Testimonials

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The initial price tag on this dog door gave me sticker shock but then after shopping around and not really finding anything else that would work i decided to try this out. I'm so glad that I landed on this dog door especially the dual flap design considering the winters in Colorado that it will be facing.
- Well worth the money!!
We bought an Endura Flap door for our house door last year for our two Shih Tzu (16 lbs.) and our Papillon and 2 Maltese and cat (all under 10 lbs.). They all love it. Our cat was only 6 weeks old when she started to use it. This spring we adopted an 8 week old English Cream Golden Retriever. She immediately started to use it and she house trained herself. She wouldn't tolerate a crate at first so ran free in the house but always used the doggy door to do her business! Now she is 6 month old and much, much bigger! We could see that the old doggy door would not accommodate her for too much longer so bought the patio door model. She loves it! The only trouble right now tho is that she can still squeeze thru the old door too so she runs out the one door and in the other in a sort of game! I'm sure that will soon come to an end as she will not be able to get out the smaller door much longer. On the other hand the little dogs, except for one of the Maltese, seem to stick to their own door exclusively.This door was very easy to put in and we have had no problems except the draft stopper has started to peel away already. It didn't stick too well from the get go. I guess we will have to look for a replacement before the cold weather sets in.
- We love this door!
My Sparky adjusted well to his new door and I will be warm sitting at my computer next to the patio door. The only problem I had was that it was too heavy for me to put in myself. My handyman made short work of it though. I'm a happy camper!
- Love the door and the quality construction!!
Our cats were used to coming & going through a flexible cat door at our old house, but when we moved, the same pet door proved useless. First, there was no entryway in which to install it... my frugal husband instead mounted it on a piece of plywood that we stuck in a window. Secondly, all the new neighborhood cats kept coming through this easy doorway. We contemplated getting an electronic wall-type pet door, but didn't want the expense or the size. I didn't know what to purchase and agonized over numerous products spanning multiple websites. Something had to be done soon, so I saw some reviewers give pet-doors.com's customer service high ratings. The gentleman I spoke to was an absolute wealth of knowledge, walking me through our particular needs and issues.Even though the SureFlap microchip pet door + window unit combo is on the pricey side, it really is the best solution for us. Not only does it look modern, sturdy & sleek, it was a breeze to install and program. The window piece is remarkably sturdy and nice looking. It took about 1 minute for our more outgoing younger cat to figure out the new hard flap door, however, our older, timid cat became extra slow & cautious around this new door's "tunnel" and the noticeable click the door makes when the microchip is sensed. When this cat finally felt comfortable using the door, it took a few more days beyond that for her to be seem relaxed... perhaps because she no longer needed to be so vigilant, waiting to see what was going to invade her new house.We are extra pleased with this purchase and with petdoors.com's customer service. The best, hands down!
- Best of the best!!
So far it is great. It appears that this will be a major improvement on keeping out the cold this winter from our last pet door. Already it has really blocked out our strong winds that we get and is keeping the room much warmer. Our grand-dog had some trouble figuring it out because the bottom magnets are so strong but he finally figured out to bat the door part way open with his paw then scoot out while the flap was up (: Very Satisfied!!
- So far so good.
I am a 74 year old retired male. I had a sliding door single flap dog door for a few years. I finally decided to put one in the wall to give me more room . I installed in myself in about 2 hours. Andy, my 115# Yellow Lab, was apprehensive at first. The previous dog door was a single flap. BUT, using the dog treats that came with the new door, he began to accept the new double flap door in less that a half hour. I highly recommend this door.
- Great door
I live in BC, Canada. I am ordering my third Endura flap pet door for my little Havanese as we have just moved again. Neither dog nor mom can love without one of these doors...the best on the market IMO. The double flap is easy to use for my 8 pounder, totally weather proof, no drafts, durable, well made and excellent quality. It allows my little foof total freedom to run in and out to enclosed yard as she wishes. The locking flap gives me confidence when we are on holidays. We won't live without one. Don't rely on any cheap, flimsy pet door if you live in a colder climate. You get what you pay for.
- Simply the best for northern climates
My new door has been installed for just about a week and so far no complaints. My boys were already trained to use a dog door and this new one didn't really wig them out too much. I was pleased with the quality and ease of installing it. Thank you for making such a fine product.
- 5 stars so far
Purchased another popular brand at HD for about half the price of this door. Had to replace the flimsy flap twice. The issues were always with the flimsy flap letting in outside air and insects. The Endura door is built to much higher standards and the flap issues are gone! Our Golden's took a couple of days to adjust to the stronger flap magnets but now they fly thru it with no problem. I'm happy with the value offered for the price. There's a reason you pay for quality.
- You get what you pay for!
Magnets are very tight (good for weather and bugs) but difficult for dog to push open. I've made adjustments to magnets and it's much better, but now my girl is a little afraid of it, but she will get it I'm sure. Still love the door!
- Love the Door!
I've had this "dog door" for years. Took it with me from California to Connecticut to California (again) and then to Texas. Through thick and then, bone chilling cold and extreme heat, this sliding door extension has held up well. I endorse this product without hesitation.
- The Best
I have two Jack Russell Terriers, and was formerly a big-dog person. But since these little jokers are smarter than the average 9th grader, they learned to blow thru the wall in about an hour. They hesitated for a few minutes on the shiny tin floor that goes between the wall sections, so I covered it with a patch of old carpet, and BOOM, they're in and out of the house like the door aren't even there. Perfect. Well made, well thought out, great design.
- Boom. It works like a champ.

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