Pet Door Products In The Glass Pet Door
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- Innovative in-glass pet door replacement for sliding doors, French doors, or sidelights
- Weather-tight Endura Flap pre-installed, withstanding winds up to 50 mph and temperatures as low as -40°F
- Customizable dimensions with maximum glass size of 45" wide x 90" high; made-to-order in 5-7 weeks
- Maintains home security using existing sliding glass door lock
- Professional glazier required for measurement and installation
- You will need to Fill out the order form and email it to us
- Item only available in the lower 48 United States
Size & Measurement Guide
Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must in new, resellable condition. Pet doors that have been installed are not eligible for return. Custom orders are final sale and not eligible for return.
To start a return, you can contact us at customerservice@petdoors.com. Please note that returns will need to be sent to the following address: 254 Granada Drive, San Luis Obispo CA 93401
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at customerservice@petdoors.com.
Damages and issues
Please inspect your order upon reception and contact us within 7 business days if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Custom products are final sale and not eligible for return.
Exchanges
We do not offer exchanges. The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at customerservice@petdoors.com.
The table below shows manufacturer policies for returns. In all cases, the items must be uninstalled and in original condition. All items that ship from PetDoors.com warehouse or are drop-shipped from a different warehouse have a 30-day return policy.
Items shipped from PetDoors.com warehouse, after 30 Day Rules (non-Endura Flap products):
- After 30 days, Items that are returned have a 15% restocking fee.
- After 60 days, Items that are returned have a 20% restocking fee.
- After 90 days, Items that are returned have a 35% restocking fee.
- Items cannot be accepted after 120 days.
After 90 Day Rules for Endura Flap Products:
- After 90 days, Items that are returned have a 15% restocking fee.
- After 120 days, Items that are returned have a 20% restocking fee.
- After 150 days, Items that are returned have a 35% restocking fee.
- Items cannot be accepted after 365 days.
Time frames begin the day that you receive your order. Please understand that we as PetDoors.com have no control over drop-shipper restrictions, and if your item was drop-shipped from a different manufacturer warehouse, it is very unlikely that a return will be accepted past the 30-day time frame.
Do you charge shipping for returns? We will send you a label for all returns in the US, but the return label is not free and is charged to your account. We do not refund any of the original shipping charges initially paid on the order.
If you are not satisfied with your purchase for any reason, and need to return pet door products please email customerservice@petdoors.com or call (800) 826-2871 to submit a return request for a Return Merchandise Authorization (RMA) number within 30 days of receipt (90 days for Endura Flap products). To receive a refund of the merchandise cost the return item must be in original, resalable condition within 30 days of receipt for a full refund on the product cost.
When shipping returns back please make sure to package them properly to prevent damage. The label will have the proper return address already on it, as some items will need to go back to the drop ship company they originated from. All refunds will amount to the cost of the item, including taxes if applicable. We do not refund paid shipping. We process returns daily with the exception of weekends and holidays.
Company Name |
Ships from Mfr. |
Return Policy |
| Pet Door Products | Yes | No Returns |
| Endura Flap | No | 90 Days |
| Liberty Pet Doors | No | 30 Days |
| Hale Pet Doors | Yes | 30 Days |
| High Tech Power Pet | Yes | 30 Days |
| Ideal Pet Products | Yes | 30 Days |
| Magnador | Yes | 30 Days |
| Pet Door Guys | Yes | No Returns |
| Utah Pet Access | Yes | No Returns |
| Petsafe | Yes | 30 Days |
| Pride Pet Doors | No | 30 Days |
| Watchdog | Yes | 30 Days |
Product Details
Product Details
Experience the perfect blend of form and function with the Pet Door Products "In The Glass" pet door. This innovative solution replaces the original glass pane of your sliding door, French door, or sidelight with a new pane featuring a built-in dog door. The result is an attractive, space-saving design that doesn't compromise your home's security or energy efficiency.
The "In The Glass" pet door comes with the weather-tight Endura Flap pre-installed, providing your furry friends with easy access to the outdoors while keeping out harsh weather conditions. This durable flap is designed to withstand winds up to 50 mph and extreme temperatures as low as -40°F, keeping your home comfortable year-round.
Flap sizes range from small to extra-large, accommodating a wide variety of pet heights and weights. The heavy-duty locking cover provides added security when you're away from home.
Customize your pet door to match your home's aesthetics with vinyl framing options in white, dark tan, or light tan. The pet door framing comes in white only.
Please note that the "In The Glass" pet door requires a professional glazier for accurate measurement and installation. This custom product is made-to-order and takes 5-7 weeks plus shipping. It is available for delivery within the lower 48 United States only and is non-returnable due to its customized nature.
Invest in the Pet Door Products "In The Glass" pet door for a seamless, high-quality solution that offers convenience for you and your pets, without compromising your home's security or energy efficiency.
Features:
- Durable, dual-pane tempered glass with optional Low-e coating for energy efficiency
- Vinyl framing in white, dark tan, or light tan; pet door framing in white only
- Flap sizes for small to extra-large pets, accommodating various heights and weights
- Endura Flap with magnetic closure and optional weatherstripping for added insulation
- Heavy-duty locking cover included for added security
- The customized door is final sale and non-returnable
Benefits:
- Easy entry and exit for both people and pets
- The high-quality, built-in design doesn't take up space in the track
- Ensures door security by using the original door lock
- Insulating flap protects against heavy winds and harsh temperatures
Purchasing Process:
Step 1: Prior to purchasing your In the Glass Endura Flap Pet Door, determine which pane of glass your pet door will need to installed in. If the sliding door slides inside the fixed panel the pet door will need to installed on the slider. If the sliding door slides outside the fixed panel you will need to install the pet door on the fixed panel. Next, hire a glazier to measure the width, height, and thickness of the existing glass pane that will be replaced. They can also help you determine if you have a LoE coating. Fill out the form with them in advance can make your order process easier.
Note: It is crucial that these dimensions are accurate, as all of the units are custom-made and non-returnable. Ask your glazier to determine if you have tinted, Low-E, or clear glass. They should review the detailed information page for more specific instructions.
Warning: Thermo-Tru brand sliding glass doors require a specialized glazier for installation. Make sure you do not have a Therma-Tru pet door before purchasing.
Step 2: Based on the pane measurements from your glazier, select either Standard (37"w x 77"h or less) or Oversize (anything larger than 37"w x 77" up to 45"w x 90"h ) Glass Type for your custom-pane. If it is the Standard Glass Type, the product can be shipped directly to your house. If it is Oversize, it must be shipped to your local glass company or another non-residential business address. Next, select flap size (reference this measurement guide), frame color, clear or Low-E, and step over height. We determining pet door size, please consider that the bottom of the pet door will start 3 3/4 inches above the top of the bottom frame.
Exact pane dimensions are not yet entered in one of the dropdowns when you are choosing options on the website. Once you place your order, we'll email you an order form to provide the exact measurements from your glazier (explained in the next step).
Step 3: As soon as your order is completed, you will receive an email confirmation with an orange "Finish Your Order" button. Click on it to complete the order form with your custom dimensions and the side of the door in which you want the dog flap installed.
Fill out the form and send it back to customerservice@petdoors.com. Your order will be on hold until we receive this information. Please refer to our full set of instructions. Please note that this door may take 4-6 weeks to build, as it is custom-made. Allow transit time for delivery.
When selecting a pet door location, choose the placement based on viewing from the outside-looking-in.
NOTE: When installing on a two-panel sliding glass door, due to the thickness of the frame, if the sliding panel slides inside the fixed panel, the pet door must be place on the slider, and if the sliding panel slides outside the fixed panel, the pet door must be placed on the fixed panel.
Step 4: Once the door has arrived, schedule to have the glazier who took the initial measurements to come back for installation. They will remove the original pane and install the new In the Glass dog door into the sliding glass door frame. We recommend that you retain the old glass in case you want to reverse the process in the future.
Note: Building will take four to six weeks, as it is custom-made. Allow transit time for delivery as well. You will receive a tracking update once ships so you can schedule installations properly.
Size Chart
| PET FLAP SIZE | FLAP DIMENSION | RECOMMENDED PET HEIGHT |
|---|---|---|
|
Standard Glass - Less than 37" x 77" |
||
| Small | 6"w x 11"h | 9" - 15" |
| Medium | 8"w x 15"h | 9" - 21" |
| Large | 10"w x 19"h | 9" - 27" |
| Extra Large | 12"w x 23"h | 9" - 34" |
|
Oversized Glass - up to 45" x 92" |
||
| Small | 6"w x 11"h | 9" - 15" |
| Medium | 8"w x 15"h | 9" - 21" |
| Large | 10"w x 19"h | 9" - 27" |
| Extra Large | 12"w x 23"h | 9" - 34" |
Customer Reviews
Request Freight Quote
Track heights exceeding 106 inches (107" or higher) may require additional shipping charges. Please provide your contact information for a custom freight quote, and our team will follow up during normal business hours.





















Product Details







