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PetSafe Extreme Weather Aluminum Pet Door

PetSafe Extreme Weather Aluminum Pet Door

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$149.99
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$149.99
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  • Triple-flap design for maximum energy efficiency and weather protection
  • Durable aluminum frame fits doors 1-1/2" to 2" thick
  • Suitable for cats and dogs of all sizes
  • Magnetic seal keeps flaps securely closed in windy conditions
  • Insulating interior foam flap maintains comfortable indoor temperature

Product Details


The PetSafe Extreme Weather Aluminum Pet Door provides the perfect balance between energy efficiency and convenience for both you and your furry friends. Its innovative triple-flap design ensures maximum insulation against harsh weather conditions, keeping your home comfortable all year round. The durable aluminum frame is built to last and can be easily installed in most exterior wood, paneled, PVC, and metal doors that are 1-1/2" to 2" thick.

This extreme weather pet door is a favorite among pet owners due to its versatility, accommodating cats and dogs of all sizes. The magnetic seal along the bottom of the two outer flaps ensures the door remains securely closed in windy conditions, while the insulating interior foam flap offers additional protection against the elements. No more worrying about winter drafts or sweltering summer heat!

The PetSafe Extreme Weather Aluminum Pet Door offers a great value for those looking to balance energy efficiency and affordability. Its sturdy construction and clever three-part flap design have received praise from happy pet owners who appreciate the reduced drafts and energy savings. Installation is easy, and the snap-on locking cover provides peace of mind, knowing that your pets will remain safe inside when needed.

Experience the freedom and convenience of the PetSafe Extreme Weather Aluminum Pet Door for yourself and your pets. Enjoy year-round comfort and energy savings, while providing your furry family members with the independence they crave. Invest in a pet door that stands up to the elements and gives your pets the freedom they deserve.  

Features:

  • Three-flap system blocks 3 times more energy than standard pet doors
  • Premium, reinforced aluminum frame and corners for lasting durability
  • Center insulation flap effectively combats hot and cold climates
  • Compatible with standard-size paneled, wood, metal, and PVC doors
  • Snap-on locking cover for added security and control of pet access

Benefits:

  • Summer and winter-proof flaps
  • Great for cats and dogs
  • Reduces your energy bill
  • Keeps out bugs

Size Chart

Flap Dimensions:

8 1/4"w x 12 1/4"h

The entry way your dog goes through.

Outside Frame Dimensions

10 7/8"w x 15 5/8"h

The outer edge of the pet door.
flap dimensions
frame dimensions
 rough cut out dimension

Rough Cut Out:

9 1/16"w x 13 3/4"h

The size of the hole needed to fit your pet door into your door.

Flap Dimensions:

10 1/4"w x 16 1/4"h

The entry way your dog goes through.

Outside Frame Dimensions

12 3/4"w x 19 5/8"h

The outer edge of the pet door.
flap dimensions
frame dimensions
rough cutout dimensions

Rough Cut Out:

11 1/16"w x 17 7/8"h

The size of the hole needed to fit your pet door into your door.

Flap Dimensions:

13 3/4"w x 23 3/4"h

The entry way your dog goes through.

Outside Frame Dimensions

16 1/4"w x 27 1/8"h

The outer edge of the pet door.
flap dimensions
frame dimensions
rough cutout dimensions

Rough Cut Out:

14 3/8"w x 25 2/4"h

The size of the hole needed to fit your pet door into your door.
Flap SizeFlap DimensionRough Cut OutOutside Frame DimensionsRecommended Pet Height
Medium8 ¼" x 12 ¼"9 1/16" x 13 ¾"10 7/8" x 15 5/8"6" - 17"
Large10 ¼" x 16 ¼"11 1/16" x 17 7/8"12 ¾" x 19 5/8"6" - 24"
Extra Large13 ¾" x 23 ¾"14 3/8" x 25 ¼"16 ¼" x 27 1/8"6" - 27"

Find The Best Pet Door Size For My Pet

A

Pet Height: inches

B

Pet Width: inches

Please fill the above fields.

Additional Information

Frame Material

Aluminum

Flap Material

Vinyl

Ability to Lock Flap

Separate Locking Cover-Loads from Front

Can Be Installed In

Aluminum Door, Hollow Core Door, Metal Door, Solid Core Door, Steel Door

Wind Resistance

Average

Self Framing

Yes

Installation Instructions

Installation icon Difficulty High
Installation icon Steps 05
Installation icon Time Required 2-3 hours
Installation icon Sections 01
Installation icon Flags 03

Parts

  • Interior Frame
  • Exterior Frame
  • Cutout Template
  • Screw Sleeves (Medium 4 pcs., Large 4 pcs., XL 6 pcs.)
  • Nylon Screws (Medium 4 pcs., Large 4 pcs., XL 6 pcs.)
  • Metal Screws (Medium 4 pcs., Large 4 pcs., XL 6 pcs.)

Tools

  • Tape measure
  • Level
  • Pencil
  • Hammer and slotted screwdriver (if removing door from hinges to install pet door)
  • Scissors
  • Masking or painter’s tape
  • Drill
  • 1/2-in (12-mm) drill bit
  • 1/4-in (7-mm) drill bit
  • Jigsaw (or keyhole saw) with appropriate blade for the material you will be cutting
  • Phillips screwdriver
  • Wire cutters
  • Caulk
  • Safety glasses

If the mounting surface (door, wall, etc.) is not level, the pet door must still be installed level to swing properly.

When applying the cutting template, there should be a minimum of 3 inches (8 centimetres) between the bottom and sides of the door and the outer edge of the template to maintain the structural integrity of the door.

Use a manual screwdriver to tighten screws. Do not overtighten. Overtightening can strip the screws or warp the pet door frame.

Step 1 Mark the Pet Door Location

  • Measure and mark your pet’s shoulder height on the inside of the door where you will install the pet door (A).
  • Using a level, draw a vertical line where you want the center/centre of the pet door to be located (B).
  • The pet door must be level to swing properly.

Step 2 Prepare the Door

  • If possible, remove the door from its hinges (C) and place it on a raised level surface, such as two saw horses (D). The interior side of the door should face up. Make sure there is nothing underneath the door where you will cut the opening for the pet door.
  • If necessary, you can install the pet door without removing the door from its hinges.
  • Cut out the correct size cutting template for your pet door. Tape the cutting template to the interior side of the door, matching the shoulder and center/centre lines on the template with the shoulder and center/centre lines you drew previously (E).
  • Make sure there is a minimum of 3 inches (8 centimetres) between the outer edge of the cutting template and the bottom and sides of the door to maintain the structural integrity of the door.
  • Trace the outside edge of the cutting template, making sure to connect the corners. Remove the cutting template and any excess tape from the door.

Step 3 Cut the Pet Door Opening

  • When drilling holes and cutting the opening for the pet door, wear safety glasses and make sure to hold the drill and jigsaw with both hands and at a 90-degree angle to the door.
  • Drill 1/2-inch (12-millimetre) holes just inside the corners of the drawn template (F). These will be the pilot holes for the saw blade.
  • Cut between the holes you just drilled, along the drawn template lines (G).

Step 4 Drill Holes for the Frame

  • Place the interior frame (the frame with one flap) in the opening and mark the screw holes (four holes for the medium and large pet doors, six holes for the x-large pet door) (H).
  • Remove the frame and drill 1/4-inch (7-millimetre) holes in the marked locations (I).

Step 5 Install the Pet Door

  • Place the interior frame (the frame with one flap) in the opening on the interior side of the door (J).
  • Place the exterior frame (the frame with two flaps) in the opening on the exterior side of the door.
  • Insert screws through the holes in the interior and exterior frames and match screw sleeves to the end of each screw
  • The pet door comes with both metal and nylon screws; use whichever you prefer. The nylon screws are flexible and can be easily trimmed for a perfect fit with any door thickness.
  • Tighten the screws until the frames come together and the screw sleeves are flush with the exterior frame.
  • Use a manual screwdriver to tighten screws. Do not overtighten. Overtightening can strip the screws or warp the pet door frame.
  • If using nylon screws, cut off the excess screw length with wire cutters and remove any rough edges with a metal file.
  • For best weather resistance, caulk around the exterior frame and inside the threshold where the frames meet. If you removed your door from its hinges, rehang it now.

Videos

PetSafe Extreme Weather Aluminum Pet Door

FAQ

What is the frame made of?

The frame is made of durable aluminum.

What is the middle flap made of?

It is insulated foam with a vinyl covering.

What replacement flaps are compatible with the outside vinyl flaps?

The PetSafe "Freedom" Flaps are the only flaps compatible with the outer vinyl flaps on the PetSafe extreme weather pet door.

Where can I find the center replacement flap?

To replace the center insulation flap, please contact the manufacturer, PetSafe.

Oh no! I over-tightened the screws and cracked the plastic bar. Where can I get a replacement?

To get a replacement, please contact the manufacturer, PetSafe.

Where does this door stand in terms of insulation?

Compared to any of the other PetSafe single flap doors, this door is 3x more energy efficient. However, it is still not ideal for areas with incredibly harsh conditions and winds. It is the perfect balance between functional and affordable.

How much does shipping cost?

Shipping is calculated at checkout.

Warranty

Warranty Information:

Radio Systems Corporation is the industry leader in Consumer Pet Electronics; products are marketed under the PetSafe, Innotek, Invisible Fence, Guardian, Staywell, and SportDOG brands. Radio Systems Corporation and its authorized resellers (who display the appropriate sanctioned logos) only sell new products in original packaging. Product represented as used, refurbished, or “as-is”, or not in the original packaging will not be covered by our warranty, or any consumer support.

We are committed to consumer satisfaction. To that end Radio Systems Corp. cautions consumers from purchasing any product other than product in its original packaging or specially marked refurbished packaging.

Proof of Purchase must be provided to our customer care center before a warranty claim can be honored. For your convenience, you may register your product and provide proof of purchase immediately after your purchase. Thereafter, proof of purchase will not be required to fulfill a warranty claim. Products may be registered at www.petsafe.net/register-product. Proof of purchase is accepted via e-mail (receipt@petsafe.net), fax, or traditional mail. Proof of purchase is defined as the sales receipt or copy of the sales receipt.

Fax: 800-332-7942

Mail: Attn: Customer Care Center/POP Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932

One Year Non-Transferable Limited Warranty:

What is Covered

Radio Systems Corporation, owner of the PetSafe Brand, (hereinafter referred to as “PetSafe”) warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that its PetSafe product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the product or a gift recipient of a new product that is unopened and in its original packaging. When serviced by PetSafe Customer Service, PetSafe covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the product, with new or refurbished items at PetSafe’s sole discretion. The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the PetSafe product or transfers the property on which the PetSafe product is installed. In the event of defect, these are your exclusive remedies.

Proper Product Use

This product is designed only for use with domesticated animals; do not use this product for any other purpose. However, the specific temperament of your animal may not work with this product. We recommend that you do not use this product if your animal is aggressive. If you are unsure whether this product is appropriate for your animal, please consult with your veterinarian or a certified trainer before you use this product. Please see the instruction manual for additional important information.

What is Not Covered

This non-transferrable limited warranty does not provide protection against, and PetSafe will have no liability under this non-transferrable limited warranty for any damage to or defects in the products caused by any animal, loss of product(s), failure, defect or damage caused by events and situations beyond normal residential exposure conditions, including, but not limited to: commercial use, misuse, abuse, neglect, improper installation or installation not in accordance with PetSafe’s instructions, use of non-PetSafe accessories, impacts of foreign objects, acts of God, abnormal or improper use, improper storage, attempted repair or service by anyone other than PetSafe Customer Service, accident, alteration, defects in or failure of the surface the PetSafe product is installed in or upon, discoloration or other damage caused by pollution, sunlight, other environmental conditions, mold, dirt, mildew, or exposure to harmful chemicals and any other cause not involving manufacturing defects in the PetSafe product. Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses whatsoever in connection with the removal, repair, or installation of either the original or replacement component(s) relative to in-ground fence installation, kennel installation, pet door installation, and other permanent, semi-permanent, or fixture type installations on the retail consumer purchaser’s property.

Registering the Product

Within thirty (30) days of purchase, please go to www.petsafe.net/register-product to register your purchase. A sales receipt shall be required to obtain warranty coverage. Please keep this information in a safe place.

Making a Warranty Claim

To obtain warranty service, call the PetSafe Customer Care center. In the United States or Canada, 1-800-732-2677; in Australia, 1800 786 608; in New Zealand, 0800 543 054.

Pursuant to this non-transferrable limited warranty, PetSafe will replace the part with a new or refurbished part. This non-transferrable limited warranty will then apply to either the new or refurbished part for the remainder of the original non-transferrable limited warranty period.

Disclaimers

Replacement as provided under this non-transferrable limited warranty is the exclusive remedy of the consumer. Neither labor to remove the part nor labor to install the refurbished or replaced part is covered.

This non-transferrable limited warranty is in lieu of all other express warranties. PetSafe expressly disclaims and excludes all other warranties, express or implied, including without limitation, the warranties of merchantability and fitness for a particular purpose. PetSafe also disclaims and excludes all liability for incidental, consequential, punitive, direct, indirect, special, or any other damages arising out of or connected with the purchase, use, or misuse of this product or for the breach of any express or implied warranties or breach of contract or otherwise. Purchaser assumes all risks and liabilities from the use or misuse of this product. PetSafe does not authorize any other person or agent to make any other express or implied warranties.

Furthermore, PetSafe will not be liable for any loss, damage, or injury resulting from delay in delivery of replacement parts or for any failure by PetSafe to perform covered repair work due to circumstances beyond PetSafe’s control.

Governing Law

This non-transferrable limited warranty shall be governed by the law of the State of Tennessee, U.S.A., and by the laws of the United States of America, excluding their conflicts of laws principles. Furthermore, the United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this non-transferrable limited warranty. Jurisdiction and venue shall be exclusive to the courts of Knox County, Tennessee. These warranties give you specific legal rights, and you may also have other rights that vary from state to state or country to country. Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Making a Warranty Claim:

If you need assistance or to make a warranty claim, please contact our Customer Care Center for help in troubleshooting and, if necessary, to arrange a warranty repair for your product.



Customer Reviews

PetSafe Extreme Weather Aluminum Pet Door

Medium Edit

petsafe extreme weather aluminum pet door

Size Chart

Flap Dimensions:

8 1/4"w x 12 1/4"h

The entry way your dog goes through.

Outside Frame Dimensions

10 7/8"w x 15 5/8"h

The outer edge of the pet door.
flap dimensions
frame dimensions
 rough cut out dimension

Rough Cut Out:

9 1/16"w x 13 3/4"h

The size of the hole needed to fit your pet door into your door.

Flap Dimensions:

10 1/4"w x 16 1/4"h

The entry way your dog goes through.

Outside Frame Dimensions

12 3/4"w x 19 5/8"h

The outer edge of the pet door.
flap dimensions
frame dimensions
rough cutout dimensions

Rough Cut Out:

11 1/16"w x 17 7/8"h

The size of the hole needed to fit your pet door into your door.

Flap Dimensions:

13 3/4"w x 23 3/4"h

The entry way your dog goes through.

Outside Frame Dimensions

16 1/4"w x 27 1/8"h

The outer edge of the pet door.
flap dimensions
frame dimensions
rough cutout dimensions

Rough Cut Out:

14 3/8"w x 25 2/4"h

The size of the hole needed to fit your pet door into your door.
Flap SizeFlap DimensionRough Cut OutOutside Frame DimensionsRecommended Pet Height
Medium8 ¼" x 12 ¼"9 1/16" x 13 ¾"10 7/8" x 15 5/8"6" - 17"
Large10 ¼" x 16 ¼"11 1/16" x 17 7/8"12 ¾" x 19 5/8"6" - 24"
Extra Large13 ¾" x 23 ¾"14 3/8" x 25 ¼"16 ¼" x 27 1/8"6" - 27"

Find The Best Pet Door Size For My Pet

A

Pet Height: inches

B

Pet Width: inches

Please fill the above fields.

Frame Material

Aluminum

Flap Material

Vinyl

Ability to Lock Flap

Separate Locking Cover-Loads from Front

Can Be Installed In

Aluminum Door, Hollow Core Door, Metal Door, Solid Core Door, Steel Door

Wind Resistance

Average

Self Framing

Yes

Installation Instructions

Installation icon Difficulty High
Installation icon Steps 05
Installation icon Time Required 2-3 hours
Installation icon Sections 01
Installation icon Flags 03

Parts

  • Interior Frame
  • Exterior Frame
  • Cutout Template
  • Screw Sleeves (Medium 4 pcs., Large 4 pcs., XL 6 pcs.)
  • Nylon Screws (Medium 4 pcs., Large 4 pcs., XL 6 pcs.)
  • Metal Screws (Medium 4 pcs., Large 4 pcs., XL 6 pcs.)

Tools

  • Tape measure
  • Level
  • Pencil
  • Hammer and slotted screwdriver (if removing door from hinges to install pet door)
  • Scissors
  • Masking or painter’s tape
  • Drill
  • 1/2-in (12-mm) drill bit
  • 1/4-in (7-mm) drill bit
  • Jigsaw (or keyhole saw) with appropriate blade for the material you will be cutting
  • Phillips screwdriver
  • Wire cutters
  • Caulk
  • Safety glasses

If the mounting surface (door, wall, etc.) is not level, the pet door must still be installed level to swing properly.

When applying the cutting template, there should be a minimum of 3 inches (8 centimetres) between the bottom and sides of the door and the outer edge of the template to maintain the structural integrity of the door.

Use a manual screwdriver to tighten screws. Do not overtighten. Overtightening can strip the screws or warp the pet door frame.

Step 1 Mark the Pet Door Location

  • Measure and mark your pet’s shoulder height on the inside of the door where you will install the pet door (A).
  • Using a level, draw a vertical line where you want the center/centre of the pet door to be located (B).
  • The pet door must be level to swing properly.

Step 2 Prepare the Door

  • If possible, remove the door from its hinges (C) and place it on a raised level surface, such as two saw horses (D). The interior side of the door should face up. Make sure there is nothing underneath the door where you will cut the opening for the pet door.
  • If necessary, you can install the pet door without removing the door from its hinges.
  • Cut out the correct size cutting template for your pet door. Tape the cutting template to the interior side of the door, matching the shoulder and center/centre lines on the template with the shoulder and center/centre lines you drew previously (E).
  • Make sure there is a minimum of 3 inches (8 centimetres) between the outer edge of the cutting template and the bottom and sides of the door to maintain the structural integrity of the door.
  • Trace the outside edge of the cutting template, making sure to connect the corners. Remove the cutting template and any excess tape from the door.

Step 3 Cut the Pet Door Opening

  • When drilling holes and cutting the opening for the pet door, wear safety glasses and make sure to hold the drill and jigsaw with both hands and at a 90-degree angle to the door.
  • Drill 1/2-inch (12-millimetre) holes just inside the corners of the drawn template (F). These will be the pilot holes for the saw blade.
  • Cut between the holes you just drilled, along the drawn template lines (G).

Step 4 Drill Holes for the Frame

  • Place the interior frame (the frame with one flap) in the opening and mark the screw holes (four holes for the medium and large pet doors, six holes for the x-large pet door) (H).
  • Remove the frame and drill 1/4-inch (7-millimetre) holes in the marked locations (I).

Step 5 Install the Pet Door

  • Place the interior frame (the frame with one flap) in the opening on the interior side of the door (J).
  • Place the exterior frame (the frame with two flaps) in the opening on the exterior side of the door.
  • Insert screws through the holes in the interior and exterior frames and match screw sleeves to the end of each screw
  • The pet door comes with both metal and nylon screws; use whichever you prefer. The nylon screws are flexible and can be easily trimmed for a perfect fit with any door thickness.
  • Tighten the screws until the frames come together and the screw sleeves are flush with the exterior frame.
  • Use a manual screwdriver to tighten screws. Do not overtighten. Overtightening can strip the screws or warp the pet door frame.
  • If using nylon screws, cut off the excess screw length with wire cutters and remove any rough edges with a metal file.
  • For best weather resistance, caulk around the exterior frame and inside the threshold where the frames meet. If you removed your door from its hinges, rehang it now.

Videos

PetSafe Extreme Weather Aluminum Pet Door

FAQ

What is the frame made of?

The frame is made of durable aluminum.

What is the middle flap made of?

It is insulated foam with a vinyl covering.

What replacement flaps are compatible with the outside vinyl flaps?

The PetSafe "Freedom" Flaps are the only flaps compatible with the outer vinyl flaps on the PetSafe extreme weather pet door.

Where can I find the center replacement flap?

To replace the center insulation flap, please contact the manufacturer, PetSafe.

Oh no! I over-tightened the screws and cracked the plastic bar. Where can I get a replacement?

To get a replacement, please contact the manufacturer, PetSafe.

Where does this door stand in terms of insulation?

Compared to any of the other PetSafe single flap doors, this door is 3x more energy efficient. However, it is still not ideal for areas with incredibly harsh conditions and winds. It is the perfect balance between functional and affordable.

How much does shipping cost?

Shipping is calculated at checkout.

Warranty

Warranty Information:

Radio Systems Corporation is the industry leader in Consumer Pet Electronics; products are marketed under the PetSafe, Innotek, Invisible Fence, Guardian, Staywell, and SportDOG brands. Radio Systems Corporation and its authorized resellers (who display the appropriate sanctioned logos) only sell new products in original packaging. Product represented as used, refurbished, or “as-is”, or not in the original packaging will not be covered by our warranty, or any consumer support.

We are committed to consumer satisfaction. To that end Radio Systems Corp. cautions consumers from purchasing any product other than product in its original packaging or specially marked refurbished packaging.

Proof of Purchase must be provided to our customer care center before a warranty claim can be honored. For your convenience, you may register your product and provide proof of purchase immediately after your purchase. Thereafter, proof of purchase will not be required to fulfill a warranty claim. Products may be registered at www.petsafe.net/register-product. Proof of purchase is accepted via e-mail (receipt@petsafe.net), fax, or traditional mail. Proof of purchase is defined as the sales receipt or copy of the sales receipt.

Fax: 800-332-7942

Mail: Attn: Customer Care Center/POP Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932

One Year Non-Transferable Limited Warranty:

What is Covered

Radio Systems Corporation, owner of the PetSafe Brand, (hereinafter referred to as “PetSafe”) warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that its PetSafe product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the product or a gift recipient of a new product that is unopened and in its original packaging. When serviced by PetSafe Customer Service, PetSafe covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the product, with new or refurbished items at PetSafe’s sole discretion. The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the PetSafe product or transfers the property on which the PetSafe product is installed. In the event of defect, these are your exclusive remedies.

Proper Product Use

This product is designed only for use with domesticated animals; do not use this product for any other purpose. However, the specific temperament of your animal may not work with this product. We recommend that you do not use this product if your animal is aggressive. If you are unsure whether this product is appropriate for your animal, please consult with your veterinarian or a certified trainer before you use this product. Please see the instruction manual for additional important information.

What is Not Covered

This non-transferrable limited warranty does not provide protection against, and PetSafe will have no liability under this non-transferrable limited warranty for any damage to or defects in the products caused by any animal, loss of product(s), failure, defect or damage caused by events and situations beyond normal residential exposure conditions, including, but not limited to: commercial use, misuse, abuse, neglect, improper installation or installation not in accordance with PetSafe’s instructions, use of non-PetSafe accessories, impacts of foreign objects, acts of God, abnormal or improper use, improper storage, attempted repair or service by anyone other than PetSafe Customer Service, accident, alteration, defects in or failure of the surface the PetSafe product is installed in or upon, discoloration or other damage caused by pollution, sunlight, other environmental conditions, mold, dirt, mildew, or exposure to harmful chemicals and any other cause not involving manufacturing defects in the PetSafe product. Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses whatsoever in connection with the removal, repair, or installation of either the original or replacement component(s) relative to in-ground fence installation, kennel installation, pet door installation, and other permanent, semi-permanent, or fixture type installations on the retail consumer purchaser’s property.

Registering the Product

Within thirty (30) days of purchase, please go to www.petsafe.net/register-product to register your purchase. A sales receipt shall be required to obtain warranty coverage. Please keep this information in a safe place.

Making a Warranty Claim

To obtain warranty service, call the PetSafe Customer Care center. In the United States or Canada, 1-800-732-2677; in Australia, 1800 786 608; in New Zealand, 0800 543 054.

Pursuant to this non-transferrable limited warranty, PetSafe will replace the part with a new or refurbished part. This non-transferrable limited warranty will then apply to either the new or refurbished part for the remainder of the original non-transferrable limited warranty period.

Disclaimers

Replacement as provided under this non-transferrable limited warranty is the exclusive remedy of the consumer. Neither labor to remove the part nor labor to install the refurbished or replaced part is covered.

This non-transferrable limited warranty is in lieu of all other express warranties. PetSafe expressly disclaims and excludes all other warranties, express or implied, including without limitation, the warranties of merchantability and fitness for a particular purpose. PetSafe also disclaims and excludes all liability for incidental, consequential, punitive, direct, indirect, special, or any other damages arising out of or connected with the purchase, use, or misuse of this product or for the breach of any express or implied warranties or breach of contract or otherwise. Purchaser assumes all risks and liabilities from the use or misuse of this product. PetSafe does not authorize any other person or agent to make any other express or implied warranties.

Furthermore, PetSafe will not be liable for any loss, damage, or injury resulting from delay in delivery of replacement parts or for any failure by PetSafe to perform covered repair work due to circumstances beyond PetSafe’s control.

Governing Law

This non-transferrable limited warranty shall be governed by the law of the State of Tennessee, U.S.A., and by the laws of the United States of America, excluding their conflicts of laws principles. Furthermore, the United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this non-transferrable limited warranty. Jurisdiction and venue shall be exclusive to the courts of Knox County, Tennessee. These warranties give you specific legal rights, and you may also have other rights that vary from state to state or country to country. Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Making a Warranty Claim:

If you need assistance or to make a warranty claim, please contact our Customer Care Center for help in troubleshooting and, if necessary, to arrange a warranty repair for your product.