- The custom French door pet door will replace a pane(s) of glass in your French Door (for dual-pane glass we have other options)
- Available in four attractive aluminum frame colors or a stylish and functional finish
- Clear, flexible flaps available in single or double designs for insulation needs, easy for pets of all sizes
- Includes a secure locking cover and a pin lock for excellent security and peace of mind
- We'll need more information to complete your order. In your Order Confirmation email there is an Orange button with "Finish Your Order". Click on it to enter to answer questions to finish your order. Thank you!
Hale Pet Doors for French Doors
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- The custom French door pet door will replace a pane(s) of glass in your French Door (for dual-pane glass we have other options)
- Available in four attractive aluminum frame colors or a stylish and functional finish
- Clear, flexible flaps available in single or double designs for insulation needs, easy for pets of all sizes
- Includes a secure locking cover and a pin lock for excellent security and peace of mind
- We'll need more information to complete your order. In your Order Confirmation email there is an Orange button with "Finish Your Order". Click on it to enter to answer questions to finish your order. Thank you!
Size & Measurement Guide
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must in new, resellable condition. Pet doors that have been installed are not eligible for return. Custom orders are final sale and not eligible for return.
To start a return, you can contact us at customerservice@petdoors.com. Please note that returns will need to be sent to the following address: 254 Granada Drive, San Luis Obispo CA 93401
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@petdoors.com.
Damages and issues
Please inspect your order upon reception and contact us within 7 business days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Custom products are final sale and not eligible for return.
Exchanges
We do not offer exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@petdoors.com.
The table below shows manufacturer policies for returns. In all cases, the items must be uninstalled and in original condition. All items that ship from PetDoors.com warehouse or are drop-shipped from a different warehouse have a 30-day return policy.
Items shipped from PetDoors.com warehouse, after 30 Day Rules (non-Endura Flap products):
- After 30 days, Items that are returned have a 15% restocking fee.
- After 60 days, Items that are returned have a 20% restocking fee.
- After 90 days, Items that are returned have a 35% restocking fee.
- Items cannot be accepted after 120 days.
After 90 Day Rules for Endura Flap Products:
- After 90 days, Items that are returned have a 15% restocking fee.
- After 120 days, Items that are returned have a 20% restocking fee.
- After 150 days, Items that are returned have a 35% restocking fee.
- Items cannot be accepted after 365 days.
Time frames begin the day that you receive your order. Please understand that we as PetDoors.com have no control over drop-shipper restrictions, and if your item was drop-shipped from a different manufacturer warehouse, it is very unlikely that a return will be accepted past the 30-day time frame.
Do you charge shipping for returns? We will send you a label for all returns in the US, but the return label is not free and is charged to your account. We do not refund any of the original shipping charges initially paid on the order.
If you are not satisfied with your purchase for any reason, and need to return pet door products please email customerservice@petdoors.com or call (800) 826-2871 to submit a return request for a Return Merchandise Authorization (RMA) number within 30 days of receipt (90 days for Endura Flap products). To receive a refund of the merchandise cost the return item must be in original, resalable condition within 30 days of receipt for a full refund on the product cost.
When shipping returns back please make sure to package them properly to prevent damage. The label will have the proper return address already on it, as some items will need to go back to the drop ship company they originated from. All refunds will amount to the cost of the item, including taxes if applicable. We do not refund paid shipping. We process returns daily with the exception of weekends and holidays.
Company Name |
Ships from Mfr. |
Return Policy |
| Pet Door Products | Yes | No Returns |
| Endura Flap | No | 90 Days |
| Liberty Pet Doors | No | 30 Days |
| Hale Pet Doors | Yes | 30 Days |
| High Tech Power Pet | Yes | 30 Days |
| Ideal Pet Products | Yes | 30 Days |
| Magnador | Yes | 30 Days |
| Pet Door Guys | Yes | No Returns |
| Utah Pet Access | Yes | No Returns |
| Petsafe | Yes | 30 Days |
| Pride Pet Doors | No | 30 Days |
| Watchdog | Yes | 30 Days |
Product Details
Sizing & Fit
Installation Guide
FAQs
Reviews
Product Details
Product Details
The Hale Pet Doors for French Doors offer an elegant solution for pet owners looking to provide their furry friends with the freedom to come and go as they please. Designed specifically to replace a pane of glass in your French door, this custom pet door is both stylish and functional. The sturdy aluminum frame is available in four colors, seamlessly blending with your existing door's design.
The clear, flexible flaps make it easy for pets of all sizes to use, and you can choose between single or double flaps, depending on your insulation needs. Your pet's comfort is important, and the Hale Pet Door ensures a convenient and cozy experience for them, regardless of the climate or weather conditions.
Safety is a priority, and the Hale Pet Door comes with a matching locking cover that incorporates a pin lock for excellent security. You can have peace of mind knowing that your home is protected while still providing your pet with the access they need.
As a built-to-order product, the Hale Pet Doors for French Doors are tailored to your specific dimensions, ensuring a perfect fit for your unique door. Allow 5-7 business days for shipping as your pet door is carefully crafted to meet your needs.
One important note: before making a purchase, please ensure that your French door has separate panes of glass, as this pet door is not suitable for doors with a single sheet of glass and wood facing. Measuring your pet and the available opening is crucial to guarantee the correct fit and overall satisfaction with your new pet door.
How to Order Your Hale Pet Door for French Doors:
- First, be sure these really are separate panes of glass. Some French doors are a large sheet of glass with wood facing to look like separate panes. That is a very different situation and not the best option for French doors with doggie doors.
- Check that the resulting pet door will be large enough for your pet. You'll lose about two inches (actually, you lose 2 1/16" in width and 1 3/8" in height) in both dimensions. So, for example, if you measure that the opening available to you after removing the pane of glass is 8"w x 10"h, you end up with a flap dimension of about 6"w x 8"h. If necessary, you may need to remove more than one pane of glass. You can cut down into the wooden crosspiece to make the flap lower if necessary. Remember to actually measure your pet. Be sure you don't compromise the strength of the door, however. See below for more about measurements.
- After you measure the opening horizontally and vertically, multiply the two numbers together to get a total square inches. So, if you've measured 10"x12" the result would be 120 square inches. Using this number you can see the range that you need to choose. The minimum rough-cut dimension is 7"x7".
- Please note that the square inch ranges are only used for pricing purposes. The French door dog door is built to your exact dimensions; it is not adjustable. Please be sure that the height dimension and the width dimension, when multiplied, result in a number of square inches in the range that you specified.
- In addition to your dimensions, the factory wants to know if your installation is for a French door or not. So, when you enter your dimensions, please note that as well. For example, you might type: "10"w x 12"h for French door".
- The standard door thickness range is from 1 3/8" to 2". A dimension larger than 2" would normally be considered a wall unit. It can be factory modified to collapse to as small as ¾ gap (call customer service if you need this change 800-826-2871).
- Do not add 'a little extra' for safety. The factory already does this. We've never had a properly-specified custom dimension door not fit.
- Normally the locking cover slides straight down from the top and is secured by a steel deadbolt. If there is an obstruction above, you can add a 'side-load option' at no extra charge.
- All Hale pet doors come standard with "polar" flaps--a vinyl that is more flexible in cold weather than "regular" vinyl. You can order Hale Replacement flaps if you need them. Very flexible 'training' flaps may be ordered for pets who are initially resistant to pushing through the regular flaps.
- Please provide accurate measurements. This custom made pet door is returnable for a 50% credit toward the purchase of another Hale Pet Door.
- Maximum Rough Cutout in one direction cannot exceed 23 3/8".
Features:
- Designed to replace individual panes of glass in traditional French doors
- Suitable for various pet sizes, from cats to extra-large dogs, ensuring convenience for all pet lovers
- Suitable for severe 4-season or temperate 3-season climates
- High-quality materials such as extruded aluminum frame and durable vinyl flaps for long-lasting use
- 5-year limited warranty so that you can enjoy peace of mind knowing your investment is protected
Sizing & Fit
Size Chart
| SQUARE INCH RANGE (WIDTH X HEIGHT) |
|---|
| 0 - 64 |
| 65 - 88 |
| 89 - 136 |
| 137 - 170 |
| 171 - 210 |
| 211 - 252 |
| 253 - 304 |
| 305 - 345 |
| 346 - 367 |
| 368 - 522 |
| ***Returns on custom dimension doors will only be allowed a 50% credit*** |
Reviews
Customer Reviews
Request Freight Quote
Track heights exceeding 106 inches (107" or higher) may require additional shipping charges. Please provide your contact information for a custom freight quote, and our team will follow up during normal business hours.
