Restocking Fees
Restocking Fees: 

Some manufacturers charge a restocking fee for returns.

We think you should know about these up front. They are listed at the right.

Please understand that we at Patio Pacific Inc have no control over these charges and must pass them along to our customer.

Hale Pet Door 10% after 30 days
Ideal 15% restocking charge all orders
Mason Company 10% restocking charge all orders
Merry Products 20% restocking charge all orders
Pet 1 Product 20% restocking charge all orders
Pride 15% restocking charge all orders
Smart Pet (Techtrol) 15% restocking charge all orders
Storm Doors 4 Pets $150 cancellation 24 hrs after order but before shipping

30% restocking charge all orders

15% additional charge for return without RMA number

Damage in shipping must be reported within 48 hours.