Q - Where do I measure my pet for a pet door?
A - Measure
your pet from the floor to just comfortably above the top of its back
('withers'). Don’t measure to the top of your pet’s head. All pets
normally duck their heads when passing through a pet door and pick their
paws up (unless they're ill or arthritic). For width, open a door the
minimum distance the pet needs to walk through comfortably. Another
approach is to cut an opening in a piece of cardboard and see if your
pet can pass through it easily. Don’t push. We
recommend that the top of the flap be about the same height as the top
of the pets shoulder. Remember to give a little extra height for a
wall-thru installation or when tall and short pets must share the same
door.
Q - I took my new panel pet door home and it was too short (or too
tall)?
A - A frequent misconception is that all sliding glass doors are the
same height. People frequently say "I have a standard height sliding
glass door". Not necessarily so. In fact, sliding glass doors vary in
height from around 74" to over 10 feet in height and the maximum
adjustment range of any pet door is only about 4". So, you really should
take a moment to measure before you purchase.
Q - OK. So how do I measure my sliding glass door for a pet door
installation?
A- Measure inside the track, very top to
very bottom (see illustration), then select the door that falls
within that height range. Remember that you'll need some
clearance to get the door over the track wall and into the
track! Call us if in doubt. |
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Where to Measure for a
Patio Panel Pet Door |
Q - Do you make a pet door for conventional up-and-down sliding sash
windows?
Yes we do. The Thermo Sash door is perfect for this.
Q - Do you offer custom-sized pet doors?
A.-Yes we provide custom-dimensioned pet doors especially for French
doors. We also carry custom height oversize and undersize panel pet
doors for sliding glass door and for sliding windows.
Q - Do you make pet doors for my very large dog? He’s over 220
lbs.
A- Yes we do and for every installation type. We carry pet doors
from small to Extra Large and even Giant-Sized.
Q - I don’t want to cut a hole in my front or back wooden door. What
do you recommend?
A - See our line of through-wall, window or sliding patio door
options. Basically, any place you can open a hole to the outside, you
can install a pet door. Call us to discuss your particular problem.
Q - How can I keep my neighbor’s cat (or other animals like skunks,
etc.) from using the pet door?
A - Choose an electronic pet door. These are available for all
installation types and all, generally, work the same way: Your pet wears
a collar 'key' that the door responds to. They simply unlock and the pet
pushes through as he would any pet door. You may use one of these
doors to keep one animal in while letting another out. However, be
careful here. Some of the smaller sizes control in only one direction.
That is to say, they will not unlock for an animal coming in, but they
will allow any animal that fits to go out. Others will control in both
directions.
Q - I’m not sure if I fit into any of the above categories. I may
have a special problem. May I call you for advice?
A - Of course. Call customer service toll-free at (800)
826-2871 8am to 5pm Mon-Fri and 9am to 3pm Sat Pacific time. Patio
Pacific is always committed to helping you solve any pet door problem
you may have.
Q - (After purchase of a pet door) How did I ever get along without
it?
A - We're sure we don't know! |
