Testimonials

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Super easy to install; and super quick.!. With guidance of customer service I was able to remove the magnets from the bottom of the flap. Even with all magnets removed wind does not cause the flap to open. Removing the magnets makes it easier to get the dogs used to using the door (I will reinstall magnets when they have mastered the flap). This is the only pet door I have seen with a user-adjustable step-over. It is expensive but IMHO the convenience and features make it well worth the money.
- Update--5 stars
Having worked in the window and door (for homes) industry for 15 years, I went with the Low e glass door option for its superior energy efficiency. The door functions great and the dark brown matches my existing Integrity from Marvin sliding french door. Highly recommended spending the extra money for energy efficiency.
- Superb
Was skeptical about purchasing this door because of cost and thinking no sliding glass door panel would be as good as this one claimed. Happy I was totally wrong. It’s great! Far surpasses previous panels. Only slight problem was getting my two Yorkies to use it because it was different. Pushed them through a few times, but that didn’t work. However, as soon as the neighbors’ cat appeared in the alley, problem resolved. Barking was stronger than fear of the new door.
- Great door
great heavy duty, well-made pet door. We were a little stumped on how to change it from the 5 inch stepover to the 3 inch stepover, but eventually figured it out. it would have been helpful if the video showed that part. My wiener dog as well as my german shepherd, and the two in between lab mixes sizes all use the door, although the wiener can be stubborn some times and you have to push him out the door, I think he's afraid of the door flap cause the lab mix (Poodle) went through the door and didn't hold it open for the wiener and he got smacked in the face with it. Poodle figured out how to use the door first, the rest took a few days, used lots of treats for training, and sometimes still have to use treats to encourage the wiener.
- very nice pet door
Customer service and quality of product have far exceeded my expectations. I have owned the Endura flap Thermo panel 3E since 2005 and only recently needed to get a replacement part. I had some difficulty with the replacement part but with the help of Courtnie in customer service my issue was resolved far beyond my hope. I have been in customer service for 30 plus years and must admit this is a company you want to deal with. Don't bother looking anywhere else for a pet door as petdoors.com and Courtnie will make you glad you purchased from them.
- BEST CUSTOMER SERVICE & PRODUCT ON THE MARKET
This door is everything we hoped it would be. The price tag made us look at ALL the options out there, but, at the end of the day, if I am going to cut a hole in my door I want it to be something is going to last and keep the cold air out. So far this has been a solid product. Also, for basic DIY homeowners the product was a breeze to install. It took our German Shepard 4 days to start regularly using, and I believe it greatly improved on her overall quality of life.
- Great Product
This product is of superior construction and design compared to the vast majority of products in the marketplace. My contractor thought it was good value for the money. Installation was a little complex but manageable. Customer service and timely shipping are superior.
- Excellent
Fabulous. Perfect. Thanks for all your help.
- This is the best pet door I have ever had and easy to install. Dogs and cats use it easily.
The Endura Flap Sliding Glass doors are the only Sliding glass doors with the height range of the Step and allow me to change that height as well as a good range of flap sizes. I also appreciate the amount or information given on the WEB site. I had purchased and returned two other manufactures doors because one was not square and the other company did not have a size between the large and extra large Flaps. I had a large for my previous dog and I ordered the extra large for my new dogs but it was to big. I called PetDoors to confirm the measurements and ended up ordering the door over the phone which was quick and painless. I received the door when expected and installed with no problems.
- Highly recommend this product. Great customer support when ordering. Good range of sizes. Arrived on time and easy to install.
We installed a medium size patio Pacific pet door(door mounted), in our home in Alaska in 2007. We have two Australian Cattle Dogs using this door daily and occasionally one of our cats will use it. None of our animals have been able to damage this pet door in any way. It always closes and doesn’t leak air in high winds. It’s a great pet door and we intend on installing another one on our other porch.
- The best pet door well worth the high price
this dog door is the best I have ever used. And I have used many! It does cost more but definitely worth it. I have recommended it to my friends and family. Keep up the good work!!!
- Wow
The install was simple, following the instructions and our paper guide we had a hole in the door in no time. I look forward to the long winter months and my dog's ability to get in and out of the house on his own. Now, if we can only convince him to go through it!
- Quick and easy

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