- Tunnel length options for the Hale Pet Doors for Walls
- Sturdy, extruded aluminum framing available in two size options to fit any wall
- Self-framing and self-supporting
- Energy-efficient design that can withstand extreme weather conditions
The Hale Pet Doors for Walls are high-quality pet doors that are built to last. The door features a clear flap lined with fuzzy weatherstripping and adjustable magnets that create an airtight seal. The Hale dog doors keep your home at a comfortable temperature while giving your pet the freedom to go in and out as they please. This pet door is sure to be one of the best things you'll ever do for your home and your pets.
The tunnel for your extreme weather Hale Pet Door is available in two lengths: 2”-10” or 2”-16”. You can trim the pre-assembled and attached tunnel to fit your wall thickness.
Hale Pet Door 5 Year Limited No Fault Warranty
(All parts-including flaps-and labor)
Thank you for doing business with Hale Pet Door™. We are sure you will receive years of excellent service with your purchase. If the product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price. Be sure to pack the product well as we can only give 50% credit for a damaged pet door.
HSPD Manufacturing, Inc. guarantees and warrants, subject to the conditions and restrictions stated below, that the Hale Pet Door™ products and component parts thereof, purchased from HSPD Manufacturing, Inc. shall be free from any defects in materials and workmanship. The warranty period for all Hale Pet Door™ model pet doors is effective from the date of purchase and extends to the anniversary date marking the end of the fifth year. We agree to exchange or repair at our expense, F.O.B. our plant or warehouse any unit found to be defective in workmanship and/or material, subject to plant inspection. (See notes A and B below)
1st year – 100% of all parts and labor
2nd year – 50% of all parts and labor
3rd year – 40% of all parts and labor
4th year – 30% of all parts and labor
5th year – 20% of all parts and labor
This warranty does not include shipping to HSPD Manufacturing, Inc. or any field service labor unless the product was installed by Hale Pet Door™.
A-Glass Breakage: We use fully tempered glass of the greatest quality and strength available for each application. It also meets or exceeds all safety glazing laws and codes in the United States. Even tempered glass will break on occasion, but it is very rare. When there is a breakage of glass for whatever reason, within the FIRST YEAR, we will replace the unit for 50% of the current total price. There is no warranty on glass after the first year.
B-Parts Damaged by Misuse or Neglect: HSPD Manufacturing, Inc. will pay 20% of the cost of the current list price of parts and labor. No reimbursement shall be greater than the price of the replacement part.
C-Omni Oversize Panels: This application is not recommended. Therefore, we will only warranty 50% of the cost of the panel for the first year. However, the pet door itself is covered per our standard warranty.
HSPD Manufacturing, Inc. will credit 50% towards the cost of a replacement Hale Pet Door™ that was damaged due to mis-cutting, mis-measuring or any other damage due to no fault of HSPD Manufacturing, Inc. HSPD Manufacturing, Inc. will not accept any responsibility beyond 50% if damage is due to no fault of HSPD Manufacturing, Inc.
HALE PET DOOR™
HSPD MANUFACTURING, INC. RESERVES THE RIGHT TO INSPECT ANY AND ALL PRODUCTS BEFORE HONORING ANY CLAIM.
A SAFETY REMINDER!
Always wear eye protection and gloves when appropriate.
Step 1: Before installation, be sure that you have the proper size pet door for your pet. If in doubt larger is better. It may be harmful for your pet to use a pet door that is too small. A good general rule is to install the pet door so that the distance from the floor to the top of the passage opening is even or above the shoulder of your largest pet. Remember that there will be a short tunnel for your pet to navigate. You don't want them to have to crawl through or hunch over as this can hurt an animal's hips.
Step 2: Take a brief look at the large illustration of the wall model and become familiar with various components of the pet door wall model. This will not only help in understanding the terms used in these instructions but can be very useful should you need to call for technical support.
Step 3: Check the package you received to make sure that it contains all the necessary parts.
Complete Kit includes:
- Hale Pet Door wall model (includes inner frame with attached tunnel and outer frame)
- Olefin nylon carpet
- King Starboard® or Lexan® Security Cover
- Raincap included but use is optional
- 5/8" #6 Phillips Head Screws
- 7/64" drill bit
- Drop Cloths
- Circular saw with wood or masonry blade
- Caulk gun
- Drywall saw
- Tin snips
- Electric drill
- 24" Level
- Tape measure
- Blue masking tape
- Reciprocating saw
- Circular saw with wood or masonry blade
Step 4: Find a suitable area for your wall model. Most wall models have a vertical lifting security cover (side loaded cover models are available as needed). Make sure the area has no obstructions to hinder the removal of this cover. For installation in a framed wall, try to place the pet door between studs; a stud finder makes finding stud locations easy. Mark the stud locations and if possible, center the pet door between the studs. Look at the preferred location from both the inside and outside of the wall for signs that wiring, cable or plumbing may be inside the wall. Keep in mind upstairs bathrooms may have plumbing in the lower level walls.
CAUTION: Cutting a power line leading to an outlet or light switch or hitting a plumbing pipe with power tools can result in severe injury or death. If you have any doubts about installation placement or about your skill level in tackling this project, please call us or contact a professional in your area.
Studs in an exterior wall should be 16" on center, giving you 14" of room between studs.
Step 5: Lay down drop cloths on both sides of the wall where you will be installing your pet door to make for easier cleanup after installation. You may also wish to tape the interior drop cloth to the baseboard with blue masking tape. This will help prevent any debris from falling into the crack between the drop cloth and the carpet.
Putting down drop cloths before you start makes cleanup easier.
NOTE: You may wish to reverse steps 6 and 7. Pencil marks can be difficult to remove from walls and you may wish to cut a small hole in the wall to check for obstructions before you draw the entire pattern.
Step 6: Draw a pattern on the inside wall according to your pet door size with a pencil. Wall openings are listed below according to pet door size. For special size pet doors the opening may be determined by measuring the tunnel. Make sure your opening is square and level.