Hale Custom Dimension Pet Doors for Doors

SKU# 06HSDoor

Usually, when you purchase a pet door, you cut a hole in a door to fit the pet door. Sometimes, it's just the reverse: you already have a hole and you need a pet door made to fit the hole. We can help with a Hale Pet Door in Custom Dimension Size; Available for both doors and, in the Pet Door for Walls Section,  walls to 16" thick.

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Stock No: 06HSDoor
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Availability: In stock

Price From: $169.99
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Price From: $169.99
Hale Pet Door Custom Dimension  Installation Example

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Square Inch Range (width x height)Stock No
After you make the basic pet door choices--flap size, single vs double flap and frame color--you will have 
an opportunity to make other product selections. These include:
  • Locking Cover Color Choice
  • Locking Cover Load Direction (to accommodate obstructions)
  • Separate Inside Frame Color Choice

Hale Pet Doors Built toYour Custom Dimension

Usually, when you purchase a pet door, you cut a hole in a door to fit the pet door. Sometimes, it's just the reverse: you already have a hole and you need a pet door made to fit the hole. We can help.

Most often this situation comes up with French doors. You want to remove a pane of glass and install a pet door in its place. Here are the things to consider:

  • First, be sure these really are separate panes of glass. Some French doors are a large sheet of glass with wood facing to look like separate panes. That is a very different situation and one to be avoided if possible.
  • Check that the resulting pet door will be large enough for your pet! You'll lose about two inches (actually, you lose 2 1/16" in width and 1 3/8" in height) in both dimensions. So, for example, if you measure that the opening available to you after removing the pane of glass is 8"w x 10"h, you end up with a flap dimension of about 6"w x 8"h. If necessary, you may need to remove more than one pane of glass.You can cut down into the wood cross piece to make the flap lower if necessary. Remember to actually measure your pet! Be sure you don't compromise the strength of the door, however. See below for more about measurements.
  • After you measure the opening horizontally and vertically, multiply the two numbers together to get total square inches. So, if you've measured 10"x12" the result would be 120 square inches. Using this number you can see the range that you need to choose. The minimum rough cut dimension is 7"x7". 
  • Please note that the square inch ranges are only used for pricing purposes. The pet door is built to your exact dimensions; it is not adjustable. Please be sure that the height dimension and the width dimension, when multiplied, result in a number of square inches in the range that you specified.
  • In addition to your dimensions, the factory wants to know if your installation is for a French door or not. So, when you enter your dimensions, please note that as well. For example you might type: "10"w x 12"h for French door". 
  • Standard door thickness range  is from 1 9/32” to 2”.  A dimension larger than 2” would normally be considered a wall unit.  Can be factory modified to collapse to as small as ¾” gap (call customer service if you need this change 800-826-2871).
  • Do not add 'a little extra' for safety. The factory already does this. We've never had a properly-specified custom dimension door not fit. 
  • Normally the locking cover slides straight down from the top and is secured by a steel dead-bolt. If there is an obstruction above, you can add a 'side-load option' at no extra charge.
  • All Hale pet doors come standard with "polar" flaps--a vinyl that is more flexible in cold weather than "regular" vinyl. Replacement flaps may be ordered here Hale Pet Door Replacement Flaps. Very flexible 'training' flaps may be ordered for pets who are initially resistant to pushing through the regular flaps.

If you have a rough cut out dimension, but want to know the finished tip to tip (total outside frame dimension) here is how that is calculated:

Rough Cut Out Dimension Width + 1-1/4” = the Tip to Tip Measurement Width
Rough Cut Out Dimension Height + 1-1/4” = the Tip to Tip Measurement Height

If you need a certain size flap dimension for your pets here is how to calculate what the rough cut out would need to be:

Flap Width + 2-1/16” = the Rough Cut Out Width
Flap Height + 1-3/8” =  the Rough Cut Out Height 

Return Policy Because these pet doors are built custom to your specification, returns will be allowed a 50% credit toward the purchase of a different Hale Pet Door. The Patio Pacific normal return policy applies in respect to time limits only.

Customer Reviews

  • Beyond Satisfied
    How do you rate this product?

    I was worried when I ordered this for my cat that it wouldn't fit the way I had hoped and it would be a waste since it was a custom made, non-refundable item. I decided to try anyway because I could not find a better option for my french doors. I followed the instructions online and gave the dimensions of the opening and when I received the door, it fit perfectly. I am so happy that I ordered this. The hardest part of this project was breaking the glass to install, but I think it would have helped if I googled the best way to do this. Either way, I had no problem with installation and am very happy.
    Kitty is happy too that he doesn't have to wait for us to let him inside and outside.

  • Awesome for X-Lrg Dogs Too
    How do you rate this product?

    We have 2 Great Danes, ages 7 & 6. Wasn't sure this custom dog door would work for my girls because they have never seen one their size before. It only took me 3 training sessions of about 10 minutes for each. No snacks, just pure encouragement & praise. Started off by holding flap up, then each time they passed through I would allow the flap to touch their backs more & more till they were doing it on their own. Proud momma & very satisfied customer!!!!

  • excellent
    How do you rate this product?

    I have a 10 pane glass panel door and I was at a loss as to what to do for a dog door. I found your website and took a chance and ordered a door from you. It arrived quickly and I had my friend install it for me. It is awesome!!! It is a custom fit and does not detract from the beauty of the door whatsoever. I could not be happier! The only feedback I got from the person who installed it is that he was glad he had a 90 degree drill (whatever that is), but apparently you need one for the installation. It has been in for about 3-4 months now and still looks new.
    I could not be happier!

  • Great job
    How do you rate this product?

    I was worried that the custom size door was not going to fit. But it arrived on time and fit perfectly. Thanks for doing a great job

  • Worth the price
    How do you rate this product?

    I've owned the largest "regular" pet door available for several years, but my 220 lb. American Mastiff had to crouch to get through it and scrape his back. I'm so glad I spent the money for a custom door tall enough for him. He's very happy and the quality of the pet door is far above what is commonly available. The flap is easier for my dog to open, yet the seal is much better and the solid door insert is much sturdier and easier to insert.

Your Maximum Pet SizeCats, Large Cats, Small Dogs, Medium Dogs, Large Dogs, X-Large Dogs
Climate SuitabilitySevere-4 Season, Temperate-3 Season
Sealing ValueHigh, Average
Wind ResistanceHigh, Average
Frame MaterialExtruded Aluminum
Flap MaterialVinyl
Flap DesignSingle, Double, One Part , Flexible, Thin Flap
Flap ColorsClear
Flap Thickness1/8"
Ability to Lock FlapSeparate Locking Cover-Loads from Side, Separate Locking Cover-Loads from Top
Locking Cover MaterialPolycarbonate
Can Be Installed InAluminum Door, French Doors, Hollow Core Door, Metal Door, Solid Core Door, Steel Door , Walls
Warranty Period5 years limited
Return Period30 days
Manufacturer's Restocking Fee50% credit toward another Hale Pet Door Product

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Hale Pet Door 5 Year Limited No Fault Warranty

(All parts-including flaps-and labor)

Thank you for doing business with Hale Pet Door™. We are sure you will receive years of excellent service with your purchase. If the product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price. Be sure to pack the product well as we can only give 50% credit for a damaged pet door.

HSPD Manufacturing, Inc. guarantees and warrants, subject to the conditions and restrictions stated below, that the Hale Pet Door™ products and component parts thereof, purchased from HSPD Manufacturing, Inc. shall be free from any defects in materials and workmanship. The warranty period for all Hale Pet Door™ model pet doors is effective from the date of purchase and extends to the anniversary date marking the end of the fifth year.  We agree to exchange or repair at our expense, F.O.B. our plant or warehouse any unit found to be defective in workmanship and/or material, subject to plant inspection. (See notes A and B below)

1st year – 100% of all parts and labor
2nd year – 50% of all parts and labor
3rd year – 40% of all parts and labor
4th year – 30% of all parts and labor
5th year – 20% of all parts and labor

This warranty does not include shipping to HSPD Manufacturing, Inc. or any field service labor unless the product was installed by Hale Pet Door™.

A-Glass Breakage:  We use fully tempered glass of the greatest quality and strength available for each application.  It also meets or exceeds all safety glazing laws and codes in the United States.  Even tempered glass will break on occasion, but it is very rare.  When there is a breakage of glass for whatever reason, within the FIRST YEAR, we will replace the unit for 50% of the current total price. There is no warranty on glass after the first year.

B-Parts Damaged by Misuse or Neglect:  HSPD Manufacturing, Inc. will pay 20% of the cost of the current list price of parts and labor.  No reimbursement shall be greater than the price of the replacement part. 

C-Omni Oversize Panels: This application is not recommended.  Therefore, we will only warranty 50% of the cost of the panel for the first year.  However, the pet door itself is covered per our standard warranty.

HSPD Manufacturing, Inc. will credit 50% towards the cost of a replacement Hale Pet Door that was damaged due to mis-cutting, mis-measuring or any other damage due to no fault of HSPD Manufacturing, Inc.  HSPD Manufacturing, Inc. will not accept any responsibility beyond 50% if damage is due to no fault of HSPD Manufacturing, Inc.