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SureFlap Microchip Pet Door for Doors

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$229.99
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$229.99
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  • Microchip pet door for small dogs and cats helps keep out unwanted critters
  • Works with all 9 digit, 10 digit, and 15 digit microchip numbers
  • Curfew mode allows you to establish specific times when your pet can use the door
  • RFID collar key for pets who have not yet been microchipped
  • Frame is available in white or brown to match your home 

Product Details


The SureFlap Microchip Pet Door is a reliable pet door for cats and small dogs designed to keep unwanted critters and neighboring cats out of your house. Engineered with RFID technology, this SureFlap pet door is equipped with the fastest chip reader for pet doors on the market. The SureFlap Pet Door works with all identification microchips supplied by your vet. If you'd like to install in a wall, you can do so by purchasing the SureFlap door and wall mount bundle.

Features:

  • Clear, rigid flap surrounded by fuzzy weather stripping to prevent drafts
  • Installs in doors 0" to 2-3/4" thick.  If installing in a metal or glass door, purchasing the SureFlap mounting adapter is recommended to prevent the door material from interfering with the microchip sensor. 
  • Allows any pet to go outside, but only those with a programmed microchip or an RFID collar key to come back in.
  • Programs up to 32 different pets. 
  • Includes 1 RFID collar key in case your pet is not yet chipped. Extra collar keys are available for purchase.
  • Timer control curfew mode lets you program the door to lock and unlock at specific times of the day to keep pets inside. Even if a pet is outside when curfew is on and the door is locked, they can still get in with the microchip sensing but other critters can't.
  • Electronic override lock allows you to set the door to in-only, out-only, locked, or completely unlocked as needed.
  • Powered by four C batteries, which last up to 12 months.
  • When batteries are low, an indicator light flashes every 5 seconds. Replace the batteries when this light is flashing. When the batteries die, the door defaults to the locked position, which could leave pets stuck outside.

Benefits:

  • The 7" x 7" flap opening is the largest microchip pet door on the market.
  • Curfew setting prevents dogs from going outside in the night to bark at any critters eliminating sleep loss. 
  • Microchip pet doors are great for pets who lose or refuse to wear collars.
  • Helps prevent unwanted critters or neighboring cats from entering your home. 
  • Locking features of this SureFlap pet door are great for windy areas, as the flap stays shut once your pet has gone through. 

Raccoon Mode:

Custom Mode 5 is the raccoon mode, making this door a raccoon-resistant cat door. As soon as the sensors detect an animal's head in the tunnel of the pet door, the door scans to read for a microchip. If the animal is not one whose chip has been programmed to trigger the door, the two locks on the exterior of the door are activated for added security. At this point, the unit will keep scanning for a microchip, and the exterior locks will remain engaged until approximately 10 seconds after the intruder animal has moved away from the door. 

Size Chart

Flap SizeFlap DimensionRough Cut OutOutside Frame Dimension
Pet Door7"w x 7"h7 7/8"w x 8 13/16"h10 1/4"w x 11" h

Additional Information

Frame Material

Plastic

Flap Material

Acrylic

Flap Colors

Clear

Flap Thickness

1/8

Warranty Period

3 years

Return Period

30 days

Door Open Type

Unlocks for the key signal and pet pushes open

Your Maximum Pet Size

Cats, Large Cats, Small Dogs

Controls Access

From Outside Only

# Collar Keys Included

1

Operates On

Battery

Flap Opens

Pet Must Push

Flap Design

Single, One Part, Rigid, Thin Flap

Can Be Installed In

Aluminum Door, Dual Pane Glass Sliding Glass Door, French Doors, Hollow Core Door, Metal Door, Plate Glass, Polycarbonate, Plywood or Other Thin Material, Sash Windows, Sidelight, Sideways Sliding Windows, Single Pane Glass Sliding Glass Door, Solid Core Door, Steel Door, Vinyl-Framed Sliding Glass Door, Walls

Additional Lock

4-Way Lock

Number Pets

32

Activated By

Implanted Chip, RFID

Installation Instructions

Installing the SureFlap Microchip Pet Door in a Door




Installing the SureFlap Door Through a Wall (tunnel kit sold separately)




Training Sessions

Getting Started:Some pets will take longer than others to acclimate to their new door, so patience is key! Never push or shove your pet through the door (this will only develop negative feelings). Instead, follow these training tips + tricks to help introduce your pet to the door gradually.

Limit training sessions to no more than 10 minutes at a time. Two well spaced out sessions per day should be the maximum.

Hold the flap all the way open for your pet at first; then a little less each subsequent time so your pet learns to push through on their own. Stay consistent with verbal encouragement and treats for best results.

Teaching Your Cat to Use Their Sureflap Microchip Cat Door

Step One: Introduce your cat to the door by putting your hand through it so they know how it works. Have them inspect the new cat flap to get used to the look and smell (this is a great time to program your cat’s microchip!).  

Tip: You can wipe your cat’s face or body with a cloth and wipe the door with the same cloth to give it a more familiar scent. 

Step Two: Some cat doors make a slight clicking noise when opening and closing which can scare timid cats. Try manually opening and shutting the flap slowly to familiarize your cat with this noise. 

Step Three: Get your kitty’s favorite treats or toy ready! Start by using a treat to encourage your cat through while holding the flap open for them. Once they are comfortable, start lowering the flap on them as they walk through for their treat.

Tip: Be sure to train your cat using the actual door height- meaning raise the door enough so it resembles how high it will be once installed.

Tip: If you have a door with non-removable magnets, putting some painter’s tape over the magnets can help decrease the magnet attraction strength temporarily for training purposes.

Step Four: Always make sure to reward your cat with praise (and maybe another treat) when they pass through the door.  Remember: training can take a considerable amount of time. There is no standard practice as every cat is unique.

Quick Tips

- For especially timid cats, temporarily tape it up out of the way while they get used to the idea of walking through the tunnel.

- Clear flaps may confuse pets as they might think the flap is a window. Try putting a piece of masking tape on the clear flap to distinguish it from a window and reinforce to your pet its use as a door.

- Magnetic and weighted flaps have additional weight which may be difficult for your pet to push through. Fix this problem by gently pushing the door to assist your pet as they go through or removing the magnet until your pet gets used to the full weight of the door on their own.

- If you plan on installing more than one pet door, use the same flap if possible for consistency.

- Electronic flaps make a small clicking noise when the flap is activated that may frighten timid pets. The best way to remedy this problem is to positively reinforce this sound in your pet’s mind.

- Praise your pet when they come near the door and hear the activation noise.

- If this does not work, disable the electronics with “training mode” and have your pet use the door manually for a week or so while getting acquainted with the door.

- Consistency is key! Stay consistent both in your training methods and your choice of pet doors. If you have multiple pets the first to learn will often demonstrate  for the others!

- When your first lock the flap shut, introduce your pet slowly rather than letting them “learn the hard way” by running into it.

Videos

Introducing the SureFlap Microchip Pet Door




Locking and Unlocking the SureFlap Microchip Pet Door




Raccoon Testing the Sureflap! Don't Miss This Video




An Interview with the Inventor of the SureFlap Microchip Pet Door Including Comparison with the Cat Flap Version




Getting Started

FAQ

Is there a microchip activated dog door a little larger sized for taller dogs?

Unfortunately, there is no larger microchip dog door available in this brand or any other brand. We do have other electronic pet doors that are larger, however no dog door with chip compatibility features.

What is 'raccoon mode'?

Raccoon mode is an additional security method. When it is activated, sensors will detect an animal's head in the tunnel and scan to read for a chip. If the animal does not have a chip programmed to the door, two locks are activated. These exterior locks are engaged until 10 seconds after the intruder leaves. These locks prevent a raccoon from pushing through the door into the house. Or pulling the door backward to get in.

Will this door open from the inside as well for a pet wearing a chip or collar key?

No. The SureFlap Pet Door will only read the signal from one direction, the outside. Any pet can leave, but access is controlled in terms of who can enter. For two-way control, take a look at the SureFlap Dualscan, more akin to a SureFlap Microchip cat flap.

How quickly does the flap close after my cat goes through?

The flap on the Sureflap large microchip cat flap will close as soon as your pet's body is through the door. The flap will swing shut and lock via tabs, which takes a few seconds.

If my batteries die do I have to re-program the collar keys and microchips?

No, the chips and collar keys should still be programmed in the Sureflap memory.

If I buy more than one door, do my pets have to wear multiple collar keys or chips to use them all?

No, you can program one collar key or chip to multiple doors and your pet will still be able to use each door. Each door can program up to 32 different pets.

Is there a security cover for this door?

There is no security cover for this as the different entry modes prohibit unwanted intruders, locking the rigid flap. The tabs and weather stripping also keep the your home sealed from weather.

Can I lock this so my pets can't go outside even with a chip or collar key?

Yes, there are different modes you can customize to restrict access. There is also a curfew mode, preventing a cat or dog to exit or entering during a time you set.

How do I know if my cat has a microchip?

Your vet should be able to identify whether your cat has a chip embedded, as well as letting you know if that microchip works with this door.

Will this tell me if my cat is inside or outside?

No, there is not function to let you know whether your pet is inside or outside. If you needed that feature you would want to get the SureFlap Connect model with the additional Hub, both are available on PetDoors.com.

Why isn't there a large Sureflap microchip dog door?

Well with microchip dog doors the door itself would have to be much larger for bigger pets to get through. This means that the range for sensing the chip is increased and because of that can be too far away for it to trigger the pet door lock consistently. Right now, Sureflap is working on a microchip dog door, but it still has a ways to go.

Can this pet door be installed in a glass door?

More than likely, No. The glass in glass doors is tempered and will shatter if you attempt to cut it. You can have a local glass company cut a hole, to the pet door manufacturer's specification, in a non-tempered glass. Then have then tempure it for safety. You will need this mounting adapter to have the SureFlap Microchip mount correctly.

Is this SureFlap Dog Door the only chip dog door?

This SureFlap Dog Door is for small dogs only since the flap size is 7"w x 7"h. It is the only Microchip dog door on the market.

Warranty

SureFlap™ Cat Door Guarantee

Guarantee: SureFlap™ microchip cat flaps carry a 3-year guarantee from the date of purchase, subject to proof of purchase date. The guarantee is restricted to any fault caused by defective materials, components or manufacture. This guarantee does not apply to products whose defect has been caused by normal wear and tear, misuse, neglect or intentional damage.

In the event of a part failure due to faulty parts or workmanship, the part will be replaced free of charge during the guarantee period only. At the manufacturer's discretion, a replacement product may be provided free of charge in the case of a more serious malfunction. Your statutory rights are not affected.

Disclaimer: The SureFlap™ microchip cat flap incorporates selective entry features which have been designed to minimize the risk of unwanted animals entering your home. However, it is not possible to fully guarantee the exclusion of all other animals in all circumstances.

In the rare event of an unwanted animal gaining access to your home, SureFlap cannot accept liability for any damage or inconvenience which may be incurred.

Warning: The motorized catch and manual lock are provided exclusively to prevent the entry of unwanted animals and is not a security device. SureFlap Ltd cannot accept liability for unintended use and the owner of the product accepts full responsibility for supervising the access in and out of the home that it provides.

In households with children, it is essential to include the cat flap in child-proofing considerations. Misuse of the cat flap by a child may result in the child coming into contact with potential dangers. For this reason, young children should be monitored at all times when in the immediate vicinity of the cat flap.

Caution: Prior to installation, it is the responsibility of the user to consult all building codes which may influence the fitting of the cat flap and assess the suitability of a given installation. The user must also consider potential hazards present inside or outside the cat flap as well as the impact that subsequent modifications to your property may have on the existence and use of your cat flap. It is recommended that these assessments are conducted in consultation with a construction professional.

Do not install SureFlap™ in a fire door as it will render the fire door unfit for purpose.



Customer Reviews

Customer Reviews
4.4 Based on 54 Reviews
Write a Review

Thank you for submitting a review!

Your input is very much appreciated. Share it with your friends so they can enjoy it too!

Filter Reviews:
LS
10/04/2018
Laura S.
Chip reader too close to Door to open for Chihuahua

The chip reader is to far from where the chips are typically placed in small dogs. My very small Chihuahua can nearly climb into it pushing on the door with his nose & the door still doesn't unlock unless I open the door for him & when his head is half way through it will finally read his chip & unlock. I wonder if the wall extender moves the chip reader or not. I purchased the wall extender but didn't need it for the installation (the wall wasn't that wide) & just returned it when I figured out this problem, However I don't know if the wall extender actually moves the chip reader further from the door or not. Anyone know the answer?

J
08/22/2018
Jeff
Fantastic

This pet door is absolutely the best thing ever. We had a problem with our Jack Russell going out into the backyard to bark at every possum, crow, cat, or other critter, all night long. We got tired of having to block the conventional doggie door before going to bed at night, and even more tired of having to get up and open it on the mornings we wanted to sleep in. I ordered this door and it was very easy to install. Our dog has a microchip, and the door "learned" the chip on the first try, and we've never had a problem since. It took 2 or 3 tries for our dog to learn to wait a half second for the door to unlock when coming in, but now she does it as second nature. We also have rats in our neighborhood, and this has kept them out as well (yes, they were coming in through our old doggie door to!) Finally, the people handling the emails and questions at Petdoors.com have been great to work with. I truly wish every company had the fantastic customer care I have received.

M
07/02/2018
Mo.
Great door. The curfew mode is a gem of an option. The cat tried aggressively to force it open a couples of times, but now he won't even try, as he learned it is time to be in for the night when he comes in at dusk. In the morning, when he hears the cl

Great door, works as described. A life saver. Curfew mode, raccoon mode. Wish the locking mechanism went into the flap instead of the outside.

M
06/27/2018
Mounir
Works as described

I've had the door for a few days now, so far so good. The only reason i didn't go 5 stars is the fact that the prongs stick out and a persuasive racoon could beat it. may be not. I wish the the locking prongs were made to go inside the door from the bottom or sides so there will be nothing for an intruder to push on. Great door though.

C
05/04/2018
Chris
You might want to consider another door

While I have had this door since the end of 2016 and for the most part it has done its job, i would not buy it again, as it does not function as described. The design itself is overall good, except for the locking feature, which I think is poorly designed. The locks go on the outside and inside of the door (either side of it), but a better way to make this door function as described, would be to have the locking mechanism go into the door. The reason why I give this door a poor rating, is simply because it states that it will keep out unwanted intruders, however, for the most part, it has functioned as described, unfortunately, it does not keep them all out. We have had a raccoon enter multiple times, even though i have it on Custom 5, and also used the Curfew mode on top of that, yet a raccoon still makes its way into the door. I have finally seen it with my own eyes, and this raccoon is so adamant on getting through the door, it used both front claws and rear claws to pull the door. The combination of the claws managed to push one of the buttons down while simultaneously pull the edge of the door, than was able to work on the other. It would be nice if these companies stand by their guarantee, but I wasted $300.00 on a door that does not function as described, and I have tried multiple times on the available functions of the door with no success.

SureFlap Microchip Pet Door for Doors

White Edit

SureFlap Microchip dog door for doors - automatic doggy door

Size Chart

Flap SizeFlap DimensionRough Cut OutOutside Frame Dimension
Pet Door7"w x 7"h7 7/8"w x 8 13/16"h10 1/4"w x 11" h

Frame Material

Plastic

Flap Material

Acrylic

Flap Colors

Clear

Flap Thickness

1/8

Warranty Period

3 years

Return Period

30 days

Door Open Type

Unlocks for the key signal and pet pushes open

Your Maximum Pet Size

Cats, Large Cats, Small Dogs

Controls Access

From Outside Only

# Collar Keys Included

1

Operates On

Battery

Flap Opens

Pet Must Push

Flap Design

Single, One Part, Rigid, Thin Flap

Can Be Installed In

Aluminum Door, Dual Pane Glass Sliding Glass Door, French Doors, Hollow Core Door, Metal Door, Plate Glass, Polycarbonate, Plywood or Other Thin Material, Sash Windows, Sidelight, Sideways Sliding Windows, Single Pane Glass Sliding Glass Door, Solid Core Door, Steel Door, Vinyl-Framed Sliding Glass Door, Walls

Additional Lock

4-Way Lock

Number Pets

32

Activated By

Implanted Chip, RFID

Installation Instructions

Installing the SureFlap Microchip Pet Door in a Door




Installing the SureFlap Door Through a Wall (tunnel kit sold separately)




Training Sessions

Getting Started:Some pets will take longer than others to acclimate to their new door, so patience is key! Never push or shove your pet through the door (this will only develop negative feelings). Instead, follow these training tips + tricks to help introduce your pet to the door gradually.

Limit training sessions to no more than 10 minutes at a time. Two well spaced out sessions per day should be the maximum.

Hold the flap all the way open for your pet at first; then a little less each subsequent time so your pet learns to push through on their own. Stay consistent with verbal encouragement and treats for best results.

Teaching Your Cat to Use Their Sureflap Microchip Cat Door

Step One: Introduce your cat to the door by putting your hand through it so they know how it works. Have them inspect the new cat flap to get used to the look and smell (this is a great time to program your cat’s microchip!).  

Tip: You can wipe your cat’s face or body with a cloth and wipe the door with the same cloth to give it a more familiar scent. 

Step Two: Some cat doors make a slight clicking noise when opening and closing which can scare timid cats. Try manually opening and shutting the flap slowly to familiarize your cat with this noise. 

Step Three: Get your kitty’s favorite treats or toy ready! Start by using a treat to encourage your cat through while holding the flap open for them. Once they are comfortable, start lowering the flap on them as they walk through for their treat.

Tip: Be sure to train your cat using the actual door height- meaning raise the door enough so it resembles how high it will be once installed.

Tip: If you have a door with non-removable magnets, putting some painter’s tape over the magnets can help decrease the magnet attraction strength temporarily for training purposes.

Step Four: Always make sure to reward your cat with praise (and maybe another treat) when they pass through the door.  Remember: training can take a considerable amount of time. There is no standard practice as every cat is unique.

Quick Tips

- For especially timid cats, temporarily tape it up out of the way while they get used to the idea of walking through the tunnel.

- Clear flaps may confuse pets as they might think the flap is a window. Try putting a piece of masking tape on the clear flap to distinguish it from a window and reinforce to your pet its use as a door.

- Magnetic and weighted flaps have additional weight which may be difficult for your pet to push through. Fix this problem by gently pushing the door to assist your pet as they go through or removing the magnet until your pet gets used to the full weight of the door on their own.

- If you plan on installing more than one pet door, use the same flap if possible for consistency.

- Electronic flaps make a small clicking noise when the flap is activated that may frighten timid pets. The best way to remedy this problem is to positively reinforce this sound in your pet’s mind.

- Praise your pet when they come near the door and hear the activation noise.

- If this does not work, disable the electronics with “training mode” and have your pet use the door manually for a week or so while getting acquainted with the door.

- Consistency is key! Stay consistent both in your training methods and your choice of pet doors. If you have multiple pets the first to learn will often demonstrate  for the others!

- When your first lock the flap shut, introduce your pet slowly rather than letting them “learn the hard way” by running into it.

Videos

Introducing the SureFlap Microchip Pet Door




Locking and Unlocking the SureFlap Microchip Pet Door




Raccoon Testing the Sureflap! Don't Miss This Video




An Interview with the Inventor of the SureFlap Microchip Pet Door Including Comparison with the Cat Flap Version




Getting Started

FAQ

Is there a microchip activated dog door a little larger sized for taller dogs?

Unfortunately, there is no larger microchip dog door available in this brand or any other brand. We do have other electronic pet doors that are larger, however no dog door with chip compatibility features.

What is 'raccoon mode'?

Raccoon mode is an additional security method. When it is activated, sensors will detect an animal's head in the tunnel and scan to read for a chip. If the animal does not have a chip programmed to the door, two locks are activated. These exterior locks are engaged until 10 seconds after the intruder leaves. These locks prevent a raccoon from pushing through the door into the house. Or pulling the door backward to get in.

Will this door open from the inside as well for a pet wearing a chip or collar key?

No. The SureFlap Pet Door will only read the signal from one direction, the outside. Any pet can leave, but access is controlled in terms of who can enter. For two-way control, take a look at the SureFlap Dualscan, more akin to a SureFlap Microchip cat flap.

How quickly does the flap close after my cat goes through?

The flap on the Sureflap large microchip cat flap will close as soon as your pet's body is through the door. The flap will swing shut and lock via tabs, which takes a few seconds.

If my batteries die do I have to re-program the collar keys and microchips?

No, the chips and collar keys should still be programmed in the Sureflap memory.

If I buy more than one door, do my pets have to wear multiple collar keys or chips to use them all?

No, you can program one collar key or chip to multiple doors and your pet will still be able to use each door. Each door can program up to 32 different pets.

Is there a security cover for this door?

There is no security cover for this as the different entry modes prohibit unwanted intruders, locking the rigid flap. The tabs and weather stripping also keep the your home sealed from weather.

Can I lock this so my pets can't go outside even with a chip or collar key?

Yes, there are different modes you can customize to restrict access. There is also a curfew mode, preventing a cat or dog to exit or entering during a time you set.

How do I know if my cat has a microchip?

Your vet should be able to identify whether your cat has a chip embedded, as well as letting you know if that microchip works with this door.

Will this tell me if my cat is inside or outside?

No, there is not function to let you know whether your pet is inside or outside. If you needed that feature you would want to get the SureFlap Connect model with the additional Hub, both are available on PetDoors.com.

Why isn't there a large Sureflap microchip dog door?

Well with microchip dog doors the door itself would have to be much larger for bigger pets to get through. This means that the range for sensing the chip is increased and because of that can be too far away for it to trigger the pet door lock consistently. Right now, Sureflap is working on a microchip dog door, but it still has a ways to go.

Can this pet door be installed in a glass door?

More than likely, No. The glass in glass doors is tempered and will shatter if you attempt to cut it. You can have a local glass company cut a hole, to the pet door manufacturer's specification, in a non-tempered glass. Then have then tempure it for safety. You will need this mounting adapter to have the SureFlap Microchip mount correctly.

Is this SureFlap Dog Door the only chip dog door?

This SureFlap Dog Door is for small dogs only since the flap size is 7"w x 7"h. It is the only Microchip dog door on the market.

Warranty

SureFlap™ Cat Door Guarantee

Guarantee: SureFlap™ microchip cat flaps carry a 3-year guarantee from the date of purchase, subject to proof of purchase date. The guarantee is restricted to any fault caused by defective materials, components or manufacture. This guarantee does not apply to products whose defect has been caused by normal wear and tear, misuse, neglect or intentional damage.

In the event of a part failure due to faulty parts or workmanship, the part will be replaced free of charge during the guarantee period only. At the manufacturer's discretion, a replacement product may be provided free of charge in the case of a more serious malfunction. Your statutory rights are not affected.

Disclaimer: The SureFlap™ microchip cat flap incorporates selective entry features which have been designed to minimize the risk of unwanted animals entering your home. However, it is not possible to fully guarantee the exclusion of all other animals in all circumstances.

In the rare event of an unwanted animal gaining access to your home, SureFlap cannot accept liability for any damage or inconvenience which may be incurred.

Warning: The motorized catch and manual lock are provided exclusively to prevent the entry of unwanted animals and is not a security device. SureFlap Ltd cannot accept liability for unintended use and the owner of the product accepts full responsibility for supervising the access in and out of the home that it provides.

In households with children, it is essential to include the cat flap in child-proofing considerations. Misuse of the cat flap by a child may result in the child coming into contact with potential dangers. For this reason, young children should be monitored at all times when in the immediate vicinity of the cat flap.

Caution: Prior to installation, it is the responsibility of the user to consult all building codes which may influence the fitting of the cat flap and assess the suitability of a given installation. The user must also consider potential hazards present inside or outside the cat flap as well as the impact that subsequent modifications to your property may have on the existence and use of your cat flap. It is recommended that these assessments are conducted in consultation with a construction professional.

Do not install SureFlap™ in a fire door as it will render the fire door unfit for purpose.

Customer Reviews
4.4 Based on 54 Reviews
Write a Review

Thank you for submitting a review!

Your input is very much appreciated. Share it with your friends so they can enjoy it too!

Filter Reviews:
LS
10/04/2018
Laura S.
Chip reader too close to Door to open for Chihuahua

The chip reader is to far from where the chips are typically placed in small dogs. My very small Chihuahua can nearly climb into it pushing on the door with his nose & the door still doesn't unlock unless I open the door for him & when his head is half way through it will finally read his chip & unlock. I wonder if the wall extender moves the chip reader or not. I purchased the wall extender but didn't need it for the installation (the wall wasn't that wide) & just returned it when I figured out this problem, However I don't know if the wall extender actually moves the chip reader further from the door or not. Anyone know the answer?

J
08/22/2018
Jeff
Fantastic

This pet door is absolutely the best thing ever. We had a problem with our Jack Russell going out into the backyard to bark at every possum, crow, cat, or other critter, all night long. We got tired of having to block the conventional doggie door before going to bed at night, and even more tired of having to get up and open it on the mornings we wanted to sleep in. I ordered this door and it was very easy to install. Our dog has a microchip, and the door "learned" the chip on the first try, and we've never had a problem since. It took 2 or 3 tries for our dog to learn to wait a half second for the door to unlock when coming in, but now she does it as second nature. We also have rats in our neighborhood, and this has kept them out as well (yes, they were coming in through our old doggie door to!) Finally, the people handling the emails and questions at Petdoors.com have been great to work with. I truly wish every company had the fantastic customer care I have received.

M
07/02/2018
Mo.
Great door. The curfew mode is a gem of an option. The cat tried aggressively to force it open a couples of times, but now he won't even try, as he learned it is time to be in for the night when he comes in at dusk. In the morning, when he hears the cl

Great door, works as described. A life saver. Curfew mode, raccoon mode. Wish the locking mechanism went into the flap instead of the outside.

M
06/27/2018
Mounir
Works as described

I've had the door for a few days now, so far so good. The only reason i didn't go 5 stars is the fact that the prongs stick out and a persuasive racoon could beat it. may be not. I wish the the locking prongs were made to go inside the door from the bottom or sides so there will be nothing for an intruder to push on. Great door though.

C
05/04/2018
Chris
You might want to consider another door

While I have had this door since the end of 2016 and for the most part it has done its job, i would not buy it again, as it does not function as described. The design itself is overall good, except for the locking feature, which I think is poorly designed. The locks go on the outside and inside of the door (either side of it), but a better way to make this door function as described, would be to have the locking mechanism go into the door. The reason why I give this door a poor rating, is simply because it states that it will keep out unwanted intruders, however, for the most part, it has functioned as described, unfortunately, it does not keep them all out. We have had a raccoon enter multiple times, even though i have it on Custom 5, and also used the Curfew mode on top of that, yet a raccoon still makes its way into the door. I have finally seen it with my own eyes, and this raccoon is so adamant on getting through the door, it used both front claws and rear claws to pull the door. The combination of the claws managed to push one of the buttons down while simultaneously pull the edge of the door, than was able to work on the other. It would be nice if these companies stand by their guarantee, but I wasted $300.00 on a door that does not function as described, and I have tried multiple times on the available functions of the door with no success.