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Petsafe Freedom Dog Door for Sliding Glass Door

Petsafe Freedom Dog Door for Sliding Glass Door

Regular price
$174.99
Sale price
$174.99
Regular price
Sold out
Unit price
per 
Shipping calculated at checkout.
White
Bronze (Very Dark Brown)

  • Sliding glass door insert with pet door
  • Adjustment ranges fit sliders from 75-7/8" to 80-11/16" and 91-1/2" to 96"
  • Pin lock included to secure the sliding glass door
  • Frame color in white or bronze (91-1/2" to 96" available in white only)
  • Works for both dogs and cats 
  • Ships within 3-5 business days after ordering
    Note: 76-80.5" Large Flap, White frame out of stock until mid-February

Product Details


The PetSafe Freedom Patio Panel Pet Door is a sturdy sliding glass door insert with a doggie door ideal for mild climates. Whether you want a temporary or permanent installation, this heavy-duty aluminum construction insert satisfies both of these preferences. This sliding glass dog door features two height adjustment ranges, three frame colors, and four different pet door configurations to choose from to satisfy both you and your pets. 

Features:

  • Tinted vinyl, soft flap with magnetic strip on the bottom to help keep it shut when it's not in use
  • Locking cover and weather stripping included
  • Built with shatter-resistant tempered galss
  • Pin lock included to secure the sliding glass door
  • Adjustment ranges fit door sizes from 75 7/8" - 80 11/16" and 91 1/2" -  96"
  • Frame material made of extruded, weather-resistant aluminum for durability

Benefits:

  • Tinted flap prevents heat damage from the sun.
  • The lightweight flap provides utmost comfort for pets
  • Quite, flexible flap for the sun of summer and cold weather of winter
  • Functions as a dog door or cat door for any pet
  • Low rise step-over makes it easier for pets to go through
  • Temporary installation option benefits renters and frequent movers
  • White or bronze frame color options complement the colors of your home
  • Step by step installation video lower on the page helps with easy installation

Size Chart

Flap Dimensions:

5 /14"w x 8 3/16”h

The entry way your dog goes through.

Step Over Range

1 3/4”

Distance from the bottom of the flap to the floor you pet must step over to enter the pet door.
flap dimensions
step-over range
overall panel width

Overall Panel Width

8 3/8"

How wide the panel is overall.

Flap Dimensions:

8 /14"w x 12 3/16"h

The entry way your dog goes through.

Step Over Range

1 3/4”

Distance from the bottom of the flap to the floor you pet must step over to enter the pet door.
flap dimensions
step-over range
overall panel width

Overall Panel Width

11 3/8"

How wide the panel is overall.

Flap Dimensions:

10 1/4"w x 16 3/8"h

The entry way your dog goes through.

Step Over Range

4 1/4”

Distance from the bottom of the flap to the floor you pet must step over to enter the pet door.
flap dimensions
step-over range
overall panel width

Overall Panel Width

13 3/8"

How wide the panel is overall.

Flap Dimensions:

10 1/4"w x 16 3/8"h

The entry way your dog goes through.

Step Over Range

8 1/4”

Distance from the bottom of the flap to the floor you pet must step over to enter the pet door.
flap dimensions
step-over range
overall panel width

Overall Panel Width

13 3/8”

How wide the panel is overall.
Flap SizeFlap DimensionStep OverOverall Panel WidthRecommended Pet height
Small5 1/4" w x 8 3/16" h1 3/4" 8 3/8"w6" - 9"  
Medium8 1/4" w x 12 3/16" h1 3/4"11 3/8"w 6" - 12" 
Large10 1/4" w x 16 3/8" h4 1/4"13 3/8"w8" - 19" 
Tall Large10 1/4" w x 16 3/8" h8 1/4" 13 3/8"W12" - 23" 

 
 

Not sure which flap size to get? Here is a measurement guide to help you out.

Height Adjustment Ranges:

  • Regular: 75 7/8" - 80 11/16" available in all sizes
  • Tall: 91 7/16" - 96" available in Medium, Large, and Tall Large Only


 

Wondering how to measure your track? Review our Track Measuring Guide

Find The Best Pet Door Size For My Pet

A

Pet Height: inches

B

Pet Width: inches

Please fill the above fields.

Additional Information

Weight

26

Frame Material

Extruded Aluminum

Track Width Minimum

7/8

Flap Material

Vinyl

Flap Colors

Tinted Clear

Flap Thickness

1/8

Dual or Single Pane

Single Pane 1/8" Thick

Warranty Period

1 year

Return Period

30 days

Locking Cover Material

ABS Plastic

Your Maximum Pet Size

Cats, Large Cats, Small Dogs, Medium Dogs, Large Dogs

Climate Suitability

Mild or Utility

House Locking Method

Pin Lock for Sliding Glass Doors

Flap Design

Single, One Part, Flexible, Thin Flap

Can Be Installed In

Dual Pane Glass Sliding Glass Door, Single Pane Glass Sliding Glass Door

Custom Heights Available

No

High Aspect Ratio

No

Award Winning Design

No

Sealing Value

Low

Wind Resistance

Low

Insulation Value

Low

Installation Instructions

Videos

How to Measure Your Sliding Glass Door for a Pet Door



Petsafe Patio Pet Door Replacement Flap Installation

How to Install the PetSafe Sliding Glass Pet Door


 


FAQ

Can you still lock your patio door?

Yes, the door comes with a locking mechanism for your sliding door track to secure the panel and your slider.

Do you carry the replacement brackets?

We do not carry the bracket metal kit for installation, that would have to be purchased through PetSafe.

Does the locking mechanism require drilling?

Yes, the mechanism provided is intended to lock your sliding glass door by using a bracket that can be mounted on your slider with sheet metal screws. The lock on the pet door then engages the bracket, locking the door closed.

Does this come with an insert that you can slide into the cover and lock the dog door?

Yes it does!

How high is the rise?

The rise (alternatively called the step-over) is 1 ¾" for the Small and Medium flaps, 4 ¼" for the Large, and 8 ¼" for the Tall Large. This means that we only really recommend the largest door size for very large tall dog breeds like great danes.

Can it be easily and quickly removed?

The Freedom Patio Panel Pet Door can be easily removed and installed due the spring loaded height adjuster; however, it is recommended to screw the panel into your slider frame for a semi-permanent installation to aid in stability, and ensure the locking capabilities provided with the locking mechanism.

What type of flap does the PetSafe Freedom Patio Doggy Door have?

The Petsafe Freedom aluminum patio panel has a single flap that is flexible, tinted, and made from vinyl material.

What is the insulation value like on this door?

The Freedom Panel is intended for use in moderate climates and features relatively fair insulation value. It has some energy efficient features in the vinyl flap, but it is not meant to be highly weather resistant or shatter-resistant.

How wide is the entire panel? I want to know how much room I will have left to exit the doorway after installation.

The Small flap size has a panel width of 8 ½", the Medium is 11 ½", and the Large and Tall Large sizes have 13 ½" panel widths. You can find the flap opening width on the size chart.

What is the warranty like?

The manufacturer ensures a 1 year warranty on this product.

Is the tempered glass opaque or transparent (clear or shaded)?

The freedom petsafe panel has single pane tempered glass which is clear. Some other pet patio door panels have dual pane glass and lowE coating to increase their insulation.

If I order a 01PS11 what will I receive?

That is the code for Petsafe Freedom Dog Door for Sliding Glass Door. You will need to determine the flap size, Track height and Frame Color.

Does the Freedom Petsafe pet door come in different models.

Yes. There is a patio panel for sliding glass doors and a traditional pet door for doors.

How much does shipping cost?

Shipping is calculated at checkout.

Warranty

Warranty Information:

Radio Systems Corporation is the industry leader in Consumer Pet Electronics; products are marketed under the PetSafe, Innotek, Invisible Fence, Guardian, Staywell, and SportDOG brands. Radio Systems Corporation and its authorized resellers (who display the appropriate sanctioned logos) only sell new products in original packaging. Product represented as used, refurbished, or “as-is”, or not in the original packaging will not be covered by our warranty, or any consumer support.

We are committed to consumer satisfaction. To that end Radio Systems Corp. cautions consumers from purchasing any product other than product in its original packaging or specially marked refurbished packaging.

Proof of Purchase must be provided to our customer care center before a warranty claim can be honored. For your convenience, you may register your product and provide proof of purchase immediately after your purchase. Thereafter, proof of purchase will not be required to fulfill a warranty claim. Products may be registered at www.petsafe.net/register-product. Proof of purchase is accepted via e-mail (receipt@petsafe.net), fax, or traditional mail. Proof of purchase is defined as the sales receipt or copy of the sales receipt.

Fax: 800-332-7942

Mail: Attn: Customer Care Center/POP Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932

One Year Non-Transferable Limited Warranty:

What is Covered

Radio Systems Corporation, owner of the PetSafe Brand, (hereinafter referred to as “PetSafe”) warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that its PetSafe product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the product or a gift recipient of a new product that is unopened and in its original packaging. When serviced by PetSafe Customer Service, PetSafe covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the product, with new or refurbished items at PetSafe’s sole discretion. The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the PetSafe product or transfers the property on which the PetSafe product is installed. In the event of defect, these are your exclusive remedies.

Proper Product Use

This product is designed only for use with domesticated animals; do not use this product for any other purpose. However, the specific temperament of your animal may not work with this product. We recommend that you do not use this product if your animal is aggressive. If you are unsure whether this product is appropriate for your animal, please consult with your veterinarian or a certified trainer before you use this product. Please see the instruction manual for additional important information.

What is Not Covered

This non-transferrable limited warranty does not provide protection against, and PetSafe will have no liability under this non-transferrable limited warranty for any damage to or defects in the products caused by any animal, loss of product(s), failure, defect or damage caused by events and situations beyond normal residential exposure conditions, including, but not limited to: commercial use, misuse, abuse, neglect, improper installation or installation not in accordance with PetSafe’s instructions, use of non-PetSafe accessories, impacts of foreign objects, acts of God, abnormal or improper use, improper storage, attempted repair or service by anyone other than PetSafe Customer Service, accident, alteration, defects in or failure of the surface the PetSafe product is installed in or upon, discoloration or other damage caused by pollution, sunlight, other environmental conditions, mold, dirt, mildew, or exposure to harmful chemicals and any other cause not involving manufacturing defects in the PetSafe product. Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses whatsoever in connection with the removal, repair, or installation of either the original or replacement component(s) relative to in-ground fence installation, kennel installation, pet door installation, and other permanent, semi-permanent, or fixture type installations on the retail consumer purchaser’s property.

Registering the Product

Within thirty (30) days of purchase, please go to www.petsafe.net/register-product to register your purchase. A sales receipt shall be required to obtain warranty coverage. Please keep this information in a safe place.

Making a Warranty Claim

To obtain warranty service, call the PetSafe Customer Care center. In the United States or Canada, 1-800-732-2677; in Australia, 1800 786 608; in New Zealand, 0800 543 054.

Pursuant to this non-transferrable limited warranty, PetSafe will replace the part with a new or refurbished part. This non-transferrable limited warranty will then apply to either the new or refurbished part for the remainder of the original non-transferrable limited warranty period.

Disclaimers

Replacement as provided under this non-transferrable limited warranty is the exclusive remedy of the consumer. Neither labor to remove the part nor labor to install the refurbished or replaced part is covered.

This non-transferrable limited warranty is in lieu of all other express warranties. PetSafe expressly disclaims and excludes all other warranties, express or implied, including without limitation, the warranties of merchantability and fitness for a particular purpose. PetSafe also disclaims and excludes all liability for incidental, consequential, punitive, direct, indirect, special, or any other damages arising out of or connected with the purchase, use, or misuse of this product or for the breach of any express or implied warranties or breach of contract or otherwise. Purchaser assumes all risks and liabilities from the use or misuse of this product. PetSafe does not authorize any other person or agent to make any other express or implied warranties.

Furthermore, PetSafe will not be liable for any loss, damage, or injury resulting from delay in delivery of replacement parts or for any failure by PetSafe to perform covered repair work due to circumstances beyond PetSafe’s control.

Governing Law

This non-transferrable limited warranty shall be governed by the law of the State of Tennessee, U.S.A., and by the laws of the United States of America, excluding their conflicts of laws principles. Furthermore, the United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this non-transferrable limited warranty. Jurisdiction and venue shall be exclusive to the courts of Knox County, Tennessee. These warranties give you specific legal rights, and you may also have other rights that vary from state to state or country to country. Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Making a Warranty Claim:

If you need assistance or to make a warranty claim, please contact our Customer Care Center for help in troubleshooting and, if necessary, to arrange a warranty repair for your product.



Customer Reviews

Customer Reviews
4.5 Based on 41 Reviews
5 ★
68% 
28
4 ★
20% 
8
3 ★
7% 
3
2 ★
2% 
1
1 ★
2% 
1
Write a Review Ask a Question

Thank you for submitting a review!

Your input is very much appreciated. Share it with your friends so they can enjoy it too!

Filter Reviews:
VS
01/27/2023
Virginia S.
United States United States

doesn't always close tight

If my cats go through the door slowly, which they often do, the plastic flap doesn't close all of the way and will remain bent open in various positions, but all of which allow a great deal of cold air to come in until I start investigating the cold draft across my feet. I hoped it would get more flexible and snap shut better with use but it's not. I have diligently cleaned cat hair off of the sides but the flap itself bends.

KS
01/25/2023
Kyra S.
United States United States

Pretty good product

Pretty good buy. The door flap doesn’t seal completely free using for several weeks

WM
01/03/2023
Will M.
United States United States

A blind 16 y.o. dachshund can learn a new trick

The installation was super easy and we adjusted a step in and out to help our low-riser navigate over the threshold.

AS
12/15/2022
Allan S.
United States United States

Me and the pups love it and they use it a lot!

Pretty good - I wish the wind didn't force it open sometimes.

GH
11/14/2022
Glen H.
United States United States

Large Pet Door

My pet door was just the right color and size, and it was easy to install with some household tools. My dog enjoys the access, and I like being able to close the sliding door as the temperature drops.

Petsafe Freedom Dog Door for Sliding Glass Door

White / Small / 76" - 80.5" Edit

Petsafe Freedom Dog Door for Sliding Glass Door

Size Chart

Flap Dimensions:

5 /14"w x 8 3/16”h

The entry way your dog goes through.

Step Over Range

1 3/4”

Distance from the bottom of the flap to the floor you pet must step over to enter the pet door.
flap dimensions
step-over range
overall panel width

Overall Panel Width

8 3/8"

How wide the panel is overall.

Flap Dimensions:

8 /14"w x 12 3/16"h

The entry way your dog goes through.

Step Over Range

1 3/4”

Distance from the bottom of the flap to the floor you pet must step over to enter the pet door.
flap dimensions
step-over range
overall panel width

Overall Panel Width

11 3/8"

How wide the panel is overall.

Flap Dimensions:

10 1/4"w x 16 3/8"h

The entry way your dog goes through.

Step Over Range

4 1/4”

Distance from the bottom of the flap to the floor you pet must step over to enter the pet door.
flap dimensions
step-over range
overall panel width

Overall Panel Width

13 3/8"

How wide the panel is overall.

Flap Dimensions:

10 1/4"w x 16 3/8"h

The entry way your dog goes through.

Step Over Range

8 1/4”

Distance from the bottom of the flap to the floor you pet must step over to enter the pet door.
flap dimensions
step-over range
overall panel width

Overall Panel Width

13 3/8”

How wide the panel is overall.
Flap SizeFlap DimensionStep OverOverall Panel WidthRecommended Pet height
Small5 1/4" w x 8 3/16" h1 3/4" 8 3/8"w6" - 9"  
Medium8 1/4" w x 12 3/16" h1 3/4"11 3/8"w 6" - 12" 
Large10 1/4" w x 16 3/8" h4 1/4"13 3/8"w8" - 19" 
Tall Large10 1/4" w x 16 3/8" h8 1/4" 13 3/8"W12" - 23" 

 
 

Not sure which flap size to get? Here is a measurement guide to help you out.

Height Adjustment Ranges:

  • Regular: 75 7/8" - 80 11/16" available in all sizes
  • Tall: 91 7/16" - 96" available in Medium, Large, and Tall Large Only


 

Wondering how to measure your track? Review our Track Measuring Guide

Find The Best Pet Door Size For My Pet

A

Pet Height: inches

B

Pet Width: inches

Please fill the above fields.

Weight

26

Frame Material

Extruded Aluminum

Track Width Minimum

7/8

Flap Material

Vinyl

Flap Colors

Tinted Clear

Flap Thickness

1/8

Dual or Single Pane

Single Pane 1/8" Thick

Warranty Period

1 year

Return Period

30 days

Locking Cover Material

ABS Plastic

Your Maximum Pet Size

Cats, Large Cats, Small Dogs, Medium Dogs, Large Dogs

Climate Suitability

Mild or Utility

House Locking Method

Pin Lock for Sliding Glass Doors

Flap Design

Single, One Part, Flexible, Thin Flap

Can Be Installed In

Dual Pane Glass Sliding Glass Door, Single Pane Glass Sliding Glass Door

Custom Heights Available

No

High Aspect Ratio

No

Award Winning Design

No

Sealing Value

Low

Wind Resistance

Low

Insulation Value

Low

Installation Instructions

Videos

How to Measure Your Sliding Glass Door for a Pet Door



Petsafe Patio Pet Door Replacement Flap Installation

How to Install the PetSafe Sliding Glass Pet Door


 


FAQ

Can you still lock your patio door?

Yes, the door comes with a locking mechanism for your sliding door track to secure the panel and your slider.

Do you carry the replacement brackets?

We do not carry the bracket metal kit for installation, that would have to be purchased through PetSafe.

Does the locking mechanism require drilling?

Yes, the mechanism provided is intended to lock your sliding glass door by using a bracket that can be mounted on your slider with sheet metal screws. The lock on the pet door then engages the bracket, locking the door closed.

Does this come with an insert that you can slide into the cover and lock the dog door?

Yes it does!

How high is the rise?

The rise (alternatively called the step-over) is 1 ¾" for the Small and Medium flaps, 4 ¼" for the Large, and 8 ¼" for the Tall Large. This means that we only really recommend the largest door size for very large tall dog breeds like great danes.

Can it be easily and quickly removed?

The Freedom Patio Panel Pet Door can be easily removed and installed due the spring loaded height adjuster; however, it is recommended to screw the panel into your slider frame for a semi-permanent installation to aid in stability, and ensure the locking capabilities provided with the locking mechanism.

What type of flap does the PetSafe Freedom Patio Doggy Door have?

The Petsafe Freedom aluminum patio panel has a single flap that is flexible, tinted, and made from vinyl material.

What is the insulation value like on this door?

The Freedom Panel is intended for use in moderate climates and features relatively fair insulation value. It has some energy efficient features in the vinyl flap, but it is not meant to be highly weather resistant or shatter-resistant.

How wide is the entire panel? I want to know how much room I will have left to exit the doorway after installation.

The Small flap size has a panel width of 8 ½", the Medium is 11 ½", and the Large and Tall Large sizes have 13 ½" panel widths. You can find the flap opening width on the size chart.

What is the warranty like?

The manufacturer ensures a 1 year warranty on this product.

Is the tempered glass opaque or transparent (clear or shaded)?

The freedom petsafe panel has single pane tempered glass which is clear. Some other pet patio door panels have dual pane glass and lowE coating to increase their insulation.

If I order a 01PS11 what will I receive?

That is the code for Petsafe Freedom Dog Door for Sliding Glass Door. You will need to determine the flap size, Track height and Frame Color.

Does the Freedom Petsafe pet door come in different models.

Yes. There is a patio panel for sliding glass doors and a traditional pet door for doors.

How much does shipping cost?

Shipping is calculated at checkout.

Warranty

Warranty Information:

Radio Systems Corporation is the industry leader in Consumer Pet Electronics; products are marketed under the PetSafe, Innotek, Invisible Fence, Guardian, Staywell, and SportDOG brands. Radio Systems Corporation and its authorized resellers (who display the appropriate sanctioned logos) only sell new products in original packaging. Product represented as used, refurbished, or “as-is”, or not in the original packaging will not be covered by our warranty, or any consumer support.

We are committed to consumer satisfaction. To that end Radio Systems Corp. cautions consumers from purchasing any product other than product in its original packaging or specially marked refurbished packaging.

Proof of Purchase must be provided to our customer care center before a warranty claim can be honored. For your convenience, you may register your product and provide proof of purchase immediately after your purchase. Thereafter, proof of purchase will not be required to fulfill a warranty claim. Products may be registered at www.petsafe.net/register-product. Proof of purchase is accepted via e-mail (receipt@petsafe.net), fax, or traditional mail. Proof of purchase is defined as the sales receipt or copy of the sales receipt.

Fax: 800-332-7942

Mail: Attn: Customer Care Center/POP Radio Systems Corporation 10427 PetSafe Way Knoxville TN 37932

One Year Non-Transferable Limited Warranty:

What is Covered

Radio Systems Corporation, owner of the PetSafe Brand, (hereinafter referred to as “PetSafe”) warrants to the original retail consumer purchaser, and not any other purchaser or subsequent owner, that its PetSafe product, when subject to normal and proper residential use, will be free from defects in material or workmanship for a period of one (1) year from the purchase date. An “original retail consumer purchaser” is a person or entity who originally purchases the product or a gift recipient of a new product that is unopened and in its original packaging. When serviced by PetSafe Customer Service, PetSafe covers labor and parts for the first year of ownership; after the first year, a service or upgrade charge will apply relative to replacement of the product, with new or refurbished items at PetSafe’s sole discretion. The limited warranty is non-transferable and shall automatically terminate if the original retail consumer purchaser resells the PetSafe product or transfers the property on which the PetSafe product is installed. In the event of defect, these are your exclusive remedies.

Proper Product Use

This product is designed only for use with domesticated animals; do not use this product for any other purpose. However, the specific temperament of your animal may not work with this product. We recommend that you do not use this product if your animal is aggressive. If you are unsure whether this product is appropriate for your animal, please consult with your veterinarian or a certified trainer before you use this product. Please see the instruction manual for additional important information.

What is Not Covered

This non-transferrable limited warranty does not provide protection against, and PetSafe will have no liability under this non-transferrable limited warranty for any damage to or defects in the products caused by any animal, loss of product(s), failure, defect or damage caused by events and situations beyond normal residential exposure conditions, including, but not limited to: commercial use, misuse, abuse, neglect, improper installation or installation not in accordance with PetSafe’s instructions, use of non-PetSafe accessories, impacts of foreign objects, acts of God, abnormal or improper use, improper storage, attempted repair or service by anyone other than PetSafe Customer Service, accident, alteration, defects in or failure of the surface the PetSafe product is installed in or upon, discoloration or other damage caused by pollution, sunlight, other environmental conditions, mold, dirt, mildew, or exposure to harmful chemicals and any other cause not involving manufacturing defects in the PetSafe product. Under no circumstances will PetSafe be liable for any non-PetSafe labor charges or any expenses whatsoever in connection with the removal, repair, or installation of either the original or replacement component(s) relative to in-ground fence installation, kennel installation, pet door installation, and other permanent, semi-permanent, or fixture type installations on the retail consumer purchaser’s property.

Registering the Product

Within thirty (30) days of purchase, please go to www.petsafe.net/register-product to register your purchase. A sales receipt shall be required to obtain warranty coverage. Please keep this information in a safe place.

Making a Warranty Claim

To obtain warranty service, call the PetSafe Customer Care center. In the United States or Canada, 1-800-732-2677; in Australia, 1800 786 608; in New Zealand, 0800 543 054.

Pursuant to this non-transferrable limited warranty, PetSafe will replace the part with a new or refurbished part. This non-transferrable limited warranty will then apply to either the new or refurbished part for the remainder of the original non-transferrable limited warranty period.

Disclaimers

Replacement as provided under this non-transferrable limited warranty is the exclusive remedy of the consumer. Neither labor to remove the part nor labor to install the refurbished or replaced part is covered.

This non-transferrable limited warranty is in lieu of all other express warranties. PetSafe expressly disclaims and excludes all other warranties, express or implied, including without limitation, the warranties of merchantability and fitness for a particular purpose. PetSafe also disclaims and excludes all liability for incidental, consequential, punitive, direct, indirect, special, or any other damages arising out of or connected with the purchase, use, or misuse of this product or for the breach of any express or implied warranties or breach of contract or otherwise. Purchaser assumes all risks and liabilities from the use or misuse of this product. PetSafe does not authorize any other person or agent to make any other express or implied warranties.

Furthermore, PetSafe will not be liable for any loss, damage, or injury resulting from delay in delivery of replacement parts or for any failure by PetSafe to perform covered repair work due to circumstances beyond PetSafe’s control.

Governing Law

This non-transferrable limited warranty shall be governed by the law of the State of Tennessee, U.S.A., and by the laws of the United States of America, excluding their conflicts of laws principles. Furthermore, the United Nations Convention on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this non-transferrable limited warranty. Jurisdiction and venue shall be exclusive to the courts of Knox County, Tennessee. These warranties give you specific legal rights, and you may also have other rights that vary from state to state or country to country. Some states or countries do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Making a Warranty Claim:

If you need assistance or to make a warranty claim, please contact our Customer Care Center for help in troubleshooting and, if necessary, to arrange a warranty repair for your product.

Customer Reviews
4.5 Based on 41 Reviews
5 ★
68% 
28
4 ★
20% 
8
3 ★
7% 
3
2 ★
2% 
1
1 ★
2% 
1
Write a Review Ask a Question

Thank you for submitting a review!

Your input is very much appreciated. Share it with your friends so they can enjoy it too!

Filter Reviews:
VS
01/27/2023
Virginia S.
United States United States

doesn't always close tight

If my cats go through the door slowly, which they often do, the plastic flap doesn't close all of the way and will remain bent open in various positions, but all of which allow a great deal of cold air to come in until I start investigating the cold draft across my feet. I hoped it would get more flexible and snap shut better with use but it's not. I have diligently cleaned cat hair off of the sides but the flap itself bends.

KS
01/25/2023
Kyra S.
United States United States

Pretty good product

Pretty good buy. The door flap doesn’t seal completely free using for several weeks

WM
01/03/2023
Will M.
United States United States

A blind 16 y.o. dachshund can learn a new trick

The installation was super easy and we adjusted a step in and out to help our low-riser navigate over the threshold.

AS
12/15/2022
Allan S.
United States United States

Me and the pups love it and they use it a lot!

Pretty good - I wish the wind didn't force it open sometimes.

GH
11/14/2022
Glen H.
United States United States

Large Pet Door

My pet door was just the right color and size, and it was easy to install with some household tools. My dog enjoys the access, and I like being able to close the sliding door as the temperature drops.