The Bug Warden is guaranteed against defects in materials and workmanship for 1 year from the date of purchase providing no abuse of the product has taken place and the product was installed in accordance with the manufacturer's printed instructions. Damage to the product caused by pet chewing voids the warranty. Patio Pacific Inc is not responsible for any incidental or consequential damage resulting from use of this product. Limited warranty applies to the original purchaser only, with proof of sales receipt. If for any reason you are not satisfied, you may return the Bug Warden within 30 days from the date of purchase providing no abuse of the product has taken place and the product, if installed, was installed in accordance with the manufacturer's (OC Innovation Products) printed instructions. There is no restocking fee. Consumer pays for return shipping. As with any home improvement project, if you do not have the tools or skills to properly install your Bug Warden, we suggest using a professional handyman or licensed contractor.