- Microchip connect pet door for walls with pet hub app control (Hub must be purchased)
- Keeps out raccoons, strays, and critters
- Installs in walls 2" - 8" thick
- 7 x 7 flap is suitable for cats and small dogs
- Includes 1 RFID collar key for pets that are not yet chipped
The SureFlap Microchip Pet Door Connect for Walls is the only app-controlled pet door on the market, allowing you the capability to lock/unlock the pet door, monitor your pet's activity, and set other features to the SureFlap Connect straight from your phone, tablet, or PC. Equipped with microchip sensing technology, this Sureflap Microchip cat flap and dog door scans your pet's microchip (or RFID collar key if they are not chipped) when they come back inside, preventing any raccoons or other unwelcome animals from accessing your home. With both of these innovative technologies, this pet door is sure to meet the needs of your pet while giving you peace of mind.
Features of the App:
- Remotely lock/unlock the pet door at any time.
- Use the curfew mode to set a time period in which your pet cannot go outside, automatically locking and unlocking at the specified time.
- Monitor your pets' activity over time.
- Receive notifications every time your pet uses the door.
- Share app access with friends or pet sitters when you are away.
Features of the Door:
- 7" x 7" rigid flap is suitable for cats and small dogs.
- Installs in walls 2" - 8" thick.
- Microchip reader scans your pet's embedded microchip when they want to get back inside, preventing raccoons from entering.
- Programs up to 32 microchips or RFID collar keys. You can purchase additional RFID collar keys if necessary. One included.
- Battery-powered door uses 4 C batteries that have a battery life of around 6 months.
- When batteries are low, a low battery indicator indicator light flashes every 5 seconds. Replace the batteries when this light is flashing. When the cell batteries die, the door defaults to the locked position, which could leave cats stuck outside.
- Includes a 4-way locking mechanism (in or out only, or completely locked or unlocked) that will override the electronics when switched to the manual locking setting.
Custom Mode 5 is the raccoon mode, making this door a raccoon-proof cat door. As soon as the sensors detect an animal's head in the tunnel of the pet door, it scans to read the microchip. If the animal is not one whose chip has been programmed to trigger the door, the two locks on the exterior of the door are activated for added security. At this point, the unit will keep scanning for a microchip, and the exterior locks will remain engaged until approximately 10 seconds after the intruder animal has moved away from the door. When the exterior locks are engaged it makes it impossible for the raccoon to open the door towards them in order to get in. The interior locks prevent the raccoon or other stray animals from pushing through the door into the house. The combination of the two sets of locks have proved impenetrable to raccoons in our product testing.
- App controlled dog door is the easiest pet door to manage.
- Work and travel more with the versatility of app features.
- Microchip sensors make this door raccoon proof.
- Improves the safety of your pet with curfew mode.
- If a pet happens to be outside when curfew is on and the door is locked, they can still get in with the microchip sensing but other critters can't.
- Perfect for pets who don't enjoy wearing collars.
|Flap Size||Flap Dimension||Rough Cut Out||Outside|
|Pet Door||7" x 7"||7 7/8"w x 8 13/16"h||10 1/4"w x 11" h|
The SureFlap Pet Door works with all identification microchips implanted by your vet and SureFlap RFID collar tags.
Are there any larger sizes for taller dogs?
Unfortunately, this is the largest microchip door size. For larger pets, they will have to use an electronic door that requires a collar key.
What is 'raccoon mode'?
Raccoon mode is an additional security method. When it is activated, sensors will detect an animal's head in the tunnel and scan to read for a chip. If the animal does not have a chip programmed to the door, two locks are activated. These exterior locks are engaged until 10 seconds after the intruder leaves. These locks prevent a raccoon from pushing through the door into the house. Or pulling the door backward to get in.
Will this door open from the inside as well for a pet wearing a chip or collar key?
No. The SureFlap Microchip Cat Door will only read the signal from one direction, the outside. Any pet can leave, but access is controlled in terms of who can enter. For two way control, take a look at the SureFlap Dualscan Microchip Cat Flap.
How quickly does the flap close after my cat goes through?
The flap opening will close as soon as your pet's body is through the door. The flap will swing shut and lock via tabs, which takes a few seconds.
If my batteries die do I have to re-program the collar keys and microchips?
No, the chips and collar keys should still be programmed in the door's memory.
If I buy more than one door, do my pets have to wear multiple collar keys or chips to use them all?
No, you can program one collar key or chip to multiple doors and your pet will still be able to use each door. Each door can program up to 32 different pets.
Is there a security cover for this door?
There is no security cover for this as the different entry modes prohibit unwanted intruders, locking the rigid flap. The tabs and weather stripping also keep the your home sealed from weather.
Can I lock this so my pets can't go outside even with a chip or collar key?
Yes there are different modes you can customize to restrict access. There is also a curfew mode, preventing a cat or dog to exit or entering during a time you set.
How do I know if my cat has a microchip?
Your vet should be able to identify whether your cat has a chip embedded, as well as letting you know if that microchip works with this door. Please note that cat door sensors may not work when installed into metal doors.
Will this tell me if my cat is inside or outside?
No, there is not function in this Sure Petcare product to let you know whether your pet is inside or outside.
Can I install this into a glass door?
You will need the Sureflap mounting adapter for in-glass installations, along with professional help. If you do not want to purchase a pet door mounting adaptor and do not want to do a door installation, you can still do wall installations and can purchase tunnel extenders if your wall is too thick.
SureFlap Microchip Pet Door Connect
Locking and Unlocking the SureFlap Microchip Pet Door
Raccoon Testing the Sureflap! Don't Miss This Video
An Interview with the Inventor of the SureFlap Microchip Pet Door Including Comparison with the Cat Flap Version
SureFlap ™ Cat Door Guarantee
Guarantee SureFlap ™ microchip cat flaps carry a 3-year guarantee from the date of purchase, subject to proof of purchase date. The guarantee is restricted to any fault caused by defective materials, components or manufacture. This guarantee does not apply to products whose defect has been caused by normal wear and tear, misuse, neglect or intentional damage.
In the event of a part failure due to faulty parts or workmanship, the part will be replaced free of charge during the guarantee period only. At the manufacturer's discretion, a replacement product may be provided free of charge in the case of a more serious malfunction. Your statutory rights are not affected.
Disclaimer The SureFlap™ microchip cat flap incorporates selective entry features which have been designed to minimize the risk of unwanted animals entering your home. However, it is not possible to fully guarantee the exclusion of all other animals in all circumstances.
In the rare event of an unwanted animal gaining access to your home, SureFlap cannot accept liability for any damage or inconvenience which may be incurred.
Warning The motorized catch and manual lock are provided exclusively to prevent the entry of unwanted animals and is not a security device. SureFlap Ltd cannot accept liability for unintended use and the owner of the product accepts full responsibility for supervising the access in and out of the home that it provides.
In households with children, it is essential to include the cat flap in child-proofing considerations. Misuse of the cat flap by a child may result in the child coming into contact with potential dangers. For this reason, young children should be monitored at all times when in the immediate vicinity of the cat flap.
Caution Prior to installation, it is the responsibility of the user to consult all building codes which may influence the fitting of the cat flap and assess the suitability of a given installation. The user must also consider potential hazards present inside or outside the cat flap as well as the impact that subsequent modifications to your property may have on the existence and use of your cat flap. It is recommended that these assessments are conducted in consultation with a construction professional.
Do not install SureFlap ™ in a fire door as it will render the fire door unfit for purpose.
Installing the SureFlap Microchip Pet Door in a Wall
Installing the SureFlap Door Through a Wall (tunnel kit sold separately)
Getting Started: Some pets will take longer than others to acclimate to their new door, so patience is key! Never push or shove your pet through the door (this will only develop negative feelings). Instead, follow these training tips + tricks to help introduce your pet to the door gradually.
Limit training sessions to no more than 10 minutes at a time. Two well spaced out sessions per day should be the maximum.
Hold the flap all the way open for your pet at first; then a little less each subsequent time so your pet learns to push through on their own. Stay consistent with verbal encouragement and treats for best results.
Teaching Your Cat to Use Their Door
Step One: Introduce your cat to the door by putting your hand through it so they know how it works. Have them inspect the new cat flap to get used to the look and smell (this is a great time to program your cat’s microchip!).
Tip: You can wipe your cat’s face or body with a cloth and wipe the door with the same cloth to give it a more familiar scent.
Step Two: Some cat doors make a slight clicking noise when opening and closing which can scare timid cats. Try manually opening and shutting the flap slowly to familiarize your cat with this noise.
Step Three: Get your kitty’s favorite treats or toy ready! Start by using a treat to encourage your cat through while holding the flap open for them. Once they are comfortable, start lowering the flap on them as they walk through for their treat.
Tip: Be sure to train your cat using the actual door height - meaning raise the door enough so it resembles how high it will be once installed.
Tip: If you have a door with non-removable magnets, putting some painter’s tape over the magnets can help decrease the magnet attraction strength temporarily for training purposes.
Step Four: Always make sure to reward your cat with praise (and maybe another treat) when they pass through the door. Remember: training can take a considerable amount of time. There is no standard practice as every cat is unique.
- For especially timid cats, temporarily tape it up out of the way while they get used to the idea of walking through the tunnel.
- Clear flaps may confuse pets as they might think the flap is a window. Try putting a piece of masking tape on the clear flap to distinguish it from a window and reinforce to your pet its use as a door.
- Magnetic and weighted flaps have additional weight which may be difficult for your pet to push through. Fix this problem by gently pushing the door to assist your pet as they go through or removing the magnet until your pet gets used to the full weight of the door on their own.
- If you plan on installing more than one pet door, use the same flap if possible for consistency.
- Electronic flaps make a small clicking noise when the flap is activated that may frighten timid pets. The best way to remedy this problem is to positively reinforce this sound in your pet’s mind.
- Praise your pet when they come near the door and hear the activation noise.
- If this does not work, disable the electronics with “training mode” and have your pet use the door manually for a week or so while getting acquainted with the door.
- Consistency is key! Stay consistent both in your training methods and your choice of pet doors. If you have multiple pets the first to learn will often demonstrate for the others!
- When your first lock the flap shut, introduce your pet slowly rather than letting them “learn the hard way” by running into it.