Hale Pet Doors for Doors

SKU# 03HS0

  • The Hale line offers a perfect blend of style and functionality
  • Sturdy aluminum framing available in four colors to match any decor
  • Clear, flexible flaps are easy for pets of all sizes
  • Single or double flap lined with magnets and weather stripping for increased energy efficiency
  • Matching locking cover incorporates a pin lock for excellent security

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Stock No: 03HS0
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Availability: In stock

Price From: $169.99
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Price From: $169.99

Hale Pet Doors for Doors

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  • The Hale line offers a perfect blend of style and functionality
  • Sturdy aluminum framing available in four colors to match any decor
  • Clear, flexible flaps are easy for pets of all sizes
  • Single or double flap lined with magnets and weather stripping for increased energy efficiency
  • Matching locking cover incorporates a pin lock for excellent security
Flap Size  &
Stock No
Flap DimensionRough Cut OutOutside Frame DimensionFlap Type
5 1/2" w x 7 1/2" h7 3/8" w x 9 3/8" h8 3/8" w x 10 3/8" hSingle
Small Medium
6 1/2" w x 9 1/2" h8 1/2" w x 11 1/2" h9 9/16" w x 12 9/16" hSingle
8 1/2" w x 12 1/2" h10 1/2" w x 14 1/2" h11 9/16" w x 15 3/8" hSingle
Tall Medium
8 1/2" w x 16" h10 1/2" w x 18" h11 9/16" w x 19 1/16" hSingle
11" w x 16" h13" w x 18" h14 1/16" w x 19 1/16" hSingle
Tall Large
11" w x 19 1/2" h13" w x 21 5/8" h14 1/16" w x 22 9/16" hSingle
Tall Large Plus
11" w x 23 1/2" h13" w x 25 5/8" h14 1/16" w x 26 9/16" hSingle
Extra Tall Large
11" w x 27 1/2" h13" w x 29 5/8" h14 1/16" w x 30 9/16" hSingle
Extra Large
14" w x 19 1/2" h16" w x 21 5/8" h171/16" w x 22 9/16" hSingle
Extra Large Plus
14" w x 23 1/2" h16" w x 25 5/8" h17 1/16" w x 26 9/16" hSingle
15 1/2" w x 27 1/2" h17 5/8" w x 29 5/8" h18 9/16" w x 30 9/16" hSingle

After you make the basic pet door choices--flap size, single vs double flap and frame color--you will have 
an opportunity to make other product selections. These include:

  • Locking Cover Load Direction (to accommodate obstructions)
  • Separate Inside Frame Color Choice (to match the inside of your home)

 Also, these same pet doors are available in custom dimensions at Hale Custom Dimension for Doors.

Hale Pet Door for Doors

The Hale Pet Door for doors is constructed with quality and care in the USA. One of these pet doors can last many years with regular use, as the frame is built from strong aluminum that can withstand the elements. You can install them in any door that is between ¾” and 2” thick!

Features of the Hale Door Mount

  • Clear vinyl flaps, offered in single or double options. The more weather resistant dual flap design adds the additional protection of a flap on the interior frame.
  • Sleek aluminum frame comes in four different colors, with the option of customizing the inside frame allowing you to mix and match.
  • Magnets around the edges of the flap(s), number varies between sizes. Strength of magnets is easily adjustable.
  • Flap is surrounded by ½” fuzzy nylon weather stripping to limit drafts.
  • Fits doors 1 9/32” to 2” thick, however they include a build out for thinner doors down to ¾”.
  • Locking cover is extremely shock and impact resistant, secured with a steel pin lock.
  • 5 year limited warranty.

Perfect Time for a Hale Pet Door

  • Small or timid pets have an easier time learning to use a Hale due to ease of opening the flap.
  • Large pets sharing a pet door with a smaller pet, or a dog and a cat, can have an easier time than with other flaps that may be heavier or harder to push through.
  • If you are worried about a bulky pet door frame standing out in your home, the slim design of the Hale's frame is the perfect solution. The multiple color possibilities make it easier to match your interior and exterior color schemes.
  • If you need a custom sized pet door to fit a specific space or existing opening, you can order a custom sized Hale pet door as well!
  • If you love a stylish product that is also built to last, the Hale Pet Door is perfect for you!

Customer Reviews

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  • Love the door review by Judy
    How do you rate this product?
    5 5 Love the door

    We love the door. My husband installed it with little effort. It has been a super door. I wish all our dog doors had been this brand.

    (Posted on 10/14/2016)

  • Great! review by Willy
    How do you rate this product?
    5 5 Great!

    The Pet Door has been in for maybe 10 years. It is the best
    thing we ever did for our pets. When we are gone, no worries....they can go outside into our fenced yard whenever. Sometimes, when I get home from work, they are out on the deck getting a suntan!
    It's thick and heavy duty. Our dog and our cat both use it.

    (Posted on 10/14/2016)

  • Long lasting review by Neuman's Mom
    How do you rate this product?
    5 5 Long lasting

    I purchased this product 14 years ago and it is still in use today. The flap is still clear and flexible. It has held up in the heat (110 degrees) with no problems. I'm putting a second door into the back yard as my 14-year old cat no longer likes all the noise and commotion in the front yard...and I'm tired of being the "cat butler"!

    (Posted on 10/11/2016)

  • Best option review by Ran
    How do you rate this product?
    5 5 Best option

    Pet door is excellent. It took some getting used to, but they fly in and out now with little hesitation. The size was very important for my pack of 150LB+ dogs. I don't believe there's a better option than the Extra Large Hale Door I chose. Installation was a breeze, and it looks great as well.

    (Posted on 10/11/2016)

  • Working well review by Glenn
    How do you rate this product?
    5 5 Working well

    The Hale Pet Door has been working very well. It was easy to install and we have had zero problems with it. Out German Shepard uses it with ease. It has been an excellent product.

    (Posted on 10/11/2016)

  • Great door review by Little Man's Door
    How do you rate this product?
    5 5 Great door

    Husband installed it easily. Had this door over a year and other than the plastic turning a little cloudy, it's still working as good as new! Nothing bad to say about it!

    (Posted on 10/11/2016)

  • As good as expected review by Lynne
    How do you rate this product?
    5 5 As good as expected

    Pet door has performed as expected. This is not our first Hale indoor-outdoor door. Keep up the good quality. Our glazier installed it in the panel of glass that replaced the original panel between our sunroom and screened porch. Since we used one of your certified installers, Glass Guru in Indianapolis, I assume they had not trouble. The whole project was friggin' expensive, but we love our cats...

    (Posted on 10/10/2016)

  • All sizes use it review by Patricia
    How do you rate this product?
    5 5 All sizes use it

    I love my door but better, my dogs love it. Dogs range in sizes from 10# to 60# all can use it. My original door was purchased for a 157# pot belly pig so I have a big one. Yes the 10#ers and my darling pig used the same door, never a problem. Even the cat sneaks out with no problem.
    I’m on my 3rd door for my 3rd house. Flaps hold up extremely well, even with the bigger guys flying thru to enthusiastically greeting company. Thanks for making a great product that I never have to worry about.

    (Posted on 10/10/2016)

  • Difficult to clean review by Jane
    How do you rate this product?
    5 5 Difficult to clean

    The flap is a little difficult to keep clean and I may eventually need a replacement. The only negative is that it did not come with a liner on the bottom of the door (or more lining on the sides of the door). I made a liner for the base of the frame of the door, as it is hard to clean out the groove. I had someone install the door for me, and he did not have any difficulty. I would not have been able to do it myself.

    (Posted on 10/10/2016)

  • Excellence in every way! review by 1dog3bitches
    How do you rate this product?
    5 5 Excellence in every way!

    Excellent product after trying and failing with others!
    65kilo Great Dane + 2kilo Chihuahua use it countless times a day so size is no obstacle.
    Installed about 3 years ago and still in perfect condition so excellent value.

    (Posted on 10/10/2016)

  • Outstanding review by Chris
    How do you rate this product?
    5 5 Outstanding

    It has been a year and 1/2 since we installed the pet door. We ended up installing a little higher that I'd planned on because of the configuration of the door, and I worried it would be a problem for our two Shitzu's, especially the 15 year old. But they both learned to use it in one training session.
    The quality of the materials is excellent. We live in the northwest where the climate can be damp and a little cool. No drafts or rain through the door. And it has lasted extremely well, with the dogs going in and out many times a day.

    (Posted on 10/9/2016)

  • Very impressed review by Bianca
    How do you rate this product?
    5 5 Very impressed

    The dogs and cat learned to use the doors without difficulty. I'm very happy with the quality and like that the covers to secure them at night are very sturdy. My handyman was very impressed with their quality and said they are the best he has ever seen.

    (Posted on 10/9/2016)

  • Repeat customer review by Bill
    How do you rate this product?
    5 5 Repeat customer

    This is our second Hale door. We have 2 Springers and a yard with invisible fence. I'm not sure who loves the door more, the dogs or me. They come and go at their leisure. With the new door in a new home, I thought I'd need to give them some training. Not so. They just started using it.
    We also find the Hale door to be very well built. The double flaps always snap shut and the only maintenance is an occasional cleaning.

    (Posted on 10/7/2016)

  • Great dog door review by Bianca
    How do you rate this product?
    5 5 Great dog door

    Bought two. My handyman who installed them said they were the best doors he has seen. The double flap with magnets work great to keep the drafts out. Love the sliding inset door to lock it at night.

    (Posted on 8/30/2016)

  • High quality doggie door review by Jules
    How do you rate this product?
    5 5 High quality doggie door

    This is the fourth Hale Pet Security door I have purchased since 1996. You pay more for these than for most other pet doors, but the quality is excellent. I have purchased both single-flap and double-flap door styles, in large and medium sizes. The double flap serves as an "air lock" to maintain the desired indoor temperature and keep out the outside cold or heat. The magnets that hold the flaps in place are especially important if you live in area of high wind combined with rain and/or snow. The door lock is secure. My dogs had no trouble learning to use the doors - even my 5 pound Chihuahua figured it out by watching her canine siblings.

    (Posted on 1/4/2016)

  • Best Dog Door ever review by apandres
    How do you rate this product?
    5 5 Best Dog Door ever

    We are building a new house and wanted a double flap model with good magnets for our large dogs. The Hale Pet Door really fits the bill - very sturdy and closes tightly. The option for removing the locking panel to the side eliminates trying to pull it up over the window trim in the door. Kind of pricey, but should last way longer than those cheaper models that just blow open when there's a good breeze.

    (Posted on 5/24/2015)

  • Worth the price review by 3 whippets
    How do you rate this product?
    5 5 Worth the price

    Love our Hale double flap dog door! We had it professionally installed (handyman). The double flaps seal well and keep out absolutely all drafts. The dogs have no problem using it. These dog doors are quite expensive compared to other brands you can get more easily at home improvement box stores, but they absolutely are special and worth the cost. We have tall but skinny dogs. These doors have many more size options, including tall, so that to get a door tall enough (and able to be placed fairly low on the door), the dog door is still suitably narrow instead of being a gigantic hole in the people door. Quality materials too.

    (Posted on 2/16/2015)

  • Quality, Durability review by Jazi
    How do you rate this product?
    5 5 Quality, Durability

    We installed ourselves, well my husband did, which took about and hour and a half, Our door is metal exterior, insulative foam core. Bought the single flap since we don't have severe cold weather. We have 3 20+ lb cavapoos and a yellow lab who all successfully go in and out through this door. I had trouble finding the wax they recommend for the edges of the pass through panel so I used Turtle instead. We skipped installing the metal top rail we bought as it didn't seem to provide a real value. 2 months and counting, and I would recommend this Hale pet door. You can find less expensive, but it seems the quality warrants the price here.

    (Posted on 2/9/2015)

  • Excellent product review by loveourhalepetdoor
    How do you rate this product?
    5 5 Excellent product

    I bought this door to replace a one-flap dog door in our walkout basement. This new door with the double flaps seals beautifully and keeps out both rain and wind, even when the wind blows hard. The frame is a very sturdy aluminum construction and will last for many years. This door was double the price of many others we considered, but its solid construction and good seal are worth every penny.

    (Posted on 4/10/2014)

  • LOVE OUR DOOR review by Happy in Oklahoma!
    How do you rate this product?

    We bought the double flap door 3.5 years ago and are completely satisfied. We have two large dogs that are in and out all day. The quality is great and it is holding up wonderfully. We had the door for the sash window from Petdoors,com at our previous home and that too held up great, so when we bought a new home and had a different dog door need we returned to your site.

    We have very windy weather and the magnets hold the flaps shut through all that. Everytime I clean the flaps I am reminded what a great purchase this has been.

    Thank you for your quality products!

    (Posted on 3/28/2014)

  • hale pet door review by lacoast
    How do you rate this product?
    5 4 hale pet door

    Good quality door. It needs pre drilled holes as I broke the bit sent with the door trying to drill thru the metal. I had to get a man to drill it for me with a new bit. Door is solid and good construction. the clear plastic panels are stiff and heavy which took my yorkie over a month of encouragement and training to get her use to a heavier flaps with tighter securing magnets. I told her "push " so much she thinks it is a command to go outside. Now she uses it regularly. it was work but worth it in the end.

    (Posted on 3/24/2014)

  • Love this dual flap door! review by Mary
    How do you rate this product?
    5 5 Love this dual flap door!

    Bought and installed this two flap door about six years ago for our American Foxhound. It cost a bit more, but has been worth every penny. My dog has been bounding in and out of it for years, and neither flap has ever broken or torn. Magnets still hold. The dual flaps mostly keep out the cold, and we live in CT. I clean it twice a year because she pushes it with her nose and it gets all doggie booger snotty. It cleans up looking just like the day we first installed it. The clear flaps even let light into the darkish little hallway.

    You are to be congratulated on this superior product. Sorry it
    took me so long to say so.

    (Posted on 11/11/2013)

  • Absolutely fabulous review by Luna
    How do you rate this product?
    5 5 Absolutely fabulous

    Can't say how pleased I am with my purchase, I was desperate to find a door that would work and last, I have two Chihuahuas and a Great Dane who have no problems at all with their new door, and it keeps wind and rain out, (we are waiting for snow :) and we were getting desperate to find a pet door that would quite simply do as it says on the box! Nothing like it that I could find locally so I have had to travel across the pond but no regrets as IT works whoopee.

    (Posted on 11/1/2013)

  • cost too high review by Cat lover
    How do you rate this product?
    5 3 cost too high

    It cost too much! There is nothing special for that kind of money.

    (Posted on 8/3/2013)

Weight 9.0000
Manufacturer Hale Pet Door
Your Maximum Pet Size Cats, Large Cats, Small Dogs, Medium Dogs, Large Dogs, X-Large Dogs
Climate Suitability Severe-4 Season, Temperate-3 Season
Wind Resistance High, Average
Sealing Value High, Average
Self-Framing Yes
Frame Material Extruded Aluminum
Insulation Value Average, High
Possible to Add Additional Magnets for Greater Wind Resistance Yes
Flap Material Vinyl
Flap Design Single, Double, One Part , Flexible, Thin Flap
Flap Colors Clear
Flap Thickness 1/8"
Replacement Flaps Available Yes
Ability to Lock Flap Separate Locking Cover-Loads from Side, Separate Locking Cover-Loads from Top
Locking Cover Material Polycarbonate
Can Be Installed In Aluminum Door, Hollow Core Door, Metal Door, Solid Core Door, Steel Door
Warranty Period 5 years limited
Return Period 30 days
Manufacturer's Restocking Fee None



Step 1 Before installation, ensure that you have the proper size pet door for your cat or dog. If in doubt, it may be better to choose a larger size. It can be dangerous for your pet to use a too small pet door. A general rule is to install the pet door so that the height of the flap is at least as height as the top of your pet at the withers.  If you have a short pet as well, be sure he won't have too high a 'step-over'.

Step 2  Review the large illustration of the pet door at the end of the instructions and familiarize yourself with the various components.

Step 3  Be sure you received all parts that should have been included.

A Complete Kit Contains

Hale Pet Door™  for Door Installation
Locking Cover
5/8” #6 Phillips Head Screws
7/64” drill bit
Optional Raincap

The tools required may differ depending upon the type of door you are installing in.  You will need a drill to start the rough cut out and also to drill the screw holes, A saw will be required to finish cutting out the rough opening and a phillips head screwdriver for the screws.

Step 4  Decide where to place your pet door.  A good idea is to make sure that there are no knobs or other obstructions above the pet door that could interfere with the security cover. 

Second, be sure that the rough opening will be at least four inches from the bottom and from the side of the 'people' door.  This will maintain the integrity of the door.  (This measurement may vary depending on the size and type of door being used.) 

Step 5  Use drop cloths on both sides of the door to ease cleanup.

Step 6  Mary the installation area using a level for accuracy. Use masking tape to record the placement before drilling.

Hale Pet Door Mark Door for cutting Graphic Measure for pet door

Measure and mark all four sides before sawing.  Use masking tape to mark the rectangle. Use the following dimensions to get the correct size rough opening for your size door.

Pet Door SizeRough Opening
Width x Height
Small7 3/8" x 9 3/8"
Small Medium8 1/2" x 11 1/2"
Medium10 1/2" x 14 1/2"
Tall Medium10 1/2" x 18"
Large13" x 18"
Tall Large13" x 21 5/8"
Tall Large Plus13" x 25 5/8"
Extra Tall Large13" x 29 5/8"
Extra Large16" x 21 5/8"
Extra Large Plus16" x 25 5/8"
Giant17 5/8" x 29 5/8"
 Level opening before drilling pet door
Make sure the opening is square and level before drilling.  This will help ensure that the pet door operates correctly.

Step 7 For Wood Doors  Drill out two corners diagonal from each other (top left and bottom right OR top right and bottom left).  using  a 7/8” wood bit or a 5/16” steel bit.  If you use the 5/16” drill bit, drill three holes close together and wiggle the bit until you have connected the three holes.  This procedure will allow you enough room to fit a jig saw blade into the holes. 


Drill your initial holes carefully and take care not to go outside your marked opening.  You may wish to use a level on the drill bit to make sure that both the inside and outside edges of the rough opening are correctly aligned.

drill holes in people door for pet door

 After the holes are connected, use a reciprocating saw, scroll saw or jig saw  to cut out the opening along the lines you've marked. cut hole in people door for pet door

Step 7 for Metal Doors  If  you have a drill and reciprocating saw, follow the above directions for wood doors, using a 14 tooth / inch blade on the reciprocating saw.   Otherwise, drill the four corners and use a chisel at the corners to start the hole.  Finish the rough opening cut with a power saber saw.  Be careful that the saw blade does not dent the other side of the door while you cut. The Hale Pet Door™ “door” model is completely self-framing so there is no need to 'frame out' the inside of the door.

Step 8  Separate the pet door frame into two halves and place the side with the locking cover to the inside.   Remove the locking cover.  Before installing the pet door into the rough opening,  loosen the screws holding the deadbolt lock.  Back them out a few turns, otherwise they may protrude enough to keep the corner of the pet door off the people door leaving a gap. 

Step 9  Place the inside frame of the pet door into the opening in the door.  Place the outside frame of the pet door into the other side of the door and let the pet door frame telescope together.  Squeeze the two sides of the pet doors frame together tightly.  You may hold them together with carpenter's clamps as you proceed.

Test fit the pet door prior to drilling
any screw holes.


Optional Step  If you elected to use the rain cap for your petdoor installation, attach it to the outer frame as shown.  It will simply hook onto the top of the outer frame.  Then telescope the frames together as stated in Step 9.

Step 10  Using the pre-drilled pilot holes in the pet door frame and the supplied drill bit, drill one hole through the inside edge of the outside frame at the bottom.  Insert and loosely tighten one screw. Make sure the door is level and adjust if needed.  When door is level, tighten the inserted screw and repeat drilling and inserting the rest of the screws in the pet door frame.  Also, retighten the screws that hold the pin bolt lock in place.

Step 11  Once the pet door is installed you can fill any gaps or seal the edges with caulking if desired.  Do not caulk the bottom of the inside or outside frame.  It is a good idea to place blue painter's tape around the three sides of the pet door that you will be caulking.  After you apply the caulking and smooth it, you can remove the tape for a clean edge and no mess on your people door.  See the instructions under “raised panel doors” for dealing with gaps and using caulking backer rod.

Step 12:   The Starboard® cover will slide easily into place in the built in frame and can be easily locked and unlocked with the positive action pin bolt lock.   (NOTE: The photo to the right shows the cover in place with the protective covering still on the Lexan cover (Lexan is now discontinued).  Starboard covers do not need this covering as they are not prone to scratching.)

Step 13: Remove the drop cloths and clean up the area.  We recommend cleaning the frame and flaps of the pet door also.  Use soap and water or glass cleaner without ammonia.

 You may also adjust the magnets in the frame if necessary.  They can either be raised or lowered so the flaps seal but swing freely.  Adjust the magnets upward by twisting a flat headed screwdriver below the magnet between the magnet and the frame.  Adjust the magnets downward by tapping lightly with the handle of your screwdriver.  NEVER hit a magnet hard with a hammer as this may bend the legs of the magnet and cause it to eventually fall out of the door track.


You have now completed the installation of your new Hale Pet Door™.  We hope you and your pet enjoy the new investment you have made in your home!

Notes for Various Types of Doors

Raised panel doors

  • Two types of  raised panel door are illustrated above. A true raised panel door will be built of solid wood, and the panels will be separate pieces of wood contained in the body of the door. This type of door is common on older homes, but in newer homes you are more likely to find doors whose surfaces have been molded to look like a raised panel door.

  • Carefully consider placement of your pet door before cutting the rough opening.   Ideally, the pet door should be either centered on the door or centered on a panel. If the door is a true raised panel door, centering the pet door on the people door is not a good idea. Cutting out the vertical support will structurally weaken the door.

  • Once you have determined where to place the door, cut out the rough opening and install the pet door as described above.

  • There should be gaps that need to be filled between the pet door and the door where the grooves from the raised panel are.

  • Put blue masking tape on the door so that the bottom of the tape is even with the top of the pet door. Fill the gaps with "caulking backer rod". Make sure your filler does not come up to the edge of the pet door frame.

  • Fill the gap with caulk of an appropriate type and color. Smooth the caulk with a putty knife or a razor blade. Remove the blue tape carefully. Clean up and you are finished.

Cross Hatch doors



Typical crosshatch door

To drill starter holes through a solid wood door, use a 7/8" paddle bit and drill almost all the way through the door. Go to the other side of the door and finish the hole. This will prevent splintering wood.

  • A crosshatch door, also called a farmhouse door, usually has a window in the upper half. The lower half is constructed very much like a raised panel door, but the panels are usually sunken in compared to the rest of the door. These doors are almost always solid wood. Be very careful when drilling your starter holes in wood. If you push too hard the wood may splinter.

  • Installation of the pet door is about the same as with any other door. The difficulty is filling in the gaps. Depending on how deep the gap is, there are several different ways to approach this. If the gap is not very deep, caulking backer rod and caulk will work nicely. If the gap is deep you may want to consider filling with pieces of wood. This will require a hacksaw, miter box, and careful measuring.

Hollow Core Doors 

  • If you are installing in a hollow core door, don’t cut your rough opening with a reciprocating saw if you can avoid it. It tends to shake the door surface violently, sometimes separating it from the interior “honeycomb”. Use a circular saw and diamond blade. It makes a clean, easy cut.

Fiberglass Doors

  • Fiberglass doors can be cut with a reciprocating saw or a circular saw with a diamond blade but be sure to wear a good dust mask!   You do not want to be inhaling fiberglass.

Wood Doors 

  • Cut wood doors with a reciprocating saw. Do not try to use the circular saw. The diamond blade will simply scorch the wood, barely cutting it, and a wood blade will grab the wood and take off, which will be dangerously hard to control.

Steel Skin Doors

  • Steel skin doors are made of a foam core covered with thin steel skin. If the pet door you are installing is small, (medium or smaller), you can cut the rough opening with a diamond blade and clean up the corners with a reciprocating saw. If the pet door is larger than a medium, sink the diamond blade into the door in one spot on all four sides of the rough opening. This creates four grooves you can get a reciprocating saw blade into. Use a fine blade on the reciprocating saw. (18-tooth per inch at a minimum.)


Q: I have a Hale Single Flap door, which flap mount should I choose, inside or outside?

A:  For a Hale pet door single flap, you should select the outside flap.

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Hale Pet Door 5 Year Limited No Fault Warranty

(All parts-including flaps-and labor)

Thank you for doing business with Hale Pet Door ™.  We are sure you will receive years of excellent service with your purchase.  If the product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price.  Be sure to pack the product well as we can only give 50% credit for a damaged pet door.

HSPD Manufacturing, Inc. guarantees and warrants, subject to the conditions and restrictions stated below, that the Hale Pet Door ™ products and component parts thereof, purchased from HSPD Manufacturing, Inc. shall be free from any defects in materials and workmanship.  The warranty period for all Hale Pet Door™ model pet doors is effective from the date of purchase and extends to the anniversary date marking the end of the fifth year.  We agree to exchange or repair at our expense, F.O.B. our plant or warehouse any unit found to be defective in workmanship and/or material, subject to plant inspection. (See notes A and B below)

1st year – 100% of all parts and labor
2nd year – 50% of all parts and labor
3rd year – 40% of all parts and labor
4th year – 30% of all parts and labor
5th year – 20% of all parts and labor

This warranty does not include shipping to HSPD Manufacturing, Inc. or any field service labor unless the product was installed by Hale Pet Door ™.

A-Glass Breakage:  We use fully tempered glass of the greatest quality and strength available for each application.  It also meets or exceeds all safety glazing laws and codes in the United States.  Even tempered glass will break on occasion, but it is very rare.  When there is a breakage of glass for whatever reason, within the FIRST YEAR, we will replace the unit for 50% of the current total price. There is no warranty on glass after the first year.

B-Parts Damaged by Misuse or Neglect:  HSPD Manufacturing, Inc. will pay 20% of the cost of the current list price of parts and labor.  No reimbursement shall be greater than the price of the replacement part. 

C-Omni Oversize Panels: This application is not recommended.  Therefore, we will only warranty 50% of the cost of the panel for the first year.  However, the pet door itself is covered per our standard warranty.

HSPD Manufacturing, Inc. will credit 50% towards the cost of a replacement Hale Pet Door that was damaged due to mis-cutting, mis-measuring or any other damage due to no fault of HSPD Manufacturing, Inc.  HSPD Manufacturing, Inc. will not accept any responsibility beyond 50% if damage is due to no fault of HSPD Manufacturing, Inc.