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Petsafe Replacement Collar Keys & PetSafe Batteries for PetSafe Smart Door

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$29.99
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$29.99
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  • PetSafe Smart Door Key & Battery replacement parts
  • Activates the PetSafe Electronic Smart Door
  • Smart Door programs up to 5 RFID collar keys
  • Fastens onto your pet's collar
  • Battery pack comes in a set of 2

The PetSafe smart key and battery work for the PetSafe Electronic Smart Door. Whether you need an entire replacement set or just a new battery for your dog collar key, you can find them here. The PetSafe Smart Door is a collar activated dog door that programs up to 5 RFID keys at one time, so this is an excellent solution if you have multiple pets. For your convenience, the PetSafe battery pack comes with two to accommodate multiple pets or provide a backup. The low battery indicator will flash red when the battery needs to be changed. You can also browse other PetSafe products.

FAQ

Does this run on RFA-188 batteries?

No, this runs on RFA-67 Petsafe batteries.

Can I use this with the Petsafe rechargeable battery?

No, the rechargeable battery from Petsafe can only be used with the wireless fence collar for the Petsafe in-ground dog fence system.

Will this interfere with the receiver collar for my Petsafe in-ground fence system?

No, the electric fence transmitter uses a static correction system. This means that the RFID dog and cat collar will still work. It will also still work with the Petsafe Deluxe in-ground pet fence.

Can I use this to replace the shock collar for my in-ground cat fence system

No, you will need to purchase the proper Petsafe cat fence receiver collar (SKU pig00-11006) for your pet barrier containment system. If you do not get the proper cat fence collar, your fence might not work.

Do I need to measure my dog's neck size before ordering?

No, this RFID collar works with big and small dogs since it attaches to your dog's collar.

Does the key beep when it is running low on batteries?

No, the low battery indicator light will flash red.

Warranty

Warranty Information


Radio Systems Corporation is the industry leader in Consumer Pet Electronics; products are marketed under the PetSafe, Innotek, Invisible Fence, Guardian, Staywell and SportDOG brands. Radio Systems Corporation and its authorized resellers (who display the appropriate sanctioned logos) only sell new products in original packaging. Product represented as used, refurbished, or “as-is”, or not in original packaging will not be covered by our warranty, or any consumer support.


We are committed to consumer satisfaction. To that end Radio Systems Corp. cautions consumers from purchasing any product other than product in its original packaging or specially marked refurbished packaging.


Proof of Purchase must be provided to our customer care center before a warranty claim can be honored. For your convenience, you may register your product and provide proof of purchase immediately after your purchase. Thereafter, proof of purchase will not be required to fulfill a warranty claim. Products may be registered at www.petsafe.net/register-product. Proof of purchase is accepted via e-mail (receipt@petsafe.net), fax or traditional mail. Proof of purchase is defined as the sales receipt, or copy of the sales receipt.


Fax: 800-332-7942


Mail:


Attn: Customer Care Center/POP
Radio Systems Corporation
10427 PetSafe Way
Knoxville TN 37932


ONE YEAR NON-TRANSFERRABLE LIMITED WARRANTY


WHAT IS COVERED:


Radio Systems Corporation, owner of the PetSafe Brand, (hereinafter referred to as “PetSafe”) warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that its PetSafe product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the product, or a gift recipient of a new product that is unopened and in its original packaging. When serviced by PetSafe Customer Service, PetSafe covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the product, with new or refurbished items at PetSafe’s sole discretion. The limited warranty is non-transferrable and shall automatically terminate if the original retail consumer purchaser resells the PetSafe product or transfers the property on which the PetSafe product is installed. In the event of defect, these are your exclusive remedies.


PROPER PRODUCT USE:


This product is designed only for use with domesticated animals; do not use this product for any other purpose. However, the specific temperament of your animal may not work with this product. We recommend that you do not use this product if your animal is aggressive. If you are unsure whether this product is appropriate for your animal, please consult with your veterinarian or certified trainer before you use this product. Please see the instruction manual for additional important information.


WHAT IS NOT COVERED:


This non-transferrable limited warranty does not provide protection against, and PetSafe will have no liability under this non-transferrable limited warranty for any damage to or defects in the products caused by any animal, loss of product(s), failure, defect or damage caused by events and situations beyond normal residential exposure conditions, including, but not limited to: commercial use, misuse, abuse, neglect, improper installation or installation not in accordance with PetSafe’s instructions, use of non-PetSafe accessories, impacts of foreign objects, acts of God, abnormal or improper use, improper storage, attempted repair or service by anyone other than PetSafe Customer Service, accident, alteration, defects in or failure of the surface the PetSafe product is installed in or upon, discoloration or other damage caused by pollution, sunlight, other environmental conditions, mold, dirt, mildew, or exposure to harmful chemicals and any other cause not involving manufacturing defects in the PetSafe product. Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses whatsoever in connection with the removal, repair or installation of either the original or replacement component(s) relative to in-ground fence installation, kennel installation, pet door installation and other permanent, semi-permanent, or fixture type installations on the retail consumer purchaser’s property.


REGISTERING THE PRODUCT:


Within thirty (30) days of purchase, please go to www.petsafe.net/register-product to register your purchase. A sales receipt shall be required to obtain warranty coverage. Please keep this information in a safe place.


MAKING A WARRANTY CLAIM:


To obtain warranty service, call the PetSafe Customer Care center. In the United States or Canada, 1-800-732-2677; in Australia, 1800 786 608; in New Zealand, 0800 543 054.


Pursuant to this non-transferrable limited warranty, PetSafe will replace the part with a new or refurbished part. This non-transferrable limited warranty will then apply to either the new or refurbished part for the remainder of the original non-transferrable limited warranty period.


DISCLAIMERS:


Replacement as provided under this non-transferrable limited warranty is the exclusive remedy of the consumer. Neither labor to remove the part nor labor to install the refurbished or replaced part is covered.


This non-transferrable limited warranty is in lieu of all other express warranties. PetSafe expressly disclaims and excludes all other warranties, express or implied, including without limitation, the warranties of merchantability and fitness for a particular purpose. PetSafe also disclaims and excludes all liability for incidental, consequential, punitive, direct, indirect, special or any other damages arising out of or connected with the purchase, use or misuse of this product or for the breach of any express or implied warranties or breach of contract or otherwise. Purchaser assumes all risks and liabilities from the use or misuse of this product. PetSafe does not authorize any other person or agent to make any other express or implied warranties.


Furthermore, PetSafe will not be liable for any loss, damage or injury resulting from delay in delivery of replacement parts or for any failure by PetSafe to perform covered repair work due to circumstances beyond PetSafe’s control.


GOVERNING LAW:


This non-transferrable limited warranty shall be governed by the law of the State of Tennessee, U.S.A., and by the laws of the United States of America, excluding their conflicts of laws principles. Furthermore, the United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this non-transferrable limited warranty. Jurisdiction and venue shall be exclusive to the courts of Knox County, Tennessee. These warranties give you specific legal rights, and you may also have other rights that vary from state to state or country to country. Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.


PUMP WARRANTY:


Fountain replacement pumps when purchased individually have a 90-day warranty.


Limited Warranty for PetSafe Certified Refurbished Products


Effective January 1, 2010


For purposes of this limited warranty, “PetSafe Certified Refurbished Products” means buy-back products, returned products, pre-owned products, and/or scratch & dent products that PetSafe has:



  • Fully tested 

  • Refurbished by replacing any defective modules identified during testing 

  • Thoroughly cleaned and inspected 

  • Repackaged (including appropriate manuals, probes, wire, new boxes, etc.) 

  • Re-inspected prior to being sold 


PetSafe Certified Refurbished Products may have small cosmetic blemishes. PetSafe warrants that each PetSafe Certified Refurbished Product will be free from defects in material or workmanship for a period of ninety (90) calendar days from the original date of purchase. During the warranty period, PetSafe will, at its option, replace with new or refurbished products or parts, any products or parts determined to be defective. In the event of a product defect, these are your only remedies. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.


This limited warranty covers only product issues caused by defects in materials or workmanship during ordinary consumer use and does not cover product issues caused by any other reason, including, but not limited to, product issues arising out of or related to commercial use, acts of God, misuse, limitations of technology, or customer modification of any part of the PetSafe Certified Refurbished Product. This limited warranty does not cover consumables, such as treats, batteries, or fuses. This limited warranty is invalid if the factory-applied serial number has been altered or removed from the product. This limited warranty is valid only in the United States.


All express and implied warranties, including without limitation any implied warranties of merchantability and fitness for a particular purpose, are limited in time to the term of this limited warranty. No warranties, whether express or implied will apply after the expiration of the limited warranty period. Some states do now allow limitations on how long an implied warranty lasts, so this limitation may not apply to you. Except as provided in this warranty and to the extent permitted by law, PetSafe is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion or limitation may not apply to you.


Making a Warranty Claim


If you need assistance or to make a warranty claim, please contact our Customer Care Center for help in troubleshooting and, if necessary, to arrange a warranty repair for your product.

Installation Instructions

Installation Instructions

The key simply fastens onto your pet's collar. The battery fastens into the bottom of the collar key, serving as the base. When you need to change the battery, unscrew the bottom and replace it with the new one.

Additional Information

Fit

PetSafe Smart Doors (Maximum 5 collar keys in use at one time)

Customer Reviews

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