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Thermo Panel 2e with Sureflap DualScan Cat Flap

Thermo Panel 2e with Sureflap DualScan Cat Flap

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  • Thermo Panel patio pet door insert with the SureFlap DualScan Microchip Cat Door
  • Designed for homes with both indoor-only and indoor-outdoor cats
  • Helps keep out unwelcome critters
  • Works with all 9 digit, 10 digit, and 15 digit microchip numbers
  • For unchipped cats, Sureflap RFID Collar Keys are available
  • Need a different size? Check out this product's custom options
  • Out of Stock with no eta on fresh inventory, please consider Cat Connect 

Product Details


The Thermo Panel 2e with DualScan SureFlap Microchip Cat Door combines the most energy-efficient panel and most advanced microchip cat door on the market. The door features dual-pane, Low-E glass for the utmost insulation value, ensuring that there will not be any heating or cooling loss. With this cat door, you can control cat access with microchip scanning from both the inside and outside, preventing any unwanted critters from entering your home. Unlike most microchip, automatic cat doors that only scan chipped pets from the outside coming in, this dual scan door allows you to program which cats are able to exit and enter the flap. This feature is perfect for homes that have both indoor-outdoor and indoor-only cats.

Can't find the right size? Check out our custom door panel option. 

DualScan Cat Door Features: 

  • Clear, rigid acrylic flap lined with brush weatherstripping for maximum insulation value. 
  • Chip activated cat door scans your cat's embedded chip for identification.
  • Easily programs up to 32 cats and works with all common microchips. 
  • Incorporates a custom feature that delays the locking mechanism for 10 seconds, just in case you have a skittish cat that feels spooked because of the locking noise.
  • Features a safety mode to allow indoor cats who got out on accident to get back in.
  • Microchip technology ensures that any unwanted animals cannot access your home.
  • 4-way locking device (in/out only or completely locked/unlocked) included in the case that you want to disengage the electronic technology and use the cat door manually.
  • Operates on four AA batteries that last up to 12 months.
  • When batteries are low, an indicator light flashes every 5 seconds. Replace the batteries when this light is flashing. When the batteries die, the door defaults to the locked position, which could leave pets stuck outside.
  • RFID collar key available for unchipped cats. 

 

Thermo Panel Features:

    • Fits almost all track heights. Choose from the following ranges:
      • Short: 74-3/4" to 77-3/4"
      • Regular: 77-1/4" to 80-1/4"
      • Tall: 93-1/4" to 96-1/4"
      • Heavy aluminum frame is designed to fit sliding glass door tracks at least 1" thick.
      • Panel's spring-loaded design does not require any tools for installation. You just need to install the pet door into the panel.
      • Panel features dual-pane glass and Low-E coating for enhanced thermal quality.
      • This panel will not mate with an existing sliding door lock so we include either a C-Clamp Lock. You can also purchase a Charley Bar if you would prefer.

     

    Benefits:

      • Helps prevent strays and other unwelcome critters from using the pet door.
      • Great solution for homes with indoor-outdoor and indoor-only cats.
      • Panel has high energy efficiency and excellent insulation.

    Size Chart

    Flap SizeFlap DimensionStep OverOverall WidthRecommended

    Pet Height*

    Cat Flap5 5/8" w x 4 3/4" h3"11.5"8"

    Still do not know which flap size to get? Here is a measurement guide to help you out.

    Adjustment Ranges:

    • P: 74 3/4" - 77 3/4"
    • Q: 77 1/4" - 80 1/4"
    • R: 93" - 96" (added cost)

    If your measured track height does not fall within one of the ranges above, we can make a custom height! Custom height option may take up to 4 weeks to special order the glass and build the panel.

    Caution: If your measured track height is near the bottom of an adjustment range then you should review A Note of Caution.

    Not sure how to measure your track? Check out our guide to measure your track.

    SureFlap is compatible with all common vet supplied identification chips and SureFlap RFID collar keys.

    Additional Information

    Frame Material

    Plastic

    Track Width Minimum

    1

    Flap Material

    Acrylic

    Flap Colors

    Clear

    Flap Thickness

    1/8"

    Dual or Single Pane

    Dual Pane

    Warranty Period

    3 years

    Return Period

    90 days (except for custom height ranges)

    Your Maximum Pet Size

    Cats

    House Locking Method

    C-Clamp Lock

    Flap Design

    Single, One Part, Rigid, Thin Flap

    Can Be Installed In

    Dual Pane Glass Sliding Glass Door

    Installation Instructions

    Installation icon Difficulty Easy
    Installation icon Steps 13
    Installation icon Time Required 1 Hour
    Installation icon Sections 04
    Installation icon Flags 03

    Parts

    • Panel Pet Door
    • SureFlap Microchip Cat/Pet Door
    • Foam Weather Strip
    • C-Clamp Lock
    • Center Post Weather Seal Draft Stopper

    Tools

    • None

    Please read instructions & notes thoroughly before installation.

    You will need to do a few extra steps to install your SureFlap Microchip Pet Door, Cat Flap, or DualScan through your panel. The SureFlap ships in a separate box, and before you open it you should first test to make sure your panel will work in your door or window. Remove your SureFlap from its box, and follow the directions included to program the pet door. You can then proceed with the instructions below:

    One-Piece Panel

    Step 1 PREP THE PANEL AND SUREFLAP DOOR

    prep panel and sureflap door
    • After testing the panel to make sure it works in your window or door and testing that the SureFlap will work with your pets, you are ready to attach the pet door to the hole in the panel.

    Step 2 LOCATE THE SCREWS

    locate screws
    locate screws
    frame direction
    • Find the middle-length screws in the SureFlap box. The Pet Door version uses 4 screws, while the Cat Flap and Dual Scan will only utilize 2 screws.
    • Thumbscrews should be on the same side as the controls of your SureFlap. Installing your SureFlap with the controls on the outside of your home will damage the pet door and void SureFlap’s warranty.

    Step 3 ATTACH THE SUREFLAP DOOR TO THE PANEL

    install frames
    • The trim frame and screws will go on the outside of the panel. Place the side with the locking controls on the inside of the panel. The controls will need to be on the same side as the thumbscrews.
    • Screw the two halves of the frame into place.

    Step 4 Determine Step-Over Height Adjustment

    determine step-over height adjustment
    • The Endura aluminum sliding door panel has a patented Adjustable Step-Over feature which allows you to adjust the height of the flap to the most comfortable fit for your pet.
    • The top of the flap should be positioned to be at least 1” above the top of the pet’s shoulder. If the factory setting is not suitable, please adjust it before proceeding.
    • If the current setting is suitable, proceed to Step 9.

    Step 5 ADJUST THE SCREWS

    adjust screws
    • Lay the entire panel on a flat surface. Using a #2 Philips head screwdriver, remove the bottom side-screws and loosen the upper side-screws.
    • Screws were tightly installed to hold the panel together during shipping; a power tool* is recommended.
    • *If you do not have a Phillips head drill bit skinny enough to fit, let us know and we’ll send you one for free.

    Step 6 REMOVE THE SPACERS

    remove spacers
    • Once the bottom screws have been removed and the upper side-screws loosened, the Pet Door Assembly and spacers can be removed by sliding the sections down and out of the panel.

    Step 7 REPLACE THE SPACERS

    replace spacers
    • Replace the spacers and the Pet Door Assembly by sliding them back in a different order to achieve the desired height. You can move the spacer below and above the flap to raise or lower the flap height.
    • The order of the pieces is important! The piece on the bottom needs to always be at the bottom, as that is where the screws attach.
    • Make sure that the locking cover side of the flap frame is on the same side as the thumbscrews.

    Step 8 TIGHTEN THE SCREWS

    tighten screws
    • When finished, replace the bottom side-screws and tighten the next upper-side screws.

    Step 9 ADJUST TOP PIECE

    adjust top piece
    • The rest of the steps are for how to install your panel into your door track.
    • Loosen the thumbscrews at the top of the pet panel. This allows the spring mechanism to move freely up and down.

    Step 10 TEST-FIT THE PANEL

    test fit the panel
    • To insert the panel into the top track, push up against the spring mechanism and swing the bottom of the panel up and over the threshold.
    • Seat the panel on top of the small guide rail in the track. If you can’t quite get it in the track, try swinging in from the outside as the outside track wall may be shorter.
    • You want to put the pet door in your track before applying any weather stripping to ensure it fits.
    • If the panel fits well, proceed to the next step. See the FAQs if you have trouble.

    Step 11 APPLY THE WEATHER STRIPPING

    apply weatherstriping
    • Once you’re sure the panel fits, remove it from the frame and lay it on its side on the ground.
    • Apply the foam weather-stripping by peeling back the paper and exposing the adhesive. Unroll it along the edge of the panel, pressing to ensure it adheres. Install on both sides, trim it fit with scissors.

    Step 12 SECURE THE PANEL IN THE TRACK

    secure the panel in the track
    • After installing the weather stripping, reinstall the panel into the slider track and tighten the thumbscrews to secure it.

    Step 13 INSTALL THE DRAFT STOPPER

    install the draft stopper
    • The center post weather seal strip (draft stopper) should be installed on the inside of the home. It can install on either the back edge of the sliding door panel or the leading edge of the stationary panel.
    • This strip prevents air from leaking between the sliding glass door and the stationary panel.
    • Trim with scissors as needed. Clean the edge of your patio door with rubbing alcohol before installing to assure a good seal.
    Installation icon Difficulty Easy
    Installation icon Steps 16
    Installation icon Time Required 1 Hour
    Installation icon Sections 04
    Installation icon Flags 03

    Parts

    • Panel Pet Door
    • SureFlap Microchip Cat/Pet Door
    • Foam Weather Strip
    • C-Clamp Lock
    • Center Post Weather Seal Draft Stopper

    Tools

    • None

    Please read instructions & notes thoroughly before installation.

    You will need to do a few extra steps to install your SureFlap Microchip Pet Door, Cat Flap, or DualScan through your panel. The SureFlap ships in a separate box, and before you open it you should first test to make sure your panel will work in your door or window.

    Remove your SureFlap from its box, and follow the directions included to program the pet door. You can then proceed with the instructions below:

    Sectional Panel

    Step 1 PREP THE PANEL AND SUREFLAP DOOR

    prep the panel and sureflap door
    • After testing the panel to make sure it works in your window or door and testing that the SureFlap will work with your pets, you are ready to attach the pet door to the hole in the panel.

    Step 2 LOCATE THE SCREWS

    locate the screws
    locate the screws
    correct frame position
    • Find the middle-length screws in the SureFlap box. The Pet Door version uses 4 screws, while the Cat Flap and Dual Scan will only utilize 2 screws.
    • Thumbscrews should be on the same side as the controls of your SureFlap. Installing your SureFlap with the controls on the outside of your home will damage the pet door and void SureFlap’s warranty.

    Step 3 ATTACH THE SUREFLAP DOOR TO THE PANEL

    connect both sides of frame together
    • The trim frame and screws will go on the outside of the panel. Place the side with the locking controls on the inside of the panel. The controls will need to be on the same side as the thumbscrews.
    • Screw the two halves of the frame into place.

    Step 4 Determine Step-Over Height Adjustment

    determine step-over height
    • The Endura aluminum sliding door panel has a patented Adjustable Step-Over feature which allows you to adjust the height of the flap to the most comfortable fit for your pet.
    • The top of the flap should be positioned to be at least 1” above the top of the pet’s shoulder. If the factory setting is not suitable, please adjust it before proceeding.
    • If the current setting is suitable, proceed Step 9

    Step 5 ADJUST THE SCREWS

    adjust the screws
    • Lay the entire panel on a flat surface. Using a #2 Philips head screwdriver, remove the bottom side-screws and loosen the upper side-screws.
    • Screws were tightly installed to hold the panel together during shipping; a power tool* is recommended.
    • *If you do not have a Phillips head drill bit skinny enough to fit, let us know and we’ll send you one for free.

    Step 6 REMOVE THE SPACERS

    remove the spacers
    • Once the bottom screws have been removed and the upper side-screws loosened, the Pet Door Assembly and spacers can be removed by sliding the sections down and out of the panel.

    Step 7 REPLACE THE SPACERS

    replace the spacers
    • Replace the spacers and the Pet Door Assembly by sliding them back in a different order to achieve the desired height. You can move the spacer below and above the flap to raise or lower the flap height.
    • The order of the pieces is important! The piece on the bottom needs to always be at the bottom, as that is where the screws attach.
    • Make sure that the locking cover side of the flap frame is on the same side as the thumbscrews.

    Step 8 TIGHTEN THE SCREWS

    tighten the screws
    • When finished, replace the bottom side-screws and tighten the next upper-side screws.

    Step 9 Assemble Patio Panel

    assemble patio panel
    • The following steps are for assembling your patio panel">
    • Align the aluminum connectors extending from the bottom flap panel section with the top glass panels section.
    • Press the aluminum connectors into the holes at the bottom of the top glass panel section.
    • Ensure that the locking cover and thumb screws are on the same side.

    Step 10 Attach the Pieces

    attach the pieces together
    • Gently tap the bottom surface of the panel against the ground to completely insert the connectors. Protect hard surfaces to prevent scratching.
    • The components of the panel are designed to slide together very tightly.

    Step 11 FASTEN THE SECTIONS

    fasten the sections
    • Fasten the two panels together using the four hex drive flat head screws found in the panel packaging.
    • Use the hex wrench to tighten screws so the two halves of the door are pulled together.
    • Please note that the screw holes may look misaligned. This is intentional to ensure a tight fit. The panels will squeeze together as the screws are tightened.

    Step 12 ADJUST TOP PIECE

    adjust the top piece
    • The rest of the steps are for how to install your panel into your door track.
    • Loosen the thumbscrews at the top of the pet panel. This allows the spring mechanism to move freely up and down.

    Step 13 TEST-FIT THE PANEL

    test-fit the panel
    • To insert the panel into the top track, push up against the spring mechanism and swing the bottom of the panel up and over the threshold.
    • Seat the panel on top of the small guide rail in the track. If you can’t quite get it in the track, try swinging in from the outside as the outside track wall may be shorter.
    • You want to put the pet door in your track before applying any weather stripping to ensure it fits.
    • If the panel fits well, proceed to the next step. See the FAQs if you have trouble.

    Step 14 APPLY THE WEATHER STRIPPING

    apply weatherstripping
    • Once you’re sure the panel fits, remove it from the frame and lay it on its side on the ground.
    • Apply the foam weather-stripping by peeling back the paper and exposing the adhesive. Unroll it along the edge of the panel, pressing to ensure it adheres. Install on both sides, trim it fit with scissors.

    Step 15 SECURE THE PANEL IN THE TRACK

    secure the panel in the track
    • After installing the weather stripping, reinstall the panel into the slider track and tighten the thumbscrews to secure it.

    Step 16 INSTALL THE DRAFT STOPPER

    install the draft stopper
    • The center post weather seal strip (draft stopper) should be installed on the inside of the home. It can install on either the back edge of the sliding door panel or the leading edge of the stationary panel.
    • This strip prevents air from leaking between the sliding glass door and the stationary panel.
    • Trim with scissors as needed. Clean the edge of your patio door with rubbing alcohol before installing to assure a good seal.

    LOCKING YOUR DOOR

    Since you cannot lock your sliding glass door to your panel pet door, we have provided you with an alternative locking method to secure your home.

    Installing the Sliding Door Clamp Lock:

    The clamp has a thumb screw which tightens by hand to prevent the sliding door from moving beyond the clamp’s placement. For doors manufactured with the glass slider on the inside track, the lock can usually be installed on the door’s raised track.

    install door clamp onto lock

    If you aren't able to use the lock that comes with the panel:

    A great alternative to locking your sliding glass door is a charley bar or dowel in the track. Both work off the same concept - they block the slider from opening. When engaged you cannot pull the sliding door away from the pet door panel. It’s a fancier version of the classic broomstick handle in the track method!

    charley bar location

    FREQUENTLY ASKED QUESTIONS

    What if my panel is slightly too tall?

    You can trim up to 3/4” off the spring- loaded adjustment piece at the top. This can be done by removing the adjustment pieces with a #2 Phillips head screwdriver and cutting down the flanges. Be careful not to cut too low or you will not be able to put the top back on.

    where to trim adjustment piece

    What if my panel is slightly too short?

    We offer height extensions that will add 3/4” to the top of the panel that you slide into the channel at the top. These are made from the same aluminum as the panel so you can match the color.

    You can also make your own extension out of nominal 1” wood (which is 3/4” thick), such as a 1x3, if you need more than 3/4" in height. Cut it to the same width as the panel and slide it into the channel at the top. Paint the wood to match your frame color. If the extension makes the panel feel unstable, you can secure it with screws.

    hieght adjustment piece

    What if the panel is wobbling slightly back and forth?

    If your track is wider than 1” you can use small wooden shims or extra weather-stripping to fill in the gap inside the top and bottom tracks. By placing the material inside the tracks you won't be able to see it, but it will stabilize the panel.

    wood shims prevent wobbling

    What if hardware for the locking latch is preventing the door from sealing properly?

    You might be able to remove the hardware, as in some cases they are only held in place with a couple of screws. If you are not able to remove it you can try installing the panel on the stationary side as mentioned below. If neither of those choices works, you can try to shim the panel out so that it is even with the face of the lock. Depending on how far it sticks out you might be able to use a thicker foam weatherstripping or a small piece of wood between the panel and wall jamb.

    My slider isn’t closing evenly against the panel?

    Your slider may not be level, which can happen in older houses. In that case, you may be able to adjust the wheels on the slider enough to line it back up. It will depend on your door, but you should be able to adjust a screw near the bottom of the door.

    Turning the screw will adjust the wheels slightly. If the slider is level then it could be an issue with the metal thumbscrew at the top of the panel.

    If the thumbscrew is hitting the edge this can mean that the bottom of the panel is going further into the jamb than it can at the top. A gap appears that gets wider as you go down the panel. You can use wood shims or weatherstripping in the jamb to push out the bottom of the panel.

    adjust screw at top of panel

    What if I have an alarm system?

    Install the panel on the stationary side as mentioned below. The alarm company might be able to come out and move the sensor for you. So instead of one part being on the door and the other on the jamb, you would end up having one side on the panel that matched up with the one on the sliding door. As there are many different types of alarm configurations we would recommend that you always consult the alarm security company first to discuss your options.

    OTHER INSTALLATION OPTIONS

    Semi-Permanent Installation:

    You might choose to secure the panel in your track with screws. This can be done by drilling screws at an angle in the top and bottom tracks. We recommend doing this from the outside to minimize damage to the sliding glass door frame. One-way screws will prevent tampering or removal of the panel from the outside.

    stationary panel screws

    Stationary Panel:

    Some stationary sliding door panels can be unfastened and moved over to one side so that you can install the pet door panel between the jamb and stationary panel.

    Avoid damaging your sliding glass door by checking that your door can move and that you can reinstall it properly before trying to uninstall the unit.

    You will still lose space in your slider to move through, however, you will be able to use your existing sliding door lock to secure your home. Installing your pet door this way is also great in that you already have an alarm system in place.

    If your sliding glass door slides on the outside track, using an alternative lock might not be possible, so this allows you to still lock your door.

    NOTE: You can do the stationary panel install with the regular spring actuator method – no need to screw it in.

    Videos

    How to Measure Your Sliding Glass Door for a Pet Door


    FAQ

    What do I do if this does not come in a size that fits my door?

    You can get a custom Thermo Panel 2e that is specially made to fit your door.

    Warranty

    Patio Pacific Warranty

    Endura Flap products have a lifetime warranty against defects in materials and workmanship under standard regular use. Damage caused by not using the product as intended, improper installation, and chewing is not covered under this warranty.

    SureFlap™ Cat Door Guarantee

    Guarantee: SureFlap™ microchip cat flaps carry a 3-year guarantee from the date of purchase, subject to proof of purchase date. The guarantee is restricted to any fault caused by defective materials, components or manufacture. This guarantee does not apply to products whose defect has been caused by normal wear and tear, misuse, neglect or intentional damage.

    In the event of a part failure due to faulty parts or workmanship, the part will be replaced free of charge during the guarantee period only. At the manufacturer's discretion, a replacement product may be provided free of charge in the case of a more serious malfunction. Your statutory rights are not affected.

    Disclaimer: The SureFlap™ microchip cat flap incorporates selective entry features which have been designed to minimize the risk of unwanted animals entering your home. However, it is not possible to fully guarantee the exclusion of all other animals in all circumstances.

    In the rare event of an unwanted animal gaining access to your home, SureFlap cannot accept liability for any damage or inconvenience which may be incurred.

    Warning: The motorized catch and manual lock are provided exclusively to prevent the entry of unwanted animals and is not a security device. SureFlap Ltd cannot accept liability for unintended use and the owner of the product accepts full responsibility for supervising the access in and out of the home that it provides.

    In households with children, it is essential to include the cat flap in child-proofing considerations. Misuse of the cat flap by a child may result in the child coming into contact with potential dangers. For this reason, young children should be monitored at all times when in the immediate vicinity of the cat flap.

    Caution: Prior to installation, it is the responsibility of the user to consult all building codes which may influence the fitting of the cat flap and assess the suitability of a given installation. The user must also consider potential hazards present inside or outside the cat flap as well as the impact that subsequent modifications to your property may have on the existence and use of your cat flap. It is recommended that these assessments are conducted in consultation with a construction professional.

    Do not install SureFlap™ in a fire door as it will render the fire door unfit for purpose.



    Customer Reviews

    Customer Reviews
    4.7 Based on 6 Reviews
    5 ★
    67% 
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    Write a Review

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    Your input is very much appreciated. Share it with your friends so they can enjoy it too!

    Filter Reviews:
    J
    09/18/2018
    jody

    my cats love it raccoons hate it

    My cats love going in and out the raccoons hate that they can no longer come in. The quality is great. The door works as explained my cats do not even have to wait to push the door open the door is unlocked for them by the time they try. I definitely recommend this door if you have raccoon issues. Great product.

    A
    09/10/2018
    Amber

    great

    I have raccon issues so bad. This door is a godsend. The raccoons cannot open it. I heard them trying the other night and watched from upstairs as they tried and no matter how hard they tried they could not get into this door. I am very grateful my cat has a high quality, raccoon proof door that I can rely on.

    KJ
    01/12/2018
    Katherine J.

    Just what I needed!

    I noticed a lot of the electronic cat doors only controlled who could either come in or go out.....but this product does both! Now we can make sure the indoor cats don't go out and make sure that no unwanted critters get in either. Super easy no-tools installation too! Love it.

    W
    12/28/2017
    Wandita

    Great combination

    Since I rent, I can't install a pet door in a wall or wooden door. This was the perfect solution since no tools were needed to install it in my sliding glass door track. The panel and pet door does ship in two boxes, so you do have to put them together. The Dual Scan Sure Flap cat door is great because it is raccoon proof but it lets my cat in and out. I also like the function of keeping a kitten in, when I get one, but letting the adult cat outside.

    L
    12/22/2017
    Lea

    wish it was bigger

    Wanted to keep the new kitten inside, and let the adult cat out. It is a fairly tight squeeze, but serves the purpose.

    Thermo Panel 2e with Sureflap DualScan Cat Flap

    White / 74.75" - 77.75" Edit

    The Thermo Panel 2e with Sureflap DualScan Cat Flap, which has a white frame and a clear flap

    Size Chart

    Flap SizeFlap DimensionStep OverOverall WidthRecommended

    Pet Height*

    Cat Flap5 5/8" w x 4 3/4" h3"11.5"8"

    Still do not know which flap size to get? Here is a measurement guide to help you out.

    Adjustment Ranges:

    • P: 74 3/4" - 77 3/4"
    • Q: 77 1/4" - 80 1/4"
    • R: 93" - 96" (added cost)

    If your measured track height does not fall within one of the ranges above, we can make a custom height! Custom height option may take up to 4 weeks to special order the glass and build the panel.

    Caution: If your measured track height is near the bottom of an adjustment range then you should review A Note of Caution.

    Not sure how to measure your track? Check out our guide to measure your track.

    SureFlap is compatible with all common vet supplied identification chips and SureFlap RFID collar keys.

    Frame Material

    Plastic

    Track Width Minimum

    1

    Flap Material

    Acrylic

    Flap Colors

    Clear

    Flap Thickness

    1/8"

    Dual or Single Pane

    Dual Pane

    Warranty Period

    3 years

    Return Period

    90 days (except for custom height ranges)

    Your Maximum Pet Size

    Cats

    House Locking Method

    C-Clamp Lock

    Flap Design

    Single, One Part, Rigid, Thin Flap

    Can Be Installed In

    Dual Pane Glass Sliding Glass Door

    Installation Instructions

    Installation icon Difficulty Easy
    Installation icon Steps 13
    Installation icon Time Required 1 Hour
    Installation icon Sections 04
    Installation icon Flags 03

    Parts

    • Panel Pet Door
    • SureFlap Microchip Cat/Pet Door
    • Foam Weather Strip
    • C-Clamp Lock
    • Center Post Weather Seal Draft Stopper

    Tools

    • None

    Please read instructions & notes thoroughly before installation.

    You will need to do a few extra steps to install your SureFlap Microchip Pet Door, Cat Flap, or DualScan through your panel. The SureFlap ships in a separate box, and before you open it you should first test to make sure your panel will work in your door or window. Remove your SureFlap from its box, and follow the directions included to program the pet door. You can then proceed with the instructions below:

    One-Piece Panel

    Step 1 PREP THE PANEL AND SUREFLAP DOOR

    prep panel and sureflap door
    • After testing the panel to make sure it works in your window or door and testing that the SureFlap will work with your pets, you are ready to attach the pet door to the hole in the panel.

    Step 2 LOCATE THE SCREWS

    locate screws
    locate screws
    frame direction
    • Find the middle-length screws in the SureFlap box. The Pet Door version uses 4 screws, while the Cat Flap and Dual Scan will only utilize 2 screws.
    • Thumbscrews should be on the same side as the controls of your SureFlap. Installing your SureFlap with the controls on the outside of your home will damage the pet door and void SureFlap’s warranty.

    Step 3 ATTACH THE SUREFLAP DOOR TO THE PANEL

    install frames
    • The trim frame and screws will go on the outside of the panel. Place the side with the locking controls on the inside of the panel. The controls will need to be on the same side as the thumbscrews.
    • Screw the two halves of the frame into place.

    Step 4 Determine Step-Over Height Adjustment

    determine step-over height adjustment
    • The Endura aluminum sliding door panel has a patented Adjustable Step-Over feature which allows you to adjust the height of the flap to the most comfortable fit for your pet.
    • The top of the flap should be positioned to be at least 1” above the top of the pet’s shoulder. If the factory setting is not suitable, please adjust it before proceeding.
    • If the current setting is suitable, proceed to Step 9.

    Step 5 ADJUST THE SCREWS

    adjust screws
    • Lay the entire panel on a flat surface. Using a #2 Philips head screwdriver, remove the bottom side-screws and loosen the upper side-screws.
    • Screws were tightly installed to hold the panel together during shipping; a power tool* is recommended.
    • *If you do not have a Phillips head drill bit skinny enough to fit, let us know and we’ll send you one for free.

    Step 6 REMOVE THE SPACERS

    remove spacers
    • Once the bottom screws have been removed and the upper side-screws loosened, the Pet Door Assembly and spacers can be removed by sliding the sections down and out of the panel.

    Step 7 REPLACE THE SPACERS

    replace spacers
    • Replace the spacers and the Pet Door Assembly by sliding them back in a different order to achieve the desired height. You can move the spacer below and above the flap to raise or lower the flap height.
    • The order of the pieces is important! The piece on the bottom needs to always be at the bottom, as that is where the screws attach.
    • Make sure that the locking cover side of the flap frame is on the same side as the thumbscrews.

    Step 8 TIGHTEN THE SCREWS

    tighten screws
    • When finished, replace the bottom side-screws and tighten the next upper-side screws.

    Step 9 ADJUST TOP PIECE

    adjust top piece
    • The rest of the steps are for how to install your panel into your door track.
    • Loosen the thumbscrews at the top of the pet panel. This allows the spring mechanism to move freely up and down.

    Step 10 TEST-FIT THE PANEL

    test fit the panel
    • To insert the panel into the top track, push up against the spring mechanism and swing the bottom of the panel up and over the threshold.
    • Seat the panel on top of the small guide rail in the track. If you can’t quite get it in the track, try swinging in from the outside as the outside track wall may be shorter.
    • You want to put the pet door in your track before applying any weather stripping to ensure it fits.
    • If the panel fits well, proceed to the next step. See the FAQs if you have trouble.

    Step 11 APPLY THE WEATHER STRIPPING

    apply weatherstriping
    • Once you’re sure the panel fits, remove it from the frame and lay it on its side on the ground.
    • Apply the foam weather-stripping by peeling back the paper and exposing the adhesive. Unroll it along the edge of the panel, pressing to ensure it adheres. Install on both sides, trim it fit with scissors.

    Step 12 SECURE THE PANEL IN THE TRACK

    secure the panel in the track
    • After installing the weather stripping, reinstall the panel into the slider track and tighten the thumbscrews to secure it.

    Step 13 INSTALL THE DRAFT STOPPER

    install the draft stopper
    • The center post weather seal strip (draft stopper) should be installed on the inside of the home. It can install on either the back edge of the sliding door panel or the leading edge of the stationary panel.
    • This strip prevents air from leaking between the sliding glass door and the stationary panel.
    • Trim with scissors as needed. Clean the edge of your patio door with rubbing alcohol before installing to assure a good seal.
    Installation icon Difficulty Easy
    Installation icon Steps 16
    Installation icon Time Required 1 Hour
    Installation icon Sections 04
    Installation icon Flags 03

    Parts

    • Panel Pet Door
    • SureFlap Microchip Cat/Pet Door
    • Foam Weather Strip
    • C-Clamp Lock
    • Center Post Weather Seal Draft Stopper

    Tools

    • None

    Please read instructions & notes thoroughly before installation.

    You will need to do a few extra steps to install your SureFlap Microchip Pet Door, Cat Flap, or DualScan through your panel. The SureFlap ships in a separate box, and before you open it you should first test to make sure your panel will work in your door or window.

    Remove your SureFlap from its box, and follow the directions included to program the pet door. You can then proceed with the instructions below:

    Sectional Panel

    Step 1 PREP THE PANEL AND SUREFLAP DOOR

    prep the panel and sureflap door
    • After testing the panel to make sure it works in your window or door and testing that the SureFlap will work with your pets, you are ready to attach the pet door to the hole in the panel.

    Step 2 LOCATE THE SCREWS

    locate the screws
    locate the screws
    correct frame position
    • Find the middle-length screws in the SureFlap box. The Pet Door version uses 4 screws, while the Cat Flap and Dual Scan will only utilize 2 screws.
    • Thumbscrews should be on the same side as the controls of your SureFlap. Installing your SureFlap with the controls on the outside of your home will damage the pet door and void SureFlap’s warranty.

    Step 3 ATTACH THE SUREFLAP DOOR TO THE PANEL

    connect both sides of frame together
    • The trim frame and screws will go on the outside of the panel. Place the side with the locking controls on the inside of the panel. The controls will need to be on the same side as the thumbscrews.
    • Screw the two halves of the frame into place.

    Step 4 Determine Step-Over Height Adjustment

    determine step-over height
    • The Endura aluminum sliding door panel has a patented Adjustable Step-Over feature which allows you to adjust the height of the flap to the most comfortable fit for your pet.
    • The top of the flap should be positioned to be at least 1” above the top of the pet’s shoulder. If the factory setting is not suitable, please adjust it before proceeding.
    • If the current setting is suitable, proceed Step 9

    Step 5 ADJUST THE SCREWS

    adjust the screws
    • Lay the entire panel on a flat surface. Using a #2 Philips head screwdriver, remove the bottom side-screws and loosen the upper side-screws.
    • Screws were tightly installed to hold the panel together during shipping; a power tool* is recommended.
    • *If you do not have a Phillips head drill bit skinny enough to fit, let us know and we’ll send you one for free.

    Step 6 REMOVE THE SPACERS

    remove the spacers
    • Once the bottom screws have been removed and the upper side-screws loosened, the Pet Door Assembly and spacers can be removed by sliding the sections down and out of the panel.

    Step 7 REPLACE THE SPACERS

    replace the spacers
    • Replace the spacers and the Pet Door Assembly by sliding them back in a different order to achieve the desired height. You can move the spacer below and above the flap to raise or lower the flap height.
    • The order of the pieces is important! The piece on the bottom needs to always be at the bottom, as that is where the screws attach.
    • Make sure that the locking cover side of the flap frame is on the same side as the thumbscrews.

    Step 8 TIGHTEN THE SCREWS

    tighten the screws
    • When finished, replace the bottom side-screws and tighten the next upper-side screws.

    Step 9 Assemble Patio Panel

    assemble patio panel
    • The following steps are for assembling your patio panel">
    • Align the aluminum connectors extending from the bottom flap panel section with the top glass panels section.
    • Press the aluminum connectors into the holes at the bottom of the top glass panel section.
    • Ensure that the locking cover and thumb screws are on the same side.

    Step 10 Attach the Pieces

    attach the pieces together
    • Gently tap the bottom surface of the panel against the ground to completely insert the connectors. Protect hard surfaces to prevent scratching.
    • The components of the panel are designed to slide together very tightly.

    Step 11 FASTEN THE SECTIONS

    fasten the sections
    • Fasten the two panels together using the four hex drive flat head screws found in the panel packaging.
    • Use the hex wrench to tighten screws so the two halves of the door are pulled together.
    • Please note that the screw holes may look misaligned. This is intentional to ensure a tight fit. The panels will squeeze together as the screws are tightened.

    Step 12 ADJUST TOP PIECE

    adjust the top piece
    • The rest of the steps are for how to install your panel into your door track.
    • Loosen the thumbscrews at the top of the pet panel. This allows the spring mechanism to move freely up and down.

    Step 13 TEST-FIT THE PANEL

    test-fit the panel
    • To insert the panel into the top track, push up against the spring mechanism and swing the bottom of the panel up and over the threshold.
    • Seat the panel on top of the small guide rail in the track. If you can’t quite get it in the track, try swinging in from the outside as the outside track wall may be shorter.
    • You want to put the pet door in your track before applying any weather stripping to ensure it fits.
    • If the panel fits well, proceed to the next step. See the FAQs if you have trouble.

    Step 14 APPLY THE WEATHER STRIPPING

    apply weatherstripping
    • Once you’re sure the panel fits, remove it from the frame and lay it on its side on the ground.
    • Apply the foam weather-stripping by peeling back the paper and exposing the adhesive. Unroll it along the edge of the panel, pressing to ensure it adheres. Install on both sides, trim it fit with scissors.

    Step 15 SECURE THE PANEL IN THE TRACK

    secure the panel in the track
    • After installing the weather stripping, reinstall the panel into the slider track and tighten the thumbscrews to secure it.

    Step 16 INSTALL THE DRAFT STOPPER

    install the draft stopper
    • The center post weather seal strip (draft stopper) should be installed on the inside of the home. It can install on either the back edge of the sliding door panel or the leading edge of the stationary panel.
    • This strip prevents air from leaking between the sliding glass door and the stationary panel.
    • Trim with scissors as needed. Clean the edge of your patio door with rubbing alcohol before installing to assure a good seal.

    LOCKING YOUR DOOR

    Since you cannot lock your sliding glass door to your panel pet door, we have provided you with an alternative locking method to secure your home.

    Installing the Sliding Door Clamp Lock:

    The clamp has a thumb screw which tightens by hand to prevent the sliding door from moving beyond the clamp’s placement. For doors manufactured with the glass slider on the inside track, the lock can usually be installed on the door’s raised track.

    install door clamp onto lock

    If you aren't able to use the lock that comes with the panel:

    A great alternative to locking your sliding glass door is a charley bar or dowel in the track. Both work off the same concept - they block the slider from opening. When engaged you cannot pull the sliding door away from the pet door panel. It’s a fancier version of the classic broomstick handle in the track method!

    charley bar location

    FREQUENTLY ASKED QUESTIONS

    What if my panel is slightly too tall?

    You can trim up to 3/4” off the spring- loaded adjustment piece at the top. This can be done by removing the adjustment pieces with a #2 Phillips head screwdriver and cutting down the flanges. Be careful not to cut too low or you will not be able to put the top back on.

    where to trim adjustment piece

    What if my panel is slightly too short?

    We offer height extensions that will add 3/4” to the top of the panel that you slide into the channel at the top. These are made from the same aluminum as the panel so you can match the color.

    You can also make your own extension out of nominal 1” wood (which is 3/4” thick), such as a 1x3, if you need more than 3/4" in height. Cut it to the same width as the panel and slide it into the channel at the top. Paint the wood to match your frame color. If the extension makes the panel feel unstable, you can secure it with screws.

    hieght adjustment piece

    What if the panel is wobbling slightly back and forth?

    If your track is wider than 1” you can use small wooden shims or extra weather-stripping to fill in the gap inside the top and bottom tracks. By placing the material inside the tracks you won't be able to see it, but it will stabilize the panel.

    wood shims prevent wobbling

    What if hardware for the locking latch is preventing the door from sealing properly?

    You might be able to remove the hardware, as in some cases they are only held in place with a couple of screws. If you are not able to remove it you can try installing the panel on the stationary side as mentioned below. If neither of those choices works, you can try to shim the panel out so that it is even with the face of the lock. Depending on how far it sticks out you might be able to use a thicker foam weatherstripping or a small piece of wood between the panel and wall jamb.

    My slider isn’t closing evenly against the panel?

    Your slider may not be level, which can happen in older houses. In that case, you may be able to adjust the wheels on the slider enough to line it back up. It will depend on your door, but you should be able to adjust a screw near the bottom of the door.

    Turning the screw will adjust the wheels slightly. If the slider is level then it could be an issue with the metal thumbscrew at the top of the panel.

    If the thumbscrew is hitting the edge this can mean that the bottom of the panel is going further into the jamb than it can at the top. A gap appears that gets wider as you go down the panel. You can use wood shims or weatherstripping in the jamb to push out the bottom of the panel.

    adjust screw at top of panel

    What if I have an alarm system?

    Install the panel on the stationary side as mentioned below. The alarm company might be able to come out and move the sensor for you. So instead of one part being on the door and the other on the jamb, you would end up having one side on the panel that matched up with the one on the sliding door. As there are many different types of alarm configurations we would recommend that you always consult the alarm security company first to discuss your options.

    OTHER INSTALLATION OPTIONS

    Semi-Permanent Installation:

    You might choose to secure the panel in your track with screws. This can be done by drilling screws at an angle in the top and bottom tracks. We recommend doing this from the outside to minimize damage to the sliding glass door frame. One-way screws will prevent tampering or removal of the panel from the outside.

    stationary panel screws

    Stationary Panel:

    Some stationary sliding door panels can be unfastened and moved over to one side so that you can install the pet door panel between the jamb and stationary panel.

    Avoid damaging your sliding glass door by checking that your door can move and that you can reinstall it properly before trying to uninstall the unit.

    You will still lose space in your slider to move through, however, you will be able to use your existing sliding door lock to secure your home. Installing your pet door this way is also great in that you already have an alarm system in place.

    If your sliding glass door slides on the outside track, using an alternative lock might not be possible, so this allows you to still lock your door.

    NOTE: You can do the stationary panel install with the regular spring actuator method – no need to screw it in.

    Videos

    How to Measure Your Sliding Glass Door for a Pet Door


    FAQ

    What do I do if this does not come in a size that fits my door?

    You can get a custom Thermo Panel 2e that is specially made to fit your door.

    Warranty

    Patio Pacific Warranty

    Endura Flap products have a lifetime warranty against defects in materials and workmanship under standard regular use. Damage caused by not using the product as intended, improper installation, and chewing is not covered under this warranty.

    SureFlap™ Cat Door Guarantee

    Guarantee: SureFlap™ microchip cat flaps carry a 3-year guarantee from the date of purchase, subject to proof of purchase date. The guarantee is restricted to any fault caused by defective materials, components or manufacture. This guarantee does not apply to products whose defect has been caused by normal wear and tear, misuse, neglect or intentional damage.

    In the event of a part failure due to faulty parts or workmanship, the part will be replaced free of charge during the guarantee period only. At the manufacturer's discretion, a replacement product may be provided free of charge in the case of a more serious malfunction. Your statutory rights are not affected.

    Disclaimer: The SureFlap™ microchip cat flap incorporates selective entry features which have been designed to minimize the risk of unwanted animals entering your home. However, it is not possible to fully guarantee the exclusion of all other animals in all circumstances.

    In the rare event of an unwanted animal gaining access to your home, SureFlap cannot accept liability for any damage or inconvenience which may be incurred.

    Warning: The motorized catch and manual lock are provided exclusively to prevent the entry of unwanted animals and is not a security device. SureFlap Ltd cannot accept liability for unintended use and the owner of the product accepts full responsibility for supervising the access in and out of the home that it provides.

    In households with children, it is essential to include the cat flap in child-proofing considerations. Misuse of the cat flap by a child may result in the child coming into contact with potential dangers. For this reason, young children should be monitored at all times when in the immediate vicinity of the cat flap.

    Caution: Prior to installation, it is the responsibility of the user to consult all building codes which may influence the fitting of the cat flap and assess the suitability of a given installation. The user must also consider potential hazards present inside or outside the cat flap as well as the impact that subsequent modifications to your property may have on the existence and use of your cat flap. It is recommended that these assessments are conducted in consultation with a construction professional.

    Do not install SureFlap™ in a fire door as it will render the fire door unfit for purpose.

    Customer Reviews
    4.7 Based on 6 Reviews
    5 ★
    67% 
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    Write a Review

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    Your input is very much appreciated. Share it with your friends so they can enjoy it too!

    Filter Reviews:
    J
    09/18/2018
    jody

    my cats love it raccoons hate it

    My cats love going in and out the raccoons hate that they can no longer come in. The quality is great. The door works as explained my cats do not even have to wait to push the door open the door is unlocked for them by the time they try. I definitely recommend this door if you have raccoon issues. Great product.

    A
    09/10/2018
    Amber

    great

    I have raccon issues so bad. This door is a godsend. The raccoons cannot open it. I heard them trying the other night and watched from upstairs as they tried and no matter how hard they tried they could not get into this door. I am very grateful my cat has a high quality, raccoon proof door that I can rely on.

    KJ
    01/12/2018
    Katherine J.

    Just what I needed!

    I noticed a lot of the electronic cat doors only controlled who could either come in or go out.....but this product does both! Now we can make sure the indoor cats don't go out and make sure that no unwanted critters get in either. Super easy no-tools installation too! Love it.

    W
    12/28/2017
    Wandita

    Great combination

    Since I rent, I can't install a pet door in a wall or wooden door. This was the perfect solution since no tools were needed to install it in my sliding glass door track. The panel and pet door does ship in two boxes, so you do have to put them together. The Dual Scan Sure Flap cat door is great because it is raccoon proof but it lets my cat in and out. I also like the function of keeping a kitten in, when I get one, but letting the adult cat outside.

    L
    12/22/2017
    Lea

    wish it was bigger

    Wanted to keep the new kitten inside, and let the adult cat out. It is a fairly tight squeeze, but serves the purpose.