- Sleek, aluminum framing comes in 4 colors (White, Arizona Beige, Bronze & Brushed Aluminum) to match your home.
- Standard size fits doors 1 3/8” ‒ 2” thick. Custom sizes available.
- Choice of single or double flap to accommodate all climates.
- Energy-efficient and weather resistant.
- Pets of differing sizes easily share a larger door due to the adjustable magnet strength and lightweight flap(s).
The Hale Pet Doors for Doors are long-lasting, exceptional doors designed to benefit your pets' well being without compromising the insulation of your home. With the double flap option, the Hale dog door provides supreme weather resistance, keeping your home a comfortable temperature, whatever the season. All flaps are lined with fuzzy, nylon weather stripping and magnets to keep the door properly sealed. The magnet strength is adjustable as well, making the larger-sized Hale doggie doors shareable among pets of different sizes. The Hale door model and Wall model operate off the same platform, so parts are easily found! The versatility of this pet door is sure to meet your expectations, making life easier for both you and your pets.
- Standard size fits doors 1 3/8” ‒ 2” thick, but a custom build-out for thinner doors down to ¾" is available.
- Call Customer Service for a custom order: 1-800-826-2871.
- Clear & flexible vinyl flaps available in a single or double flap option.
- Single flap recommended for moderate climates.
- Double flap recommended for extreme climates.
- Fuzzy, nylon weather stripping lines the perimeter of the flap to improve insulation.
- Magnets on the flap maintain a tight seal. Magnet strength is adjustable.
- Outer frame features a rain cap that hooks to the top edge of the outside frame and helps protect against water intrusion (if choosing secondary exterior security cover and rain cap, you must choose a side loading security cover)
- The aluminum frame comes in four different colors with the option to mix and match the interior and exterior frame colors to accurately match the inside and outside of your home.
- Call Customer Service for a custom order: 1-800-826-2871
- Provides a shock/impact resistant locking cover with a steel pin lock. Choose from which direction you want the cover to load (custom left side, custom right side, or top).
- Call Customer Service for a custom order: 1-800-826-2871
- Adjustable magnet strength allows pets of varying sizes to share a larger door.
- Mix and match frame color option prevents you from having to paint one side or the other.
- Double flap improves weather resistance.
- Clear flaps are easy for pets to use and see-through.
- Long-lasting flaps will prevent you from replacing flaps as often as other pet doors on the market require.
|Flap Size||Flap Dimension||Rough Cut Out||Outside Frame Dimension||Flap Type|
|Small||5 1/2" w x 7 1/2" h||7 3/8" w x 9 3/8" h||8 3/8" w x 10 3/8" h||Single|
|Small Medium||6 1/2" w x 9 1/2" h||8 1/2" w x 11 1/2" h||9 9/16" w x 12 9/16" h||Single|
|Medium||8 1/2" w x 12 1/2" h||10 1/2" w x 14 1/2" h||11 9/16" w x 15 3/8" h||Single|
|Tall Medium||8 1/2" w x 16" h||10 1/2" w x 18" h||11 9/16" w x 19 1/16" h||Single|
|Large||11" w x 16" h||13" w x 18" h||14 1/16" w x 19 1/16" h||Single|
|Tall Large||11" w x 19 1/2" h||13" w x 21 5/8" h||14 1/16" w x 22 9/16" h||Single|
|Tall Large Plus||11" w x 23 1/2" h||13" w x 25 5/8" h||14 1/16" w x 26 9/16" h||Single|
|Extra Tall Large||11" w x 27 1/2" h||13" w x 29 5/8" h||14 1/16" w x 30 9/16" h||Single|
|Extra Large||14" w x 19 1/2" h||16" w x 21 5/8" h||17 1/16" w x 22 9/16" h||Single|
|Extra Large Plus||14" w x 23 1/2" h||16" w x 25 5/8" h||17 1/16" w x 26 9/16" h||Single|
|Giant||15 1/2" w x 27 1/2" h||17 5/8" w x 29 5/8" h||18 9/16" w x 30 9/16" h||Single|
Don't know which flap size to get? Here is a measurement guide to help you out
After you make the basic pet door choices--flap size, single vs double flap and frame color--you will have an opportunity to make other product selections. These are custom and can be made by calling customer service at 1 (800) 826-2871:
- Locking Cover Load Direction (to accommodate obstructions)
- Separate Inside Frame Color Choice (to match the inside of your home)
Also, these same pet doors are available in custom dimensions at Hale Custom Dimension for Doors.
Hale Pet Door 5 Year Limited No Fault Warranty
All parts—including flaps—and labor.
Thank you for doing business with Hale Pet Door™. We are sure you will receive years of excellent service with your purchase. If the product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price. Be sure to pack the product well as we can only give 50% credit for a damaged pet door.
HSPD Manufacturing, Inc. guarantees and warrants, subject to the conditions and restrictions stated below, that the Hale Pet Door™ products and component parts thereof, purchased from HSPD Manufacturing, Inc. shall be free from any defects in materials and workmanship. The warranty period for all Hale Pet Door™ model pet doors is effective from the date of purchase and extends to the anniversary date marking the end of the fifth year. We agree to exchange or repair at our expense, F.O.B. our plant or warehouse any unit found to be defective in workmanship and/or material, subject to plant inspection. (See notes A and B below).
1st year – 100% of all parts and labor; 2nd year – 50% of all parts and labor; 3rd year – 40% of all parts and labor; 4th year – 30% of all parts and labor; 5th year – 20% of all parts and labor.
This warranty does not include shipping to HSPD Manufacturing, Inc. or any field service labor unless the product was installed by Hale Pet Door™.
A-Glass Breakage: We use fully tempered glass of the greatest quality and strength available for each application. It also meets or exceeds all safety glazing laws and codes in the United States. Even tempered glass will break on occasion, but it is very rare. When there is a breakage of glass for whatever reason, within the FIRST YEAR, we will replace the unit for 50% of the current total price. There is no warranty on the glass after the first year.
B-Parts Damaged by Misuse or Neglect: HSPD Manufacturing, Inc. will pay 20% of the cost of the current list price of parts and labor. No reimbursement shall be greater than the price of the replacement part.
C-Omni Oversize Panels: This application is not recommended. Therefore, we will only warranty 50% of the cost of the panel for the first year. However, the pet door itself is covered per our standard warranty.
HSPD Manufacturing, Inc. will credit 50% towards the cost of a replacement Hale Pet Door™ that was damaged due to mis-cutting, mismeasuring, or any other damage due to no fault of HSPD Manufacturing, Inc. HSPD Manufacturing, Inc. will not accept any responsibility beyond 50% if the damage is due to no fault of HSPD Manufacturing, Inc. HSPD Manufacturing, Inc. reserves the right to inspect any and all products before honoring any claim.
BEFORE BEGINNING, PLEASE READ ALL INSTRUCTIONS COMPLETELY
Step 1 Before installation, ensure that you have the proper size pet door for your cat or dog. If in doubt, it may be better to choose a larger size. It can be dangerous for your pet to use a too small pet door. A general rule is to install the pet door so that the height of the flap is at least as height as the top of your pet at the withers. If you have a short pet as well, be sure he won't have too high a 'step-over'.
Step 2 Review the large illustration of the pet door at the end of the instructions and familiarize yourself with the various components.
Step 3 Be sure you received all parts that should have been included.
A Complete Kit Contains
Hale Pet Door™ for Door Installation
5/8” #6 Phillips Head Screws
7/64” drill bit
The tools required may differ depending upon the type of door you are installing in. You will need a drill to start the rough cut out and also to drill the screw holes, A saw will be required to finish cutting out the rough opening and a phillips head screwdriver for the screws.
Step 4 Decide where to place your pet door. A good idea is to make sure that there are no knobs or other obstructions above the pet door that could interfere with the security cover.
Second, be sure that the rough opening will be at least four inches from the bottom and from the side of the 'people' door. This will maintain the integrity of the door. (This measurement may vary depending on the size and type of door being used.)
Step 5 Use drop cloths on both sides of the door to ease cleanup.
Step 6 Mary the installation area using a level for accuracy. Use masking tape to record the placement before drilling.
Measure and mark all four sides before sawing. Use masking tape to mark the rectangle. Use the following dimensions to get the correct size rough opening for your size door.
Make sure the opening is square and level before drilling. This will help ensure that the pet door operates correctly.
Step 7 For Wood Doors Drill out two corners diagonal from each other (top left and bottom right OR top right and bottom left). using a 7/8” wood bit or a 5/16” steel bit. If you use the 5/16” drill bit, drill three holes close together and wiggle the bit until you have connected the three holes. This procedure will allow you enough room to fit a jig saw blade into the holes.
Drill your initial holes carefully and take care not to go outside your marked opening. You may wish to use a level on the drill bit to make sure that both the inside and outside edges of the rough opening are correctly aligned.
After the holes are connected, use a reciprocating saw, scroll saw or jig saw to cut out the opening along the lines you've marked.
Step 7 for Metal Doors If you have a drill and reciprocating saw, follow the above directions for wood doors, using a 14 tooth / inch blade on the reciprocating saw. Otherwise, drill the four corners and use a chisel at the corners to start the hole. Finish the rough opening cut with a power saber saw. Be careful that the saw blade does not dent the other side of the door while you cut. The Hale Pet Door™ “door” model is completely self-framing so there is no need to 'frame out' the inside of the door.
Step 8 Separate the pet door frame into two halves and place the side with the locking cover to the inside. Remove the locking cover. Before installing the pet door into the rough opening, loosen the screws holding the deadbolt lock. Back them out a few turns, otherwise they may protrude enough to keep the corner of the pet door off the people door leaving a gap.
Step 9 Place the inside frame of the pet door into the opening in the door. Place the outside frame of the pet door into the other side of the door and let the pet door frame telescope together. Squeeze the two sides of the pet doors frame together tightly. You may hold them together with carpenter's clamps as you proceed.
Test fit the pet door prior to drilling
Optional Step If you elected to use the rain cap for your petdoor installation, attach it to the outer frame as shown. It will simply hook onto the top of the outer frame. Then telescope the frames together as stated in Step 9.
Step 10 Using the pre-drilled pilot holes in the pet door frame and the supplied drill bit, drill one hole through the inside edge of the outside frame at the bottom. Insert and loosely tighten one screw. Make sure the door is level and adjust if needed. When door is level, tighten the inserted screw and repeat drilling and inserting the rest of the screws in the pet door frame. Also, retighten the screws that hold the pin bolt lock in place.
Step 11 Once the pet door is installed you can fill any gaps or seal the edges with caulking if desired. Do not caulk the bottom of the inside or outside frame. It is a good idea to place blue painter's tape around the three sides of the pet door that you will be caulking. After you apply the caulking and smooth it, you can remove the tape for a clean edge and no mess on your people door. See the instructions under “raised panel doors” for dealing with gaps and using caulking backer rod.
Step 12: The Starboard® cover will slide easily into place in the built in frame and can be easily locked and unlocked with the positive action pin bolt lock. (NOTE: The photo to the right shows the cover in place with the protective covering still on the Lexan cover (Lexan is now discontinued). Starboard covers do not need this covering as they are not prone to scratching.)
Step 13: Remove the drop cloths and clean up the area. We recommend cleaning the frame and flaps of the pet door also. Use soap and water or glass cleaner without ammonia.
You may also adjust the magnets in the frame if necessary. They can either be raised or lowered so the flaps seal but swing freely. Adjust the magnets upward by twisting a flat headed screwdriver below the magnet between the magnet and the frame. Adjust the magnets downward by tapping lightly with the handle of your screwdriver. NEVER hit a magnet hard with a hammer as this may bend the legs of the magnet and cause it to eventually fall out of the door track.
You have now completed the installation of your new Hale Pet Door™. We hope you and your pet enjoy the new investment you have made in your home!
Notes for Various Types of Doors
Raised panel doors
- Two types of raised panel door are illustrated above. A true raised panel door will be built of solid wood, and the panels will be separate pieces of wood contained in the body of the door. This type of door is common on older homes, but in newer homes you are more likely to find doors whose surfaces have been molded to look like a raised panel door.
- Carefully consider placement of your pet door before cutting the rough opening. Ideally, the pet door should be either centered on the door or centered on a panel. If the door is a true raised panel door, centering the pet door on the people door is not a good idea. Cutting out the vertical support will structurally weaken the door.
- Once you have determined where to place the door, cut out the rough opening and install the pet door as described above.
- There should be gaps that need to be filled between the pet door and the door where the grooves from the raised panel are.
- Put blue masking tape on the door so that the bottom of the tape is even with the top of the pet door. Fill the gaps with "caulking backer rod". Make sure your filler does not come up to the edge of the pet door frame.
- Fill the gap with caulk of an appropriate type and color. Smooth the caulk with a putty knife or a razor blade. Remove the blue tape carefully. Clean up and you are finished.
Cross Hatch doors
Typical crosshatch door
To drill starter holes through a solid wood door, use a 7/8" paddle bit and drill almost all the way through the door. Go to the other side of the door and finish the hole. This will prevent splintering wood.
A crosshatch door, also called a farmhouse door, usually has a window in the upper half. The lower half is constructed very much like a raised panel door, but the panels are usually sunken in compared to the rest of the door. These doors are almost always solid wood. Be very careful when drilling your starter holes in wood. If you push too hard the wood may splinter.
Installation of the pet door is about the same as with any other door. The difficulty is filling in the gaps. Depending on how deep the gap is, there are several different ways to approach this. If the gap is not very deep, caulking backer rod and caulk will work nicely. If the gap is deep you may want to consider filling with pieces of wood. This will require a hacksaw, miter box, and careful measuring.
Hollow Core Doors
If you are installing in a hollow core door, don’t cut your rough opening with a reciprocating saw if you can avoid it. It tends to shake the door surface violently, sometimes separating it from the interior “honeycomb”. Use a circular saw and diamond blade. It makes a clean, easy cut.
Fiberglass doors can be cut with a reciprocating saw or a circular saw with a diamond blade but be sure to wear a good dust mask! You do not want to be inhaling fiberglass.
Cut wood doors with a reciprocating saw. Do not try to use the circular saw. The diamond blade will simply scorch the wood, barely cutting it, and a wood blade will grab the wood and take off, which will be dangerously hard to control.
Steel Skin Doors
Steel skin doors are made of a foam core covered with thin steel skin. If the pet door you are installing is small, (medium or smaller), you can cut the rough opening with a diamond blade and clean up the corners with a reciprocating saw. If the pet door is larger than a medium, sink the diamond blade into the door in one spot on all four sides of the rough opening. This creates four grooves you can get a reciprocating saw blade into. Use a fine blade on the reciprocating saw. (18-tooth per inch at a minimum.)
What is the main difference between this weather proof and others?
The Hale pet door offers a flexible, vinyl flap while other weatherproof models choose harder flap material, such as the freedom pet pass pet door with a canvas flap. These vinyl flaps are thicker than standard, offering a greater resistance to extreme weather.
Can I add additional magnets?
Yes! You can attach and remove magnets. Removing magnets makes it easier for smaller pets to push through. With a screwdriver head, you can push the magnets off the flap. Adding magnets is a great way to combat outside weather as well. You can also purchase additional magnets and strikes .
Why would I need a left or right locking load?
Hale gives you options on how your locking cover opens based on the unique locations your door will be in. These options are included in case there is a lip above your frame that would stop your locking cover from sliding up. You can open your cover left or right depending on other obstructions on either side of the installation location.
Where do you buy replacement flaps?
Hale Replacement Flaps can be bought on our site. These flaps do not have logos on them, so it would be best to measure the flaps to make sure the correct size is ordered.
What is the difference between single and double flap?
Double flap mounts increase resistance to extreme weather. These are great options for blazing summer and snowy winters. While a Hale single flap can do the job of some double flap models, the additional vinyl can safeguard from wind and single digit temperatures.
Does this door come in other colors?
Yes; it comes in Satin, Arizona Beige (Tan), White, and Bronze. See pictures above for color samples.
What is meant by Different Interior Frame Color?
Hale can make a pet door with two different color frames. So you can get the door to match your interior and exterior decor.
Can I attach a locking cover on both sides of the unit?
If you want a locking cover on both sides, that would be a special order. Please let us know beforehand if you want to make that happen. Once you have the door in your home, an additional locking cover cannot be added the other side. The exterior locking cover can also only be manufactured to open from the left or right.
Can my cats use a double flap?
Cats should be able to push through a double flap mount, even if it is a doggy door for big dogs. It helps there will be a tunnel, since the two flaps will not be back to back so your cat will only go through one flap at a time. If it is difficult, you can also remove some magnets to lessen the resistance.
If I get a single flap can I add another one later?
Yes! All you would have to do is purchase a replacement flap kit, which comes with everything you need.
Can you use this on a dutch door?
Yes, this is a really good choice for that because if there is anything (like a sill above it sticking out) then you can choose one of the side load locking cover options.
Is this the same as the maxseal?
No, that is made by a different manufacturer and parts and dimensions are not the same.