Thermo Sash 2e with DualScan Cat Flap - Installation Instructions

OTHER INSTALLATION OPTIONS

You might choose to secure your pet door in your track with screws. This can be done by drilling screws at an angle in the top and bottom tracks. We recommend doing this from the outside to minimize damage to the sliding glass door frame. One-way screws will prevent tampering or removal of the panel from the outside.

STATIONARY PANEL

Some stationary panels can be unfastened and moved over to one side so that you can install the pet door panel between the jamb and stationary panel. Avoid damaging your sliding glass door by checking that your door can move and that you can reinstall it properly before trying to uninstall the unit.You will still lose space in your slider to move through, however you will be able to use your existing sliding door lock to secure your home. Installing your pet door this way is also great if you already have an alarm system in place. If your sliding glass door slides on the outside track, using an alternative lock might not be possible so this allows you to still lock your door.For help with installation, replacement parts or other questions visit EnduraFlap.com or call 805-781-7700 Monday-Friday 7am-4:30pm PT

Training Sessions

Getting Started: Some pets will take longer than others to acclimate to their new door, so patience is key! Never push or shove your pet through the door (this will only develop negative feelings). Instead, follow these training tips + tricks to help introduce your pet to the door gradually.

Limit training sessions to no more than 10 minutes at a time. Two well spaced out sessions per day should be the maximum.

Hold the flap all the way open for your pet at first; then a little less each subsequent time so your pet learns to push through on their own. Stay consistent with verbal encouragement and treats for best results.

Teaching Your Cat to Use Their Door

Step One: Introduce your cat to the door by putting your hand through it so they know how it works. Have them inspect the new cat flap to get used to the look and smell (this is a great time to program your cat’s microchip!).

Tip: You can wipe your cat’s face or body with a cloth and wipe the door with the same cloth to give it a more familiar scent.

Step Two: Some electronic cat doors make a slight clicking noise when opening and closing which can scare timid cats. Try manually opening and shutting the flap slowly to familiarize your cat with this noise.

Step Three: Get your kitty’s favorite treats or toy ready! Start by using a treat to encourage your cat through while holding the flap open for them. Once they are comfortable, start lowering the flap on them as they walk through for their treat.

Tip: Be sure to train your cat using the actual door height - meaning raise the door enough so it resembles how high it will be once installed.

Tip: If you have a door with non-removable magnets, putting some painter’s tape over the magnets can help decrease the magnet attraction strength temporarily for training purposes.

Step Four: Always make sure to reward your cat with praise (and maybe another treat) when they pass through the door.

Remember: training can take a considerable amount of time. There is no standard practice as every cat is unique.

Quick Tips

-For especially timid cats, temporarily tape it up out of the way while they get used to the idea of walking through the tunnel.

-Clear flaps may confuse pets as they might think the flap is a window. Try putting a piece of masking tape on the clear flap to distinguish it from a window and reinforce to your pet its use as a door.

-Magnetic and weighted flaps have additional weight which may be difficult for your pet to push through. Fix this problem by gently pushing the door to assist your pet as they go through or removing the magnetic closure until your pet gets used to the full weight of the door on their own.

-If you plan on installing more than one pet door, use the same flap if possible for consistency.

-Electronic cat flap doors make a small clicking noise when the flap is activated that may frighten timid pets. The best way to remedy this problem is to positively reinforce this sound in your pet’s mind.

-Praise your pet when they come near the door and hear the activation noise.

-If this does not work, disable the electronics with “training mode” and have your pet use the door manually for a week or so while getting acquainted with the door.

-Consistency is key! Stay consistent both in your training methods and your choice of pet doors. If you have multiple pets the first to learn will often demonstrate for the others!

-When your first lock the flap shut, introduce your pet slowly rather than letting them “learn the hard way” by running into it.