Hale Pet Doors for Walls

SKU# 04HS0

  • Sleek and modern design fits seamlessly into any home
  • Sturdy aluminum framing available in four attractive colors
  • Clear, flexible flaps are easy for pets of all sizes
  • Single or double flap lined with magnets and weather stripping for increased energy efficiency
  • Covered by a 5 year warranty

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Stock No: 04HS0
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Availability: In stock

Price From: $209.99
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Price From: $209.99

Hale Pet Doors for Walls

Tall Medium White

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  • Sleek and modern design fits seamlessly into any home
  • Sturdy aluminum framing available in four attractive colors
  • Clear, flexible flaps are easy for pets of all sizes
  • Single or double flap lined with magnets and weather stripping for increased energy efficiency
  • Covered by a 5 year warranty
SizeFlap DimensionRough Cut OutOutside Frame DimensionsFlap TypeStock No
Small5 1/2" w x 7 1/2" h7 3/8" w x 9 3/8" h8 3/8" w x 10 3/8" hSingle04HS01
Small Medium6 1/2" w x 9 1/2" h8 1/2" w x 11 1/2" h9 9/16" w x 12 9/16" hSingle04HS02
Medium8 1/2" w x 12 1/2" h10 1/2" w x 14 1/2" h11 9/16" w x 15 3/8" hSingle04HS03
Tall Medium8 1/2" w x 16" h10 1/2" w x 18" h11 9/16" w x 19 1/16" hSingle04HS04
Large11" w x 16" h13" w x 18" h14 1/16" w x 19 1/16" hSingle04HS05
Tall Large11" w x 19 1/2" h13" w x 21 5/8" h14 1/16" w x 22 9/16" hSingle04HS06
Tall Large Plus11" w x 23 1/2" h13" w x 25 5/8" h14 1/16" w x 26 9/16" hSingle04HS07
Extra Tall Large11" w x 27 1/2" h13" w x 29 5/8" h14 1/16" w x 30 9/16" hSingle04HS08
Extra Large14" w x 19 1/2" h16" w x 21 5/8" h17 1/16" w x 22 9/16" hSingle04HS09
Extra Large Plus14" w x 23 1/2" h16" w x 25 5/8" h17 1/16" w x 26 9/16" hSingle04HS10
Giant15 1/2" w x 27 1/2" h17 5/8" w x 29 5/8" h18 9/16" w x 30 9/16" hSingle04HS11

After you make the basic pet door choices--flap size, single vs double flap and frame color--you will have 
an opportunity to make other product selections. These include:

  • Locking Cover Load Direction (to accommodate obstructions)
  • Extended Tunnel Length (for thicker walls)
  • Separate Inside Frame Color Choice (to match the inside of your home)

Hale Pet Door for Walls

The Hale Pet Door for Walls is constructed with quality and care in the USA. One of these pet doors will far outlast your chain store models, as the frame and tunnel are built from strong aluminum that can withstand the elements. Rest assured knowing that this is an investment that you and your pet will appreciate for years to come!

Features of the Hale Wall Mount

  • Clear vinyl flaps, offered in single or double options. The more weather resistant dual flap design adds the additional protection of a flap on the interior frame.
  • Sleek aluminum frame comes in four different colors, with option of customizing the inside frame allowing you to mix and match.
  • Magnets around the edges of the flap(s), number varies between sizes. Strength of magnets is easily adjustable.
  • Flap is surrounded by ½” fuzzy nylon weather stripping to limit drafts.
  • Tunnel arrives pre-assembled and attached to the inner frame. 2”-10” depth is standard, 2”-16” can be custom ordered.
  • Locking cover is extremely shock and impact resistant, secured with a steel pin lock.
  • Stain, mold, and mildew resistant medium-pile brown carpet included to cover the inside of the tunnel.
  • 5 year limited warranty.

Perfect Time for a Hale Pet Door

  • Small or timid pets have an easier time learning to use a Hale due to ease of opening the flap.
  • Large pets sharing a pet door with a smaller pet, or a dog and a cat, can have an easier time than with other flaps that may be heavier or harder to push through.
  • If you are worried about a bulky pet door frame standing out in your home, the slim design of the Hale's frame is the perfect solution. The multiple color possibilities make it easier to match your interior and exterior color schemes.
  • The Hale can accommodate even the thickest of walls, up to 16" thick.
  • If you need a custom sized pet door to fit a specific space or existing opening, you can order a custom sized Hale pet door as well!
  • If you love a stylish product that is also built to last, the Hale Pet Door is perfect for you!

Customer Reviews

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  • Would recommend this door. review by Duss
    How do you rate this product?
    5 4 Would recommend this door.

    The door was installed by a contractor. He did not have any complaints or difficulty installing the door. We have 2 small dogs. One uses the door constantly, our other dog is more timid and will only come back in through the door. All told, we are happy with our investment.

    (Posted on 10/13/2016)

  • Durable review by John
    How do you rate this product?
    5 5 Durable

    We love the pet door. It was an easy install for a reasonably competent home do-it-yourselfer. The dog makes liberal use of it, and has no difficulty. It has been durable, and shows no signs of inordinate wear and tear.

    Overall, it was a great experience dealing with your company, and product.

    (Posted on 10/10/2016)

  • PERFECT review by Jenny
    How do you rate this product?
    5 5 PERFECT

    We love the pet door! The quality is great, the size PERFECT and my girls love using it. It is gentle and also with the double flaps does not let in any wind or cold. We could not be more delighted. Quality is great. We will need to move it with our renovation but do not anticipate any issues.

    Our builder installer had no issues and installed it easily.

    I have been busy recommending this door to other friends in Australia as I don't believe anything in this country comes close to the quality of the US product.

    (Posted on 10/10/2016)

  • Difficult to install review by Debbie
    How do you rate this product?
    5 5 Difficult to install

    It took my dog about a month to actually use it on his own. I had to remove one of the flaps and take off the magnets. He is now using it freely and I may add back the magnets. Not sure I need both flaps. It was pretty difficult to install. I had 2 workmen here for about 2 hours, since they had to cut through the wall and move electrical wires.

    (Posted on 10/10/2016)

  • A Blessing review by Larry
    How do you rate this product?
    5 5 A Blessing

    Dog likes his door.
    The door was professionally installed; I was informed of no issues.
    Door has been durable.
    It took about a week for the dog to understand the convenience of the door. Once he learned he could get through both flaps unimpeded, he has become quite a jumper ... in and out, in and out.
    For us humans who got our slider door back after all this, the dog door has been a blessing.

    (Posted on 10/10/2016)

  • perfect review by Heather
    How do you rate this product?
    5 5 perfect

    We have had the door for nearly 3 years now and it is perfect! We had it installed professionally next to our door that leads to the back patio. Our dog uses it every day!

    (Posted on 10/10/2016)

  • Good adjustment review by Csr
    How do you rate this product?
    5 5 Good adjustment

    Quincy adjusted very quickly to the tunnel vs. door version. We are both pleased with the performance.

    (Posted on 10/10/2016)

  • Best option review by Ran
    How do you rate this product?
    5 5 Best option

    Pet door is excellent. It took some getting used to, but they fly in and out now with little hesitation. The size was very important for my pack of 150LB+ dogs. I don't believe there's a better option than the Extra Large Hale Door I chose. Installation was a breeze, and it looks great as well.

    (Posted on 10/9/2016)

  • Overall very happy review by Ricky
    How do you rate this product?
    5 5 Overall very happy

    My dogs name is Coco and she loves using the Hale Pet Door. We thought ahead to install the door when we were framing the house so the install was very easy. The door was constructed of aluminum and appears to be strong enough, but the real advantage of the aluminum is with the lack of rust and weathering in the door. The magnets work great and the door has a nice look to it.

    I have two items that I think would make the door better:

    1: the magnets are fairly loud when the dog runs through, especially for a light sleeper. If the could be covered in a rubber or something to keep the clicking quitter that would be nice.

    2: Our door is installed in our closet, so this is not an issue for us, but it could be nice to offer a tinted door so that the light does not come through the door as much as the clear doors now. If someone is trying to sleep in and the door is in the bedroom it could allow a lot of light in.

    Overall very happy with the door and very satisfied with the purchase.

    (Posted on 10/9/2016)

  • Long Lasting review by Neuman's Mom
    How do you rate this product?
    5 5 Long Lasting

    I purchased this product 14 years ago and it is still in use today. The flap is still clear and flexible. It has held up in the heat (110 degrees) with no problems. I'm putting a second door into the back yard as my 14-year old cat no longer likes all the noise and commotion in the front yard...and I'm tired of being the "cat butler"!

    (Posted on 6/17/2016)

  • Outstanding doggy door! review by Ron
    How do you rate this product?
    5 5 Outstanding doggy door!

    Got one of these doors installed for our pets back in early 90's! Mr Hale himself (developer) installed our first one! Great deal of work into making these doors! Bought two more homes since then and have put one in every home! Our pets go in and out anytime they want. Never had a problem with unwanted critters coming in either! Current home has one I bought back in January 2001. It gets a lot of daily traffic from our two little dogs. Bullet proof material, with side magnets keep flaps closed even during high winds. Air gap provided by the two flaps keeps out hot and cold air. Strongly recommend doors for anyone! I couldn't live with our pets if I didn't have one!

    (Posted on 2/4/2016)

  • 4 Stars review by Rockysmom
    How do you rate this product?
    5 5 4 Stars

    We've had this door for two months now. We first purchase the Endura Flap door. Once it arrived my husband realized that while our German Shepherd would have no difficulties in opening it, our 7-8 lb Yorkie would. We returned it and on the advice of customer service purchased the Hale. I didn't feel that the magnets would be strong enough, but I was wrong. The door is in our utility room off our bedroom and I walk by it numerous times a day. I feel no breeze, cold air, etc. (we live in a Chicago suburb by lake Michigan. I know cold!) Rocky our Yorkie puts his little nose down and just bullnoses his way thru! He used a doggie door in Arizona on vacation and I know it helped the training process. BUT, that was a single door & this is a double flap. It took about 3 days. Just coaxing and bribing. We did pin one door up for a day or so. Then one night my husband woke up as Rocky jumped off our bed in the middle of the night. He listened to him on the hardwood floor, then the sound of the dog door opening. A few minutes later he heard the dog door open, Rockys nails trotting across the floor, up his stairs (at the foot of our bed) and back on our bed and back to sleep. The dog let himself out in the middle of the night and then went back to bed. 1000% success. Worth every single dime.

    (Posted on 12/25/2015)

  • The best pet door ever review by Quita
    How do you rate this product?
    5 5 The best pet door ever

    This is our 2nd hale pet door. It cost a bit more, but is very worth it.

    (Posted on 4/5/2015)

  • Awesome review by Susan
    How do you rate this product?
    5 5 Awesome

    I have used these doors in two of my homes -- and purchasing again for a third home. LOVE THEM! Lived in alaska for two of them, now in Pennsylvania -- kept out the cold, unless extreme freezing (minus 10) then frost formed on the inside frame -- but that was it.... I love these doors. Just wish they didn't cost so dang much.

    (Posted on 11/8/2014)

  • Pet door review by Okies Mom
    How do you rate this product?
    5 5 Pet door

    We have had our pet door for 5 months and are very happy with it. Our Havanese learned to use it in 2 days and it made life so much easier for us as we are in our 80s.
    The quality is great and ease of installing was very good

    (Posted on 9/1/2014)

  • Not worth the price review by Duke
    How do you rate this product?
    5 2 Not worth the price

    I purchased this door after reading some good reviews. I don't see how it can be worth the price I paid for it and it doesn't look like it'll seal that well in windy conditions. The installation was easy because it's make of thin aluminum. The flaps seem quite flimsy and the magnets are not that strong. I bought the giant size for a St. Bernard dog. I think a 150+ lb dog could open it with stronger magnets. I will say it looks nice after installation but certainly not worth $600 and not for any winter conditions.

    (Posted on 8/31/2014)

  • Fantastic - Why did we hesitate! review by Oma Dog
    How do you rate this product?
    5 5 Fantastic - Why did we hesitate!

    We have 3 grand puppies ranging from a 12 pound cockapoo, 40 pound puggle and 65 pound pit. We were concerned with how to find the right size door that all 3 dogs could fit through on their weekend visits to Oma's house (that's our house). As we are not very handy we did hire someone to install the door. They said it was very easy to install.

    The extra tall large was the perfect size. The smallest dog was the easiest to train! They love it and can't wait for those weekend visits. We love the doggie self serve!!

    Well worth the investment.

    (Posted on 8/26/2014)

  • EXCELLLENT! THE VERY BEST! review by Marni
    How do you rate this product?

    We've had Hale Pet Doors installed in every home we've lived in every home we've lived in. Our dogs have had the freedom to go outside when they wanted or we could close the door if when the gardeners were going to be there. The dual flap is very easy for our small 7 pound dogs to pass through. Just as importantly the dual flap helps to keep the cold and the heat outside! We're buying another Hale Pet Door today - that's how much we love them!

    (Posted on 8/16/2014)

  • Great Door - Worth the money review by Bella's Dad
    How do you rate this product?
    5 4 Great Door - Worth the money

    Great Door. Glad we bought it. We have a pot-bellied pig and it's perfect for her. Installation worked well. We had to shorten the depth a little, but the contractor had no problem. We've been able to install and alarm on it easily. I hope the manufactured decides to offer a steel door option for security purposes. We love it. We had debated for months whether it was worth it or not. I was. I sure beats opening and closing the sliders to the deck 3-4 times a day. :)

    (Posted on 7/18/2014)

  • Love my pet door! review by PET DOOR LOVE
    How do you rate this product?
    5 5 Love my pet door!

    /Users/marybrooker/Pictures/iPhoto Library/Modified/2014/Apr 29, 2014/IMG_1476.jpg

    We had our kitchen remolded from top to bottom and one of my favorite things continues to be our new pet door. We had the contractors build a bench under a new window concealing the beautiful pet door in the wall. Our little Westie loves it and we do too. The door faces North West and catches a lot of wind. Only once, with high winds, have I caught it not closing completely. There is no draft and it is so secure! Worth every penny! Our contractor built a little slide to hold the cover so we can simply slide it over to lock the door if needed. Our dear Westie is now the queen of her castle coming and going as she pleases. Love it!

    (Posted on 6/6/2014)

  • Pricy for what you get review by DJ
    How do you rate this product?
    5 2 Pricy for what you get

    I've purchased and installed other pet doors, and this one is NOT installation friendly. I'm not a fan of having to cut the tunnel down (with tin snips) to fit the width of the house. Past doors I've installed used an accordion design that fit any width of house. Lastly, I find this door to be rather pricy for a pet door...

    (Posted on 6/3/2014)

  • wonderful product review by Vikkie
    How do you rate this product?
    5 5 wonderful product

    My dogs absolutely love the new dog door. It took a little longer to train them to go through both doors, but now they go right through it with no problems. Both dogs were already housebroken, but still had an accident every once in a while. But since they are using the dog door, we haven't had one accident. The durability of the product is excellent, the magnets are very secure and the door lock slides in very smooth. This was money well spent.

    (Posted on 4/30/2014)

  • Great door! review by Laura
    How do you rate this product?
    5 5 Great door!

    Doing a remodel, so finally we have a doggie door for our pups. They love it & I love the freedom of knowing they can come & go as they please! The door is very sturdy, even our contractor thinks it's a great door!

    (Posted on 9/2/2013)

  • Great product!, review by Liz
    How do you rate this product?
    5 5 Great product!,

    Very high quality. Dogs learned super fast. Did have handyman install, he even said was the best door he'd ever seen.

    (Posted on 4/11/2013)

  • Long-lasting flaps review by Angie
    How do you rate this product?
    5 5 Long-lasting flaps

    Many dogs have been using our Hale door for 16 years of hot summers and cold winters, and we haven't yet felt the need to replace the flaps.

    (Posted on 3/30/2013)

  • Excellent pet door review by JIm
    How do you rate this product?
    5 5 Excellent pet door

    This is our second Hale pet door. We purchased our first in Utah needing a double flap door due to the cold weather. It worked very well. It was installed in our basement door. So when we moved to the Pacific Northwest, we looked at another Hale pet door. This time we needed to install it in the wall. We were initially concerned our two medium size dogs would balk at going thru a 10 inch tunnel. However, they had zero problems with going thru a tunnel to get outside. Hale service reps have been great to work with! We needed it quick to have the builders install it as they built the house and we got it in two days.

    (Posted on 3/20/2013)

  • Love it! review by Chuck
    How do you rate this product?
    5 5 Love it!

    This door is the best thing I have ever done for my home and my dog. I had previously used a spring loaded insert for a sliding door. The door did not seal up properly and the cold winds of Nebraska would push the flap open.

    My new wall insert stays closed in the wind and our home is toasty warm.

    Happy dog, happy wife, happy life!

    (Posted on 2/20/2013)

  • Excellent product review by AZ dog lover
    How do you rate this product?
    5 5 Excellent product

    We have had the wall mounted doggy door for a small dog and love it! It's durable and looks great. The flaps clean easily and leave the critters out.
    It's worth the price for the professional installation as well. Looks easy in the demo video but it really took two guys who knew what they were doing about two hours to install it without making a mess.
    Highly recommend this product!

    (Posted on 6/28/2012)

  • Installed it myself review by Keven
    How do you rate this product?
    5 5 Installed it myself

    I was hesitant to install this thru my kitchen wall since I am semi-handy with tools. The quality of this door and the detailed instructions made installation a breeze. My installation took about 3 hours and looks like it was done by a professional. The staff at Hale were terrific about quelling my anxiety and providing advice. Everyone we have dealt with from Hale have been extremely friendly and helpful. Yes, the door is more expensive than you will pay at the local pet store, but the quality is far superior. I highly recommend the Hale pet door.

    (Posted on 5/17/2012)

  • 20 years of use review by Jack
    How do you rate this product?
    5 5 20 years of use

    We built this house 20 years ago, and had a Hale pet door installed at the time. About 10 years later we realized that the flap and surrounding felt strip were wearing, and not sealing as well. We checked with Hale and they said the had a kit just for that. I ordered one, and found the installation and instructions very good. In minutes it was as good as new.

    Now, 10 later, it's past time for a new flap, and one is on the way. 20 years of unfailing service, and still going strong.
    I am more than impressed. I can't think of anything else in this 20 year old house that continues the give the same great service.
    A half dozen dogs have gone through that door without hesitation, and now we are training a 10 week old puppy the process. Today he made his first solo round trip, and another successful housebreaking can't be far away.

    (Posted on 4/13/2012)

Weight 20.0000
Manufacturer Hale Pet Door
Your Maximum Pet Size Cats, Large Cats, Small Dogs, Medium Dogs, Large Dogs, X-Large Dogs
Climate Suitability Severe-4 Season, Temperate-3 Season
Sealing Value High, Average
Wind Resistance High, Average
Self-Framing Yes
Frame Material Extruded Aluminum
Wall Thickness Range 2" - 10" or 2" - 16" custom
Insulation Value Average, High
Possible to Add Additional Magnets for Greater Wind Resistance Yes
Flap Material Vinyl
Flap Design Single, Double, Flexible, Thin Flap
Flap Colors Clear
Flap Thickness 1/8"
Replacement Flaps Available Yes
Ability to Lock Flap Separate Locking Cover-Loads from Side, Separate Locking Cover-Loads from Top
Locking Cover Material King Starboard®
Can Be Installed In Kennel Wall, Walls
Warranty Period 5 years limited
Return Period 30 days
Manufacturer's Restocking Fee None

Hale Pet Door for Walls




Always wear eye protection and gloves when appropriate.

Step 1: Before installation, be sure that you have the proper size pet door for your pet. If in doubt larger is better. It may be harmful for your pet to use a pet door that is too small. A good general rule is to install the pet door so that the distance from the floor to the top of the passage opening is even or above the shoulder of your largest pet. Remember that there will be a short tunnel for your pet to navigate. You don’t want them to have to crawl through or hunch over as this can hurt an animal’s hips.

Step 2: Take a brief look at the large illustration of the wall model and become familiar with various components of the pet door wall model. This will not only help in understanding the terms used in these instructions but can be very useful should you need to call for technical support.

Step 3: Check the package you received to make sure that it contains all the necessary parts.

Complete Kit includes:

Hale Pet Door™ wall model (includes inner frame with attached tunnel and outer frame)
Olefin nylon carpet
King Starboard® or Lexan® Security Cover
Raincap included but use is optional

5/8” #6 Phillips Head Screws
7/64” drill bit

Tools you may need: (will vary depending on the type of wall into which you are installing the pet door)

Drop Cloths
Circular saw with wood or masonry blade
Drywall saw
Electric drill
5/16” masonry bit
24” level
Blue masking tape
Caulk gun
Tin snips
Stud finder
Tape measure
Reciprocating saw

Using a Stud FinderStep 4
: Find a suitable area for your wall model. Most wall models have a vertical lifting security cover (side loaded cover models are available as needed). Make sure the area has no obstructions to hinder the removal of this cover. For installation in a framed wall, try to place the pet door between studs; a stud finder makes finding stud locations easy. Mark the stud locations and if possible, center the pet door between the studs. Look at the preferred location from both the inside and outside of the wall for signs that wiring, cable or plumbing may be inside the wall. Keep in mind upstairs bathrooms may have plumbing in the lower level walls.

CAUTION: Cutting a power line leading to an outlet or light switch or hitting a plumbing pipe with power tools can result in severe injury or death. If you have any doubts about installation placement or about your skill level in tackling this project, please call us or contact a professional in your area.

Correct SpacingStuds in an exterior wall should be 16" on center, giving you 14" of room between studs.





Lay Down Drop ClothsStep 5: Lay down drop cloths on both sides of the wall where you will be installing your pet door to make for easier cleanup after installation. You may also wish to tape the interior drop cloth to the baseboard with blue masking tape. This will help prevent any debris from falling into the crack between the drop cloth and the carpet.




Putting down drop cloths before you start makes cleanup easier.

NOTE: You may wish to reverse steps 6 and 7. Pencil marks can be difficult to remove from walls and you may wish to cut a small hole in the wall to check for obstructions before you draw the entire pattern.

Step 6: Draw a pattern on the inside wall according to your pet door size with a pencil. Wall openings are listed below according to pet door size. For special size pet doors the opening may be determined by measuring the tunnel. Make sure your opening is square and level.

Pet Door SizeRough Opening
Width x Height
 Small 7 3/8" x 9 3/8"
 Small Medium 8 1/2" x 11 1/2"
 Medium 10 1/2" x 14 1/2"
 Tall Medium 10 1/2" x 18"
 Large 13" x 18"
 Tall Large 13" x 21 5/8"
 Tall Large Plus 13" x 25 5/8"
 Extra Tall Large 13" x 29 5/8"
 Extra Large 16" x 21 5/8"
 Extra Large Plus 16" x 25 5/8"
 Giant 17 5/8" x 29 5/8"
Measure and mark holes

Step 7: Open a small hole somewhere near the center of the drawn pattern on the inside wall as shown below in the drawing or at the bottom of the area as shown in the picture. Shine a flashlight through the opening and look for obstructions within the wall. The small opening is much easier to patch should obstructions be found. If nothing is seen or if the insulation is blocking your view, you may reach inside the wall and feel for obstructions that may not have been seen.

Feel for Obstructions

Step 8: If the wall area is clear then you may proceed to cut the inside wall within the drawn pattern; a drywall saw is most generally used on the inside. Push the insulation up into the wall above and/or beside the rough opening. You may wish to replace the cut out piece of sheetrock back into the rough opening temporarily and lean the pet door against it to hold it in place. This will help prevent dust being blown into the house when you cut the exterior wall.

Push insulation into wall

Step 9: Proceed with the wall cutout by drilling completely through the outer wall from the inside at each corner of the cutout pattern. A long drill bit may be required to do this. (A 12” long drill bit can usually be purchased for $4-$8 to help with this.) Be sure the drill is held straight so that the inner and outer holes are drilled in-line. If you have exterior brick or stucco walls, be sure to use a masonry bit rather than the same bit you used on the interior wall.

Drill Reference Holes
Use Measuring Tape

Step 10: On the outside wall, find the reference holes you drilled in Step 9 and draw your square on the wall. Again, measure carefully and make sure the exterior opening is both square and level and in line with the interior opening you previously cut.

Step 11: Drill out two corners diagonal from each other (top left and bottom right OR top right and bottom left). Depending on the construction of the wall you may want to use a 7/8” flat blade boring bit (for wood surfaces) or a 5/16” regular bit. If you use a 5/16” bit, drill three holes close together (shown below) then wiggle the bit until you have connected the three holes. This will allow you enough room to get a reciprocating saw blade into the holes. (You can also drill the holes on all four corners if desired, to make it easier to cut down and across with the reciprocating saw rather than sawing upwards.)

DrillCutStep 12: After the holes (from Step 11) are connected, use a reciprocating saw to cut out the rough opening along the marked lines. If you do not have a reciprocating saw, you can use a key saw or circular saw to start the hole and a hand saw to cut out the entire rough opening. If you are cautious, a circular saw can be used on the outside wall. Use the proper blade for the circular saw depending on the type of outside material being cut.

DrawFor example, we recommend using a diamond blade to cut through stucco. There is no need, nor is it advisable, to frame the inside of the wall cutout. The Hale Pet Door™ “Wall Model” is completely self-framing. After the opening is cut from the outside, remove the interior piece of sheetrock from the inside hole.

DrawMark with a pencilStep 13: Place the inside frame with attached tunnel through the wall cutout. From the outside, reach through the opening and hold the inside frame tight against the wall. Mark the tunnel with a pencil along the outside wall on all sides as shown.



Hold pet door tightly against interior wall and mark with pencil from exterior to get correct tunnel depth.



Tin Snips

Use tin snips to cut the tunnel to the correct depth.

Step 14: Remove the interior pet door frame and tunnel from the hole. Carefully cut the tunnel along the pencil mark with metal snips to make the tunnel the correct depth for your wall. Be cautious when cutting metal so you don’t accidentally cut yourself on the removed piece. Discard the metal strip that you have cut off the tunnel.

Step 15: The “Flashing” is a thin piece of aluminum with three flanges. Caulk the flashing with a latex caulking as follows: Apply two large beads on the bottom approximately ½” from the rear and another generous bead on the bottom and sides approximately 1” from the front. Apply a bead on the outside of both vertical flanges at the front. The bottom predrilled holes of the outer frame should sit directly above the bottom front bead of caulking when it is installed. (You should be drilling through the bead of caulk when the door is installed.)

Caulk the Flashing

Caulk the Flashing

Caulk the flashing before inserting into exterior hole


Step 16: Place the flashing into the bottom of the wall opening. The flashing should have the two side flanges pointing upward and the outside flange downward and against the outside wall as shown.

Place the flashing

Step 17: Insert the inside frame and tunnel back into the opening. From the outside, pull the inside door frame tightly against the inside wall and push the flashing snug against the outside wall.

Inside Frame/Tunnel

Optional Step

Optional RainCapOptional Step:  The raincap attachment is a Hale exclusive design to aid in water containment and diversion.  If your pet door is being installed in a protected area (i.e. indoors between two rooms, under a covered porch, etc.) you may omit this step.  The raincap is designed to keep water out of the pet door itself and is not required for installation.  If you choose to use the raincap for your wall installation, attach it  as shown in the graphic and picture to the left.  It should simply hook onto the top of the outer frame.

Step 18: Sleeve the outside frame into the tunnel. With both pet door frames firmly pulled against their respective walls, drill two more holes through the tunnel and bottom flashing using the supplied 7/64” drill bit and the existing pre-drilled holes (in the outer frame) as guides. Insert supplied screws into the drilled holes. Next, drill holes in the sides of the tunnel again using the pre-drill holes (in the outer frame) as a guide. The number of side screws varies with the size of pet door.
Sleeve Outside Frame into Tunnel

Drill HolesStep 19: Drill two holes through the bottom of the tunnel evenly spaced and approximately 2" to 2 ½” back from the inside of the outer frame using the supplied 7/64” drill bit. Insert the 5/8” #6 screws provided and tighten to attach the flashing to the tunnel.


 drill through one of the caulk


Step 20: Use a caulking sealer between the outside frame and the outside wall at the top and both sides. DO NOT CAULK AT THE BOTTOM OF THE OUTSIDE FRAME. This will restrict the drainage of moisture should any accumulate inside the pet door. You may also caulk around the whole perimeter of the inner frame, if desired, although this is not required. You may wish to outline the door with blue masking tape before you caulk to make a cleaner caulk line and to make cleanup easier. If you do decide to use the tape, allow the caulk to dry for a few minutes before you remove the tape.

Tape around the door



Step 21: Measure the width of the tunnel between the door frames and mark this measurement on the back of the carpet. Trim the included carpet to the correct width to cover the distance between the door frames. You may wish to dry fit the carpet into the tunnel to verify the width before using adhesive. NOTE: The carpet length has been precut for each size of door so you should not have to trim the length. After making sure the carpet is cut correctly, install it into the tunnel using a common construction glue to keep the carpet in place. DO NOT use silicone to attach the carpet as the odor will not dissipate as it is trapped between the flaps. To make it easier to install the carpet in the tunnel when the adhesive has been applied, use a caulk gun to apply the adhesive directly to the sides and bottom of the tunnel. Roll the two ends of the carpet inwards and set into the bottom of the tunnel. Carefully unroll one side of the carpet and press firmly to the side of the tunnel and the adhesive. Press the carpet tightly into the bottom corner of the tunnel. Push the carpet against the bottom of the tunnel and work it into the other bottom corner. Finally, unroll the second side of the carpet and press it firmly against the other side of the tunnel.

Measure and cut carpet
Unroll Carpet

Lexan Security CoverStep 22: If you ordered a translucent gray Lexan® security cover for your pet door, peel the protective covering from the cover and set it aside for a couple of hours before installing it into the front frame. A drying period will prevent the inner flap from sticking to the newly uncovered Lexan®.  If you ordered any color of the King Starboard® security cover, there will be no protective covering over it but you still may wish to let your door set without the security cover in place for a few hours to avoid any sticking.   The cover will slide easily into place in the built in frame and can be easily locked and unlocked with the positive action pin bolt lock.



Installing the standard top loading security cover.  It can also be ordered side-loading.



Step 23: If desired, you can place the wall pieces you removed in the pet door box to keep them in good condition for possible future use. They can usually be used to patch the wall if you ever need to remove the pet door.

Step 24: Remove the drop cloths and clean up the area. You may use any standard window cleaner to wipe down the flaps and remove any fingerprints or residue from the installation.

Wrap up installation debris



Satisified Dog

 Wall Model with Raincap

Q: I have a Hale Single Flap door, which flap mount should I choose, inside or outside?

A:  For a Hale pet door single flap, you should select the outside flap.

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Hale Pet Door 5 Year Limited No Fault Warranty

(All parts-including flaps-and labor)

Thank you for doing business with Hale Pet Door™.  We are sure you will receive years of excellent service with your purchase.  If the product does not meet your expectations, please contact our office for return authorization and return it within 30 days of purchase for a full refund of the purchase price.  Be sure to pack the product well as we can only give 50% credit for a damaged pet door.

HSPD Manufacturing, Inc. guarantees and warrants, subject to the conditions and restrictions stated below, that the Hale Pet Door™ products and component parts thereof, purchased from HSPD Manufacturing, Inc. shall be free from any defects in materials and workmanship.  The warranty period for all Hale Pet Door™ model pet doors is effective from the date of purchase and extends to the anniversary date marking the end of the fifth year.  We agree to exchange or repair at our expense, F.O.B. our plant or warehouse any unit found to be defective in workmanship and/or material, subject to plant inspection. (See notes A and B below)

1st year – 100% of all parts and labor
2nd year – 50% of all parts and labor
3rd year – 40% of all parts and labor
4th year – 30% of all parts and labor
5th year – 20% of all parts and labor

This warranty does not include shipping to HSPD Manufacturing, Inc. or any field service labor unless the product was installed by Hale Pet Door™.

A-Glass Breakage:  We use fully tempered glass of the greatest quality and strength available for each application.  It also meets or exceeds all safety glazing laws and codes in the United States.  Even tempered glass will break on occasion, but it is very rare.  When there is a breakage of glass for whatever reason, within the FIRST YEAR, we will replace the unit for 50% of the current total price. There is no warranty on glass after the first year.

B-Parts Damaged by Misuse or Neglect:  HSPD Manufacturing, Inc. will pay 20% of the cost of the current list price of parts and labor.  No reimbursement shall be greater than the price of the replacement part. 

C-Omni Oversize Panels: This application is not recommended.  Therefore, we will only warranty 50% of the cost of the panel for the first year.  However, the pet door itself is covered per our standard warranty.

HSPD Manufacturing, Inc. will credit 50% towards the cost of a replacement Hale Pet Door that was damaged due to mis-cutting, mis-measuring or any other damage due to no fault of HSPD Manufacturing, Inc.  HSPD Manufacturing, Inc. will not accept any responsibility beyond 50% if damage is due to no fault of HSPD Manufacturing, Inc.