FAST U.S. SHIPPING & EASY RETURNS

Hale Custom Tunnel Length Options for Wall Pet Doors (New Pet Doors Only)

Hale Custom Tunnel Length Options for Wall Pet Doors (New Pet Doors Only)

Regular price
$29.99
Sale price
$29.99
Regular price
Sold out
Unit price
per 
Shipping calculated at checkout.

  • Tunnel length options for Hale Pet Doors for Walls, ensuring a perfect fit.
  • Sturdy extruded aluminum framing available in 2"-10" or 2"-16" size options.
  • Self-framing and self-supporting design for easy installation.
  • Energy-efficient door with an airtight seal and fuzzy weatherstripping.
  • Adjustable magnets to withstand extreme weather conditions.

Product Details


 

Discover the perfect solution for pet owners seeking a durable and energy-efficient pet door with the Tunnel Length Options for Hale Pet Door for Walls. This high-quality pet door is designed to provide both comfort and convenience for you and your pets. With two tunnel length options (2"-10" or 2"-16"), you can easily customize the door to fit any wall in your home.

Constructed with sturdy extruded aluminum framing, the Hale Pet Door for Walls is built to last. The self-framing and self-supporting design simplifies the installation process, allowing you to create a comfortable entrance for your pet with minimal hassle. The door features a clear flap lined with fuzzy weatherstripping and adjustable magnets that create an airtight seal, ensuring energy efficiency and the ability to withstand extreme weather conditions.

The Hale Pet Door for Walls is praised for its exceptional quality and ease of installation. The tunnel can be trimmed to the proper length using tools like an angle grinder, making it suitable for various wall types, such as concrete, stucco, and drywall. Pet owners have found that the double flap design is effective in keeping the cold out, even in colder climates like Idaho. The door's energy-efficient design not only helps maintain a comfortable temperature in your home but also gives your pet the freedom to go in and out as they please.

Invest in the Tunnel Length Options for Hale Pet Door for Walls and experience the benefits of a reliable, energy-efficient pet door that enhances your home and your pet's quality of life.

Find out more about the standard Hale Pet Door for Walls, or you can purchase the Hale Custom Dimension Dog Door for Walls.

Features:

  • Two tunnel length options (2"-10" or 2"-16") for a customizable fit.
  • Durable extruded aluminum framing for long-lasting performance.
  • Self-framing, self-supporting design simplifies installation process.
  • Energy-efficient door with a clear flap, weatherstripping, and adjustable magnets.
  • Suitable for various wall types, including concrete, stucco, and drywall.

Installation Instructions

Installation icon Difficulty High
Installation icon Steps 21
Installation icon Time Required 1 - 2 hours
Installation icon Sections 01
Installation icon Flags 09

Parts

  • Warranty
  • Hale Pet Door wall model (includes inner frame with attached tunnel and outer frame)
  • Olefin nylon carpet
  • King Starboard® or Lexan® Security Cover
  • Flashing
  • Raincap included but use is optional
  • 5/8" #6 Phillips Head Screws

Tools

  • Drop Cloths
  • Caulking
  • Circular saw with wood or masonry blade
  • Caulk gun
  • Drywall saw
  • Tin snips
  • Electric drill
  • 24" Level
  • Tape measure
  • Blue masking tape
  • Reciprocating saw
  • Circular saw with wood or masonry blade
  • 7/64" drill bit

Please read instructions & notes thoroughly before installation.

Step 1 Measure your Pet

exterior/interior view, dog using door
  • Before installation, be sure that you have the proper size pet door for your pet. If in doubt larger is better.
  • It may be harmful for your pet to use a pet door that is too small. A good general rule is to install the pet door so that the distance from the floor to the top of the passage opening is even or above the shoulder of your largest pet.
  • Remember that there will be a short tunnel for your pet to navigate. You don't want them to have to crawl through or hunch over as this can hurt an animal's hips.

Step 2 Mark Door Location

where to drill holes
  • Check the package you received to make sure that it contains all the necessary parts.
  • Find a suitable area for your wall model. Most wall models have a vertical lifting security cover (side loaded cover models are available as needed). Make sure the area has no obstructions to hinder the removal of this cover.
  • For installation in a framed wall, try to place the pet door between studs; a stud finder makes finding stud locations easy. Mark the stud locations and if possible, center the pet door between the studs. Look at the preferred location from both the inside and outside of the wall for signs that wiring, cable or plumbing may be inside the wall. Keep in mind upstairs bathrooms may have plumbing in the lower level walls.
  • Studs in an exterior wall should be 16" on center, giving you 14" of room between studs.
  • Cutting a power line leading to an outlet or light switch or hitting a plumbing pipe with power tools can result in severe injury or death. If you have any doubts about installation placement or about your skill level in tackling this project, please call us or contact a professional in your area.

Step 3 Prep Area Around Wall

prep area around wall
  • Lay down drop cloths on both sides of the wall where you will be installing your pet door to make for easier cleanup after installation.
  • You may also wish to tape the interior drop cloth to the baseboard with blue masking tape. This will help prevent any debris from falling into the crack between the drop cloth and the carpet.
  • Putting down drop cloths before you start makes cleanup easier.

Step 4 Draw Rough Cut

measure and mark hole carefully
  • Draw a pattern on the inside wall according to your pet door size with a pencil. Wall openings are listed below according to pet door size. For special size pet doors the opening may be determined by measuring the tunnel. Make sure your opening is square and level.
  • Pet Door Size Rough Opening Width x Height
    Small7 3/8" x 9 3/8"
    Small Medium8 1/2" x 11 1/2"
    Medium10 1/2" x 14 1/2"
    Tall Medium10 1/2" x 18"
    Large13" x 18"
    Tall Large13" x 21 5/8"
    Tall Large Plus13" x 25 5/8"
    Extra Tall Large13" x 29 5/8"
    Extra Large16" x 21 5/8"
    Extra Large Plus16" x 25 5/8"
    Giant17 5/8" x 29 5/8"

Step 5 Check For Obstructions

check for obstructions
  • Open a small hole somewhere near the center of the drawn pattern on the inside wall as shown below in the drawing or at the bottom of the area as shown in the picture. Shine a flashlight through the opening and look for obstructions within the wall. The small opening is much easier to patch should obstructions be found.
  • If nothing is seen or if the insulation is blocking your view, you may reach inside the wall and feel for obstructions that may not have been seen.

Step 6 Cut Interior Wall

cut interior wall
  • If the wall area is clear then you may proceed to cut the inside wall within the drawn pattern; a drywall saw is most generally used on the inside. Push the insulation up into the wall above and/or beside the rough opening.
  • You may wish to replace the cut out piece of sheetrock back into the rough opening temporarily and lean the pet door against it to hold it in place. This will help prevent dust being blown into the house when you cut the exterior wall.

Step 7 Cut Through to Exterior Wall

cut through to exterior wall
cut through to exterior wall
measure and mark outside wall carefully
  • Proceed with the wall cutout by drilling completely through the outer wall from the inside at each corner of the cutout pattern. A long drill bit may be required to do this. (A 12" long drill bit can usually be purchased for $4-$8 to help with this.) Be sure the drill is held straight so that the inner and outer holes are drilled in-line.
  • If you have exterior brick or stucco walls, be sure to use a masonry bit rather than the same bit you used on the interior wall.
  • On the outside wall, find the reference holes you drilled and draw your square on the wall. Again, measure carefully and make sure the exterior opening is both square and level and in line with the interior opening you previously cut.

Step 8 Drill Exterior Wall

Drill out two corners diagonal from each other
  • Drill out two corners diagonal from each other (top left and bottom right OR top right and bottom left). Depending on the construction of the wall you may want to use a 7/8" flat blade boring bit (for wood surfaces) or a 5/16" regular bit. If you use a 5/16" bit, drill three holes close together (shown below) then wiggle the bit until you have connected the three holes. This will allow you enough room to get a reciprocating saw blade into the holes.
  • You can also drill the holes on all four corners if desired, to make it easier to cut down and across with the reciprocating saw rather than sawing upwards.

Step 9 Cut Exterior Wall

use a reciprocating saw
use a reciprocating saw
hole in wall
  • After the holes are connected, use a reciprocating saw to cut out the rough opening along the marked lines.
  • If you do not have a reciprocating saw, you can use a key saw or circular saw to start the hole and a hand saw to cut out the entire rough opening. If you are cautious, a circular saw can be used on the outside wall. Use the proper blade for the circular saw depending on the type of outside material being cut.
  • There is no need, nor is it advisable, to frame the inside of the wall cutout. The Hale Pet Door Wall Model is completely self-framing.
  • After the opening is cut from the outside, remove the interior piece of sheetrock from the inside hole.

Step 10 Mark Tunnel Length

inside frame and tunnel
  • Place the inside frame with attached tunnel through the wall cutout. From the outside, reach through the opening and hold the inside frame tight against the wall. Mark the tunnel with a pencil along the outside wall on all sides as shown.
  • Hold pet door tightly against interior wall and mark with pencil from exterior to get correct tunnel depth.

Step 11 Trim Tunnel

remove tunnel
remove tunnel
trim tunnel
  • Remove the interior pet door frame and tunnel from the hole. Carefully cut the tunnel along the pencil mark with metal snips to make the tunnel the correct depth for your wall. Be cautious when cutting metal so you don't accidentally cut yourself on the removed piece. Discard the metal strip that you have cut off the tunnel.
  • Use tin snips to cut the tunnel to the correct depth.

Step 12 Caulk Flashing

where to place caulking
where to place caulking
caulk the flashing
  • The Flashing is a thin piece of aluminum with three flanges.
  • Caulk the flashing with a latex caulking by applying two large beads on the bottom approximately ½" from the rear and another generous bead on the bottom and sides approximately 1" from the front. Apply a bead on the outside of both vertical flanges at the front. The bottom pre-drilled holes of the outer frame should sit directly above the bottom front bead of caulking when it is installed.
  • You should be drilling through the bead of caulk when the door is installed.)

Step 13 Place the Flashing

insert the flashing
  • Place the flashing into the bottom of the wall opening. The flashing should have the two side flanges pointing upward and the outside flange downward and against the outside wall as shown

Step 14 Insert Frame

inside frame/tunnel set on flashing
  • Insert the inside frame and tunnel back into the opening. From the outside, pull the inside door frame tightly against the inside wall and push the flashing snug against the outside wall.

Step 15 Attach Raincap (Optional)

raincap diagram
raincap diagram
raincap on frame
  • The raincap attachment is a Hale exclusive design to aid in water containment and diversion. If your pet door is being installed in a protected area (i.e. indoors between two rooms, under a covered porch, etc.) you may omit this step.
  • The raincap is designed to keep water out of the pet door itself and is not required for installation. If you choose to use the raincap for your wall installation, attach it as shown in the graphic and picture to the left. It should simply hook onto the top of the outer frame.

Step 16 Drill Holes Into Tunnel Sides and Flashing

Drill holes into tuneel sides and flashing
  • Sleeve the outside frame into the tunnel. With both pet door frames firmly pulled against their respective walls, drill two more holes through the tunnel and bottom flashing using a 7/64" drill bit and the existing pre-drilled holes (in the outer frame) as guides. Insert supplied screws into the drilled holes.
  • Next, drill holes in the sides of the tunnel again using the pre-drill holes (in the outer frame) as a guide. The number of side screws varies with the size of pet door.

Step 17 Drill Holes Into Tunnel Bottom and Attach Flashing

drill holes into sides and bottom of tunnel and secure with screws
drill holes into sides and bottom of tunnel and secure with screws
you should be drilling through one of your caulk beads when attaching the tunnel to the flashing
  • Drill two holes through the bottom of the tunnel evenly spaced and approximately 2" to 2 ½" back from the inside of the outer frame using a 7/64" drill bit. Insert the 5/8" #6 screws provided and tighten to attach the flashing to the tunnel.

Step 18 Seal With Caulking

tape and calk around the door perimeter to seal the pet door
  • Use a caulking sealer between the outside frame and the outside wall at the top and both sides.
  • DO NOT CAULK AT THE BOTTOM OF THE OUTSIDE FRAME. This will restrict the drainage of moisture should any accumulate inside the pet door.
  • You may also caulk around the whole perimeter of the inner frame, if desired, although this is not required. You may wish to outline the door with blue masking tape before you caulk to make a cleaner caulk line and to make cleanup easier. If you do decide to use the tape, allow the caulk to dry for a few minutes before you remove the tape.

Step 19 Add Inner Carpet

measure and cut the carpet to the correct width for the tunnel
measure and cut the carpet to the correct width for the tunnel
adding
  • Measure the width of the tunnel between the door frames and mark this measurement on the back of the carpet. Trim the included carpet to the correct width to cover the distance between the door frames. You may wish to dry fit the carpet into the tunnel to verify the width before using adhesive.
  • The carpet length has been precut for each size of door so you should not have to trim the length. After making sure the carpet is cut correctly, install it into the tunnel using a common construction glue to keep the carpet in place.
  • DO NOT use silicone to attach the carpet as the odor will not dissipate as it is trapped between the flaps.
  • To make it easier to install the carpet in the tunnel when the adhesive has been applied, use a caulk gun to apply the adhesive directly to the sides and bottom of the tunnel. Roll the two ends of the carpet inwards and set into the bottom of the tunnel. Carefully unroll one side of the carpet and press firmly to the side of the tunnel and the adhesive. Press the carpet tightly into the bottom corner of the tunnel. Push the carpet against the bottom of the tunnel and work it into the other bottom corner. Finally, unroll the second side of the carpet and press it firmly against the other side of the tunnel.

Step 20 Install Security Cover

add locking cover
  • If you ordered a translucent gray Lexan® security cover for your pet door, peel the protective covering from the cover and set it aside for a couple of hours before installing it into the front frame. A drying period will prevent the inner flap from sticking to the newly uncovered Lexan®.
  • If you ordered any color of the King Starboard® security cover, there will be no protective covering over it but you still may wish to let your door set without the security cover in place for a few hours to avoid any sticking. The cover will slide easily into place in the built in frame and can be easily locked and unlocked with the positive action pin bolt lock.
  • Installing the standard top loading security cover. It can also be ordered side-loading.

Step 21 Clean-up Space

  • If desired, you can place the wall pieces you removed in the pet door box to keep them in good condition for possible future use. They can usually be used to patch the wall if you ever need to remove the pet door.
  • Remove the drop cloths and clean up the area. You may use any standard window cleaner to wipe down the flaps and remove any fingerprints or residue from the installation.

Warranty

LIFETIME FRAME WARRANTY / 10 - YEAR PARTS WARRANTY INCLUDING FLAPS

HALE PET DOOR™

LIFETIME FRAME WARRANTY
(10 YEAR PARTS WARRANTY - INCLUDING FLAPS)

Thank you for doing business with Hale Pet Door™.  We are sure you will receive years of excellent service with your purchase.  If the product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price.  Be sure to pack the product well as we can only give 50% credit for a damaged pet door.

Hale Pet Door guarantees and warrants, subject to the conditions and restrictions stated below, that the Hale Pet Door™ products and component parts thereof, purchased from Hale Pet Door shall be free from any defects in materials and workmanship.  The warranty period for all Hale Pet Door™ model pet doors is effective from the date of purchase and extends to the anniversary date marking the end of the tenth year.  We agree to exchange at our expense.

New and Improved Flaps with the Best Vinyl Imported from France, Made with the Custom Hale Pet Door Chemical Recipe

The Best Lifetime Frame Warranty - (No Questions Asked, Does Not Include Flaps, Parts, Shipping, or Labor)

  • 1st and 2nd year – 100% of all parts are covered 
  • 3rd and 4th year - 80% of all parts are covered 
  • 5th and 6th year – 60% of all parts are covered 
  • 7th and 8th year – 40% of all parts are covered 
  • 9th and 10th year – 20% of all parts are covered 

This warranty does not include shipping to Hale Pet Door or any field service labor.

A-Glass Breakage:  We use fully tempered glass of the greatest quality and strength available for each application in our window, panel and storm window replacement model pet doors.  It also meets or exceeds all safety glazing laws and codes in the United States.  Even tempered glass will break on occasion, but it is very rare.  When there is a breakage of glass, for whatever reason, within the FIRST YEAR, we will replace the unit for 50% of the current total price.  There is no warranty on glass after the first year.  This warranty excludes the glass in windows and doors through which our in-glass models are installed.  For glass breakage in those instances, you would need to contact the company who installed your window or people door.

 

Hale Pet Door will credit 50% towards the cost of a replacement Hale Pet Door that was damaged due to miscutting, mismeasuring or any other damage due to no fault of Hale Pet Door within 30 days of purchase. Hale Pet Door will not accept any responsibility beyond 50% if damage is due to no fault of Hale Pet Door. This document supersedes all previous warranty documents.



Customer Reviews

Hale Custom Tunnel Length Options for Wall Pet Doors (New Pet Doors Only)

2" - 16" Custom Tunnel Edit

Hale Custom Tunnel Length Options for Wall Pet Doors (New Pet Doors Only)

Installation Instructions

Installation icon Difficulty High
Installation icon Steps 21
Installation icon Time Required 1 - 2 hours
Installation icon Sections 01
Installation icon Flags 09

Parts

  • Warranty
  • Hale Pet Door wall model (includes inner frame with attached tunnel and outer frame)
  • Olefin nylon carpet
  • King Starboard® or Lexan® Security Cover
  • Flashing
  • Raincap included but use is optional
  • 5/8" #6 Phillips Head Screws

Tools

  • Drop Cloths
  • Caulking
  • Circular saw with wood or masonry blade
  • Caulk gun
  • Drywall saw
  • Tin snips
  • Electric drill
  • 24" Level
  • Tape measure
  • Blue masking tape
  • Reciprocating saw
  • Circular saw with wood or masonry blade
  • 7/64" drill bit

Please read instructions & notes thoroughly before installation.

Step 1 Measure your Pet

exterior/interior view, dog using door
  • Before installation, be sure that you have the proper size pet door for your pet. If in doubt larger is better.
  • It may be harmful for your pet to use a pet door that is too small. A good general rule is to install the pet door so that the distance from the floor to the top of the passage opening is even or above the shoulder of your largest pet.
  • Remember that there will be a short tunnel for your pet to navigate. You don't want them to have to crawl through or hunch over as this can hurt an animal's hips.

Step 2 Mark Door Location

where to drill holes
  • Check the package you received to make sure that it contains all the necessary parts.
  • Find a suitable area for your wall model. Most wall models have a vertical lifting security cover (side loaded cover models are available as needed). Make sure the area has no obstructions to hinder the removal of this cover.
  • For installation in a framed wall, try to place the pet door between studs; a stud finder makes finding stud locations easy. Mark the stud locations and if possible, center the pet door between the studs. Look at the preferred location from both the inside and outside of the wall for signs that wiring, cable or plumbing may be inside the wall. Keep in mind upstairs bathrooms may have plumbing in the lower level walls.
  • Studs in an exterior wall should be 16" on center, giving you 14" of room between studs.
  • Cutting a power line leading to an outlet or light switch or hitting a plumbing pipe with power tools can result in severe injury or death. If you have any doubts about installation placement or about your skill level in tackling this project, please call us or contact a professional in your area.

Step 3 Prep Area Around Wall

prep area around wall
  • Lay down drop cloths on both sides of the wall where you will be installing your pet door to make for easier cleanup after installation.
  • You may also wish to tape the interior drop cloth to the baseboard with blue masking tape. This will help prevent any debris from falling into the crack between the drop cloth and the carpet.
  • Putting down drop cloths before you start makes cleanup easier.

Step 4 Draw Rough Cut

measure and mark hole carefully
  • Draw a pattern on the inside wall according to your pet door size with a pencil. Wall openings are listed below according to pet door size. For special size pet doors the opening may be determined by measuring the tunnel. Make sure your opening is square and level.
  • Pet Door Size Rough Opening Width x Height
    Small7 3/8" x 9 3/8"
    Small Medium8 1/2" x 11 1/2"
    Medium10 1/2" x 14 1/2"
    Tall Medium10 1/2" x 18"
    Large13" x 18"
    Tall Large13" x 21 5/8"
    Tall Large Plus13" x 25 5/8"
    Extra Tall Large13" x 29 5/8"
    Extra Large16" x 21 5/8"
    Extra Large Plus16" x 25 5/8"
    Giant17 5/8" x 29 5/8"

Step 5 Check For Obstructions

check for obstructions
  • Open a small hole somewhere near the center of the drawn pattern on the inside wall as shown below in the drawing or at the bottom of the area as shown in the picture. Shine a flashlight through the opening and look for obstructions within the wall. The small opening is much easier to patch should obstructions be found.
  • If nothing is seen or if the insulation is blocking your view, you may reach inside the wall and feel for obstructions that may not have been seen.

Step 6 Cut Interior Wall

cut interior wall
  • If the wall area is clear then you may proceed to cut the inside wall within the drawn pattern; a drywall saw is most generally used on the inside. Push the insulation up into the wall above and/or beside the rough opening.
  • You may wish to replace the cut out piece of sheetrock back into the rough opening temporarily and lean the pet door against it to hold it in place. This will help prevent dust being blown into the house when you cut the exterior wall.

Step 7 Cut Through to Exterior Wall

cut through to exterior wall
cut through to exterior wall
measure and mark outside wall carefully
  • Proceed with the wall cutout by drilling completely through the outer wall from the inside at each corner of the cutout pattern. A long drill bit may be required to do this. (A 12" long drill bit can usually be purchased for $4-$8 to help with this.) Be sure the drill is held straight so that the inner and outer holes are drilled in-line.
  • If you have exterior brick or stucco walls, be sure to use a masonry bit rather than the same bit you used on the interior wall.
  • On the outside wall, find the reference holes you drilled and draw your square on the wall. Again, measure carefully and make sure the exterior opening is both square and level and in line with the interior opening you previously cut.

Step 8 Drill Exterior Wall

Drill out two corners diagonal from each other
  • Drill out two corners diagonal from each other (top left and bottom right OR top right and bottom left). Depending on the construction of the wall you may want to use a 7/8" flat blade boring bit (for wood surfaces) or a 5/16" regular bit. If you use a 5/16" bit, drill three holes close together (shown below) then wiggle the bit until you have connected the three holes. This will allow you enough room to get a reciprocating saw blade into the holes.
  • You can also drill the holes on all four corners if desired, to make it easier to cut down and across with the reciprocating saw rather than sawing upwards.

Step 9 Cut Exterior Wall

use a reciprocating saw
use a reciprocating saw
hole in wall
  • After the holes are connected, use a reciprocating saw to cut out the rough opening along the marked lines.
  • If you do not have a reciprocating saw, you can use a key saw or circular saw to start the hole and a hand saw to cut out the entire rough opening. If you are cautious, a circular saw can be used on the outside wall. Use the proper blade for the circular saw depending on the type of outside material being cut.
  • There is no need, nor is it advisable, to frame the inside of the wall cutout. The Hale Pet Door Wall Model is completely self-framing.
  • After the opening is cut from the outside, remove the interior piece of sheetrock from the inside hole.

Step 10 Mark Tunnel Length

inside frame and tunnel
  • Place the inside frame with attached tunnel through the wall cutout. From the outside, reach through the opening and hold the inside frame tight against the wall. Mark the tunnel with a pencil along the outside wall on all sides as shown.
  • Hold pet door tightly against interior wall and mark with pencil from exterior to get correct tunnel depth.

Step 11 Trim Tunnel

remove tunnel
remove tunnel
trim tunnel
  • Remove the interior pet door frame and tunnel from the hole. Carefully cut the tunnel along the pencil mark with metal snips to make the tunnel the correct depth for your wall. Be cautious when cutting metal so you don't accidentally cut yourself on the removed piece. Discard the metal strip that you have cut off the tunnel.
  • Use tin snips to cut the tunnel to the correct depth.

Step 12 Caulk Flashing

where to place caulking
where to place caulking
caulk the flashing
  • The Flashing is a thin piece of aluminum with three flanges.
  • Caulk the flashing with a latex caulking by applying two large beads on the bottom approximately ½" from the rear and another generous bead on the bottom and sides approximately 1" from the front. Apply a bead on the outside of both vertical flanges at the front. The bottom pre-drilled holes of the outer frame should sit directly above the bottom front bead of caulking when it is installed.
  • You should be drilling through the bead of caulk when the door is installed.)

Step 13 Place the Flashing

insert the flashing
  • Place the flashing into the bottom of the wall opening. The flashing should have the two side flanges pointing upward and the outside flange downward and against the outside wall as shown

Step 14 Insert Frame

inside frame/tunnel set on flashing
  • Insert the inside frame and tunnel back into the opening. From the outside, pull the inside door frame tightly against the inside wall and push the flashing snug against the outside wall.

Step 15 Attach Raincap (Optional)

raincap diagram
raincap diagram
raincap on frame
  • The raincap attachment is a Hale exclusive design to aid in water containment and diversion. If your pet door is being installed in a protected area (i.e. indoors between two rooms, under a covered porch, etc.) you may omit this step.
  • The raincap is designed to keep water out of the pet door itself and is not required for installation. If you choose to use the raincap for your wall installation, attach it as shown in the graphic and picture to the left. It should simply hook onto the top of the outer frame.

Step 16 Drill Holes Into Tunnel Sides and Flashing

Drill holes into tuneel sides and flashing
  • Sleeve the outside frame into the tunnel. With both pet door frames firmly pulled against their respective walls, drill two more holes through the tunnel and bottom flashing using a 7/64" drill bit and the existing pre-drilled holes (in the outer frame) as guides. Insert supplied screws into the drilled holes.
  • Next, drill holes in the sides of the tunnel again using the pre-drill holes (in the outer frame) as a guide. The number of side screws varies with the size of pet door.

Step 17 Drill Holes Into Tunnel Bottom and Attach Flashing

drill holes into sides and bottom of tunnel and secure with screws
drill holes into sides and bottom of tunnel and secure with screws
you should be drilling through one of your caulk beads when attaching the tunnel to the flashing
  • Drill two holes through the bottom of the tunnel evenly spaced and approximately 2" to 2 ½" back from the inside of the outer frame using a 7/64" drill bit. Insert the 5/8" #6 screws provided and tighten to attach the flashing to the tunnel.

Step 18 Seal With Caulking

tape and calk around the door perimeter to seal the pet door
  • Use a caulking sealer between the outside frame and the outside wall at the top and both sides.
  • DO NOT CAULK AT THE BOTTOM OF THE OUTSIDE FRAME. This will restrict the drainage of moisture should any accumulate inside the pet door.
  • You may also caulk around the whole perimeter of the inner frame, if desired, although this is not required. You may wish to outline the door with blue masking tape before you caulk to make a cleaner caulk line and to make cleanup easier. If you do decide to use the tape, allow the caulk to dry for a few minutes before you remove the tape.

Step 19 Add Inner Carpet

measure and cut the carpet to the correct width for the tunnel
measure and cut the carpet to the correct width for the tunnel
adding
  • Measure the width of the tunnel between the door frames and mark this measurement on the back of the carpet. Trim the included carpet to the correct width to cover the distance between the door frames. You may wish to dry fit the carpet into the tunnel to verify the width before using adhesive.
  • The carpet length has been precut for each size of door so you should not have to trim the length. After making sure the carpet is cut correctly, install it into the tunnel using a common construction glue to keep the carpet in place.
  • DO NOT use silicone to attach the carpet as the odor will not dissipate as it is trapped between the flaps.
  • To make it easier to install the carpet in the tunnel when the adhesive has been applied, use a caulk gun to apply the adhesive directly to the sides and bottom of the tunnel. Roll the two ends of the carpet inwards and set into the bottom of the tunnel. Carefully unroll one side of the carpet and press firmly to the side of the tunnel and the adhesive. Press the carpet tightly into the bottom corner of the tunnel. Push the carpet against the bottom of the tunnel and work it into the other bottom corner. Finally, unroll the second side of the carpet and press it firmly against the other side of the tunnel.

Step 20 Install Security Cover

add locking cover
  • If you ordered a translucent gray Lexan® security cover for your pet door, peel the protective covering from the cover and set it aside for a couple of hours before installing it into the front frame. A drying period will prevent the inner flap from sticking to the newly uncovered Lexan®.
  • If you ordered any color of the King Starboard® security cover, there will be no protective covering over it but you still may wish to let your door set without the security cover in place for a few hours to avoid any sticking. The cover will slide easily into place in the built in frame and can be easily locked and unlocked with the positive action pin bolt lock.
  • Installing the standard top loading security cover. It can also be ordered side-loading.

Step 21 Clean-up Space

  • If desired, you can place the wall pieces you removed in the pet door box to keep them in good condition for possible future use. They can usually be used to patch the wall if you ever need to remove the pet door.
  • Remove the drop cloths and clean up the area. You may use any standard window cleaner to wipe down the flaps and remove any fingerprints or residue from the installation.

Warranty

LIFETIME FRAME WARRANTY / 10 - YEAR PARTS WARRANTY INCLUDING FLAPS

HALE PET DOOR™

LIFETIME FRAME WARRANTY
(10 YEAR PARTS WARRANTY - INCLUDING FLAPS)

Thank you for doing business with Hale Pet Door™.  We are sure you will receive years of excellent service with your purchase.  If the product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price.  Be sure to pack the product well as we can only give 50% credit for a damaged pet door.

Hale Pet Door guarantees and warrants, subject to the conditions and restrictions stated below, that the Hale Pet Door™ products and component parts thereof, purchased from Hale Pet Door shall be free from any defects in materials and workmanship.  The warranty period for all Hale Pet Door™ model pet doors is effective from the date of purchase and extends to the anniversary date marking the end of the tenth year.  We agree to exchange at our expense.

New and Improved Flaps with the Best Vinyl Imported from France, Made with the Custom Hale Pet Door Chemical Recipe

The Best Lifetime Frame Warranty - (No Questions Asked, Does Not Include Flaps, Parts, Shipping, or Labor)

  • 1st and 2nd year – 100% of all parts are covered 
  • 3rd and 4th year - 80% of all parts are covered 
  • 5th and 6th year – 60% of all parts are covered 
  • 7th and 8th year – 40% of all parts are covered 
  • 9th and 10th year – 20% of all parts are covered 

This warranty does not include shipping to Hale Pet Door or any field service labor.

A-Glass Breakage:  We use fully tempered glass of the greatest quality and strength available for each application in our window, panel and storm window replacement model pet doors.  It also meets or exceeds all safety glazing laws and codes in the United States.  Even tempered glass will break on occasion, but it is very rare.  When there is a breakage of glass, for whatever reason, within the FIRST YEAR, we will replace the unit for 50% of the current total price.  There is no warranty on glass after the first year.  This warranty excludes the glass in windows and doors through which our in-glass models are installed.  For glass breakage in those instances, you would need to contact the company who installed your window or people door.

 

Hale Pet Door will credit 50% towards the cost of a replacement Hale Pet Door that was damaged due to miscutting, mismeasuring or any other damage due to no fault of Hale Pet Door within 30 days of purchase. Hale Pet Door will not accept any responsibility beyond 50% if damage is due to no fault of Hale Pet Door. This document supersedes all previous warranty documents.