out are a thing of the past. I feel this product has made my cat more trusting that I have his best interest in mind and MUCH more relaxed over all. MUST have for any indoor outdoor cat or feral rescue that gets anxious being indoors. When I moved recently, my new home didn't have the option to install into a wood door, so I chose to leave my last door installed at the old house and order this one WELL in advance to fit the sliding door at my new home. I anticipated delays, and of course there were some (2021 is not the time to expect supply/shipping to run smoothly) BUT Scott from PetDoors emailed me and kept me updated on the issues, when parts were received and gave estimates when the door would ship. The door arrived in perfect condition with easy set up instructions and even had a full sized #2 flat head screw driver to adjust the slider insert - which I didn't need, but a nice touch for those who don't already have a stocked tool box. Everything was packed nice and protected. Plan for the unavoidable supply delays that are out of everyone's control but these guys are awesome and sell a quality product worth every penny. Support businesses that do things right - 10 stars if I could give extra!