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PetSafe Warranty Patio Pacific is a member of the Santa Barbara BBB. Click for our rating.
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NEVER install a pet door where a child or pet could crawl through into danger!

 
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Customer Service -  800-826-2871
Mon-Fri  9-4 Pacific
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Note: This warranty also applies to Staywell Products as PetSafe has purchased Staywell.

Pet Door Products
All parts, excluding vinyl flaps, are covered under warranty, and labor is covered for the first year of ownership. Thereafter, there is a minimum service charge for the repair or replacement of the product. Vinyl flaps are warranted for one (1) year. Misuse, loss, improper handling, commercial use, and dirty or worn parts are not covered. Radio Systems will not pay for loss of time, inconvenience, loss of use of your product, or any incidental or consequential damages.

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Customer Service:  800--826-2871  Have Order # Ready
                                            Mon-Fri   9am - 4pm Pacific Time