Testimonials

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Very easy to install. Works!
- Great product
Love the door! Have 3 Labs, This door is much more sturdy than the last one. There is no cold air coming in my home anymore. It did take 5 hours to install even though it was replacing a dogs door of the same size. We were missing a few small pieces to complete. The door has only been installed one week, I hope after time the door still holds up. It was 4 times the price of the last one. Still waiting for our missing pieces.Editor's note: Missing pieces were delivered on 2/11/17
- Good Pet Door
This is a wonderful product, I had a SureFlap Microchip pet door at my previous residence and loved all the features, and since I moved I (and my cats) have really missed it. We could not cut through any doors or walls but once we found this option for a window we were so excited! Cats have their special door back, and it was easy for me to install on my own.
- Excellent solution
I've had my dog door 3 years now. The door has been great, but I had a little trouble with the bug guard. I contacted PetDoors, and they offered to contact the manufacturer and to replace the bug guard if he could not tell me how to fix it. The next day I got an email from the Bug Guard owner and then a phone call, and the fix is in the mail. I've never been treated so well!
- Unparalleled customer service
We've had 2 of these single flap doors for over 3 years. We are very pleased! 3 60 - 90 pound dogs learned to use it with the first offering of food inside. When it's 100 F+ outside, I love putting my hand on the inside of the flap and barely feeling an above room temperature, with no draft. The only issue is that the top corner of the flap sometimes pops out, adversely affecting the seal, but it's easy to pop it back in.Ed note: We have contacted the customer with a solution to this issue!
- Very good Product!
We've had this pet door for almost 2 years now and it is wonderful! We have a telescoping ramp on the outside and a smaller plastic ramp inside for our older dog. Texas winds, hail & rain do not affect it - stays tightly closed, yet easy for our dog to go in or out. Less expensive than a new back door, as houses here all have lots of windows floor to ceiling and glass pane back doors. A great investment, and if we ever move, it is removable and reusable!
- Perfect Solution!
My chihuahua has destroyed several sceens, plenty of door trim, and a couple of doors trying to get in when we weren't home. Costly. I found this door, and installed it a month ago. Now Suzie can go in/out whenever she wants, but no cats, possums or raccoons. We have had raccoons in garage before, through a pet door.It took a couple days for her to learn to come in, but now she's good. This also ended a pee on the carpet issue. It's cheaper to have the pet door.We got the dark color, and installed it behind fixed door. This let's us use the existing lock and sliding screen latch. It looks very good. ONE NOTE: the door panel came with light gray weatherstripping, you don't want that with your nearly back door. I replaced it with 3/4" wide by 3/8" high black foam tape, looks great, fit just fine.I like that if we ever wanted to, we can just remove this, no permanent holes in walls or doors.
- great product for sliders
Outstanding product, in place for over 4 years and used by three cats to access a screen porch. Two of my brothers have these at their house for cat and dogs respectively. Looking to install another door in a new house, hesitating only because the magnets are somewhat loud and the door will be closer to our bedroom.
- Strongly recommend!
Quality exceeded my expectations. Highly recommend.
- Superb
We have had this door for a few months now and it's the best we've ever seen.We were concerned because it seemed that our dog was NEVER going to "get it" and use the door on his own, and would only use it if someone lifted the flap and held it for him to go through. We've had a lot of dogs and a lot of doors and never had one this difficult to train for. It was obvious that the super-strong magnets were making the flap latch so that it frightened the dog every time.Finally I came back to the Pet Doors site and found that we could remove the magnets (it was very easy using a chopstick). I only removed the ones on the very bottom part -- the little rail that lies low and raises up automatically when the flap comes down. The dog immediately began using the door and has done so many hundreds of times since, with no problem. The gap left with the magnets out is so small, I may not bother to put the magnets back in because the side magnets latch the door securely enough for our purposes.With the super-strong magnet problem solved, this door is excellent.
- Excellent Door
I have 3 dogs ...one Boxer/mix with arthritis has damage to her back legs and can easily go in and out!...The other 2 are very happy with their own personal and secure entry! Thanks so much ...simply the best! Rancho Mirage CA
- excellent Design
First door arrived with glass damaged during transit. Customer service sent new product immediately ( 2 days) and arranged for pick up of broken door. Door was super easy to install, although the bolt piece to stop door from opening didn't fit my channel ( Not their fault) so I use a stick instead. The insulation was easy to apply however since I have wooden glass dividers the insulation didn't lay flat. again, Not their fault. Well insulated, works well. I am kicking myself for not having laid out the cash sooner. I know it is the more expensive option, but it is so worth it, and It makes my life soooo much easier! I have 2 dogs who love the freedom of going in and out, and they have not had any accidents in the house since installed.
- excellent product, super exceptional customer service

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