Hale Custom Dimension Dog Doors for Walls
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- Customizable width and height for the perfect fit in any wall
- Perfect for fill a pre-existing pet door rough cutout
- Sturdy aluminum framing in 4 color options to match your home decor
- Single or double flap options for tailored insulation needs
- Easy-to-trim aluminum tunnel for walls 2"-10" thick or 2"-16" for thicker walls
- Clear, flexible vinyl flaps allow easy pet access and come with a matching locking cover
- We'll need more information to complete your order. In your Order Confirmation email there is an Orange button with "Finish Your Order". Click on it to enter to answer questions to finish your order. Thank you!
Questions
Questions
Can I add additional magnets?
What if my wall is thicker than 8"?
Are the panels/flaps flexible? Seems like it would trap a dog if it backed up.
Explore all questionsSize & Measurement Guide
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must in new, resellable condition. Pet doors that have been installed are not eligible for return. Custom orders are final sale and not eligible for return.
To start a return, you can contact us at customerservice@petdoors.com. Please note that returns will need to be sent to the following address: 254 Granada Drive, San Luis Obispo CA 93401
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@petdoors.com.
Damages and issues
Please inspect your order upon reception and contact us within 7 business days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Custom products are final sale and not eligible for return.
Exchanges
We do not offer exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@petdoors.com.
The table below shows manufacturer policies for returns. In all cases, the items must be uninstalled and in original condition. All items that ship from PetDoors.com warehouse or are drop-shipped from a different warehouse have a 30-day return policy.
Items shipped from PetDoors.com warehouse, after 30 Day Rules (non-Endura Flap products):
- After 30 days, Items that are returned have a 15% restocking fee.
- After 60 days, Items that are returned have a 20% restocking fee.
- After 90 days, Items that are returned have a 35% restocking fee.
- Items cannot be accepted after 120 days.
After 90 Day Rules for Endura Flap Products:
- After 90 days, Items that are returned have a 15% restocking fee.
- After 120 days, Items that are returned have a 20% restocking fee.
- After 150 days, Items that are returned have a 35% restocking fee.
- Items cannot be accepted after 365 days.
Time frames begin the day that you receive your order. Please understand that we as PetDoors.com have no control over drop-shipper restrictions, and if your item was drop-shipped from a different manufacturer warehouse, it is very unlikely that a return will be accepted past the 30-day time frame.
Do you charge shipping for returns? We will send you a label for all returns in the US, but the return label is not free and is charged to your account. We do not refund any of the original shipping charges initially paid on the order.
If you are not satisfied with your purchase for any reason, and need to return pet door products please email customerservice@petdoors.com or call (800) 826-2871 to submit a return request for a Return Merchandise Authorization (RMA) number within 30 days of receipt (90 days for Endura Flap products). To receive a refund of the merchandise cost the return item must be in original, resalable condition within 30 days of receipt for a full refund on the product cost.
When shipping returns back please make sure to package them properly to prevent damage. The label will have the proper return address already on it, as some items will need to go back to the drop ship company they originated from. All refunds will amount to the cost of the item, including taxes if applicable. We do not refund paid shipping. We process returns daily with the exception of weekends and holidays.
Company Name |
Ships from Mfr. |
Return Policy |
| Pet Door Products | Yes | No Returns |
| Endura Flap | No | 90 Days |
| Liberty Pet Doors | No | 30 Days |
| Hale Pet Doors | Yes | 30 Days |
| High Tech Power Pet | Yes | 30 Days |
| Ideal Pet Products | Yes | 30 Days |
| Magnador | Yes | 30 Days |
| Pet Door Guys | Yes | No Returns |
| Utah Pet Access | Yes | No Returns |
| Petsafe | Yes | 30 Days |
| Pride Pet Doors | No | 30 Days |
| Watchdog | Yes | 30 Days |
Product Details
Product Details
The Hale Custom Dimension Dog Doors for Walls provide the ideal solution for pet owners in need of a perfectly fitting, energy-efficient pet door for their home. With customizable width and height options, you can ensure the pet door fits seamlessly into your wall space, whether you're replacing an existing dog door or installing one in a limited area.
Constructed with a durable aluminum frame, this pet door is built to last and comes in four stylish color options: White, Arizona Beige, Bronze, or Brushed Aluminum. To cater to your insulation needs, you can choose between a single flap for temperate climates or a double flap for more severe weather conditions. The flexible vinyl flaps are easy for pets to use, featuring magnets and weather stripping that provide a secure seal and prevent drafts.
Installation is a breeze, even for those who consider themselves handy around the house.
The included aluminum tunnel is simple to trim, allowing for installation in walls ranging from 2" to 10" thick, with a 2" to 16" option available for thicker walls. This pet door also comes with a matching, top-loading locking cover that adds an extra layer of security when not in use.
The Hale Pet Door is great for withstanding extreme weather, including direct blizzard winds without allowing cold air or snow inside.
Looking for something else? Check out our full selection of through wall dog doors or Hale pet products.
Features:
- Flexible vinyl flaps are available in a single or double flap option:
- Single: temperate/moderate climates.
- Dual Flap: severe climates.
- Ideal for replacing existing dog doors or installing in limited wall areas
- Includes magnets for secure closure and weather stripping for energy efficiency
- Aluminum frame available in White, Arizona Beige, Bronze, or Brushed Aluminum. Custom option of mixing and matching the interior frame color is available for an additional cost.
- Customizable aluminum tunnel to fit various wall thicknesses
- Includes a top-loading, color-coordinated locking cover for added security. Customize the door by adding a side-loading locking cover if the default top-loading cover doesn't work for you.
- An optional rain cap that hooks to the top edge of the outside frame and helps protect against water intrusion can be added to your door by purchasing one a checkout with your Hale Pet Door (if choosing secondary exterior security cover and rain cap, you must choose a side loading security cover)
Ordering Instructions:
-
Remember that the width you specify is the rough cut and not the flap dimension. The flap size will be 2 1/16" narrower and 1 3/8" shorter than the rough cut out. Make sure there is enough room left for your pet. We want to ensure that your pet will feel comfortable using the pet door, so we recommend measuring your pet prior to ordering.
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If you need to fill an existing hole/replace a wall pet door, measure the height and width in 3 locations: near the top, middle, and bottom. Choose the narrowest of both height and width for your dimensions. Do not add an extra width or height when specifying the dimensions. Please note: Maximum Rough Cutout in one direction cannot exceed 23 3/8".
- Once you have the height and width measurements, multiply them together to get the total square inches. For example, if you have measured 10" x 12", the result is 120 inches. Using this number, select the square inch range in the drop-down menu. Please note that the square inch ranges are only used for pricing purposes. The pet door is built to your exact dimensions and is not adjustable. Make sure that the height and width dimensions, when multiplied, result in a number of square inches within the range that you specified in the drop-down menu.
- Choose whether you would like a single or double flap.
- Choose between White, Arizona Beige, Bronze, or Brushed Aluminum for your frame color.
- On your order confirmation email you will see an Orange "Finish Your Order" button. Click on it to provide your rough cut out measurements. Please note that the minimum rough-cut dimension is 7" x 7".
- The locking cover slides down from the top of the pet door and secures with a steel deadbolt. If there is an obstruction that would prevent the cover from functioning properly when loading from the top, you can add a side-load option.
- If your wall thickness exceeds 10", you'll need the 16" tunnel option. This option adds 10% to the cost of the pet door. Note that there is no accommodation for walls thicker than 16". Please contact Customer Service to order the thicker tunnel.
Size Chart
| SQUARE INCH RANGE (WIDTH X HEIGHT) |
|---|
| 0 - 64 |
| 65 - 88 |
| 89 - 136 |
| 137 - 170 |
| 171 - 210 |
| 211 - 252 |
| 253 - 304 |
| 305 - 345 |
| 346 - 367 |
| 368 - 522 |
| ***Returns on custom dimension doors will only be allowed a 50% credit*** |
Do not know which size to get? Here is a measurement guide to help you out
FAQ
Customer Reviews
Request Freight Quote
Track heights exceeding 106 inches (107" or higher) may require additional shipping charges. Please provide your contact information for a custom freight quote, and our team will follow up during normal business hours.
















Product Details







