Testimonials

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This is the best doggie door. We lived on a windy hill, and this is the only one that stays closed in 60mph plus winds. It insulates well therefore. We moved and bought another one, and now I'm buying one for my daughter as well. It is worth the price.
- doggie door
Love, love, love this door. I have two large dogs who, during the day, have free rein of a large yard with an invisible fence and this door allows them to come in and out of the house as they please without me having had to cut holes in an exterior wall or through the glass door itself. It's actually the second time I've purchased this door - the first time, I sold the house and the new owners wanted to keep the door for their dog!Here are my suggestions for successful installation: 1) you must remove the sliding door latch (just unscrew it) so that the pet door can sit flush against the side frame. 2) Usually, the house has settled somewhat causing the pet door to not sit perfectly flush. This means that when I close the glass slider up against the pet door, there may be a gap where the provided insulation strip isn't wide enough. I've solved this problem by purchasing an insulation strip that's 1" thick. That way, there's enough depth of the insulation to ensure a gap-free fit. I also use a bit of extra insulation where the two sliders now overlap. Other than this, there is nothing else needed for installation. I live in the northeast where we have a full 4 seasons and with this extra insulation, the door is very well suited to keep out the cold. Again - I highly recommend this product!
- great product - love it!
See above.
- I searched diligenly for a pet door to fit in an existing sash window. I followed the measuring advice for dog and window...and I am very satisfied with the product. Installation was fairly simple, and I found the additionaly added weather stripping to
Great door made very well!
- Pet door
All good here. I was a bit nervous especially when I saw how easy it was supposed to be installed on the YouTube video, but even for someone that has very little household projects experience, it was easy. It was also delivered within two days of ordering it on line.
- Excellent product, excellent service!
Love this dog door. We have two chocolate labs and bought a second door of the same model for our new sunroom. Durable, easy for the dogs to use and keeps the winter cold out.
- Love it!
Hands down this company makes the best pet doors out there. This is our second door from Petdoors..have tried other ones and construction doesn't compare. They are pricey but so worth it, they last forever and the customer service is awesome.
- Best Pet Door out there
I have a 4 season sun-room but with no heating or a/c and two cats that like to use the sun-room. I used to keep my kitchen door that leads out to the sun-room open but with some heavy drapery lining hanging up so my cats could go in and out without me losing all of my heat or air conditioned air from the house. It wasn't very attractive or cost effective. I finally ordered the Endura Small Single Flap and my wonderful neighbor Mat installed it for me in my 1950's wooden door. My cats didn't take long (maybe an hour) to understand their new portal. I first would go on the other side and hold the Endura door open for them to go through the hole a few times while calling them through. Then I normalized the door and called them through . Their little heads would bump the door a bit and then I would help them by lifting the door up so they understood the door would eventually open if they would just push harder. After a few times of that they understood how to use the door and now go freely in and out. I did remove all of the magnets so it swings easily and plan on putting the magnets back so the door is more air tight. Currently with no magnets, there is a small space on either side of the swinging door that air can pass through. I am not concerned about the air flow since my sun-room is screened and has windows so no bugs would be coming through. I will eventually put the magnets back in one day to see if my cats can push through the door. It seems to me that this Endura door is a quality made pet door and will not have to be replaced. I am very very happy to be able to now keep my kitchen door closed like a normal person.
- Glad I purchased this
I did receive a non functioning petal lock. The company did send out another to replace it. The locking mechanism is made of pot metal, throw it away. For the price I paid I expected a steel locking device. I found one in an Internet search that is quit inexpensive and cannot be overcome by force. The Arcadia door and the pet door make a perfect seal.
- I received what I purchased in excellent condition and assembled quickly.
This door is a life saver. Raccoons were getting in the house via the door and this door will not let them in. The cat has the chip and the door only unlocks for the cat to exit and only unlocks for the cat to enter. The raccoons cannot pry open the door from the outside to come in which is great. The quality of the frame is great. It is a heavy duty aluminum frame and you can tell it is wel built. The glass is dual pane so I do not feel the cold air coming through. Overall this door is amazing.
- Awesome Raccoon proof door
I have had a patio pet door from petdoors.com for years, and I couldn't live without it! My life is not conducive to being at the beck and call of my pups, so this works out great for all of us. I had the light weight flap in my original door, and I replaced it numerous times over the years through the fantastic service of petdoors.com. I recently moved into a house where the sliding door was too short for my old patio door insert, and the winters are more harsh here, so I upgraded to the thermo panel flap. It just took a few tries for my dogs to get used to it, because it is heavier weight, but they are running through it easily now and I am looking forward to not having any drafts from the door in the winter.
- A must-have product for my pups!
Having been familiar with the Thermopanel, I knew the door quality would be great. The Sureflap and Thermopanel doors together are absolutely fantastic. The chip door is super convenient for not having to worry about other animals coming in or out except for the cat. It is also extremely durable as well making it a win win for this door. I highly recommend it for others!!!
- great door

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