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The Thermo Sash 2e with DualScan Cat Flap, which is a long horizontal cat door with a white frame and a clear flap.
SureFlap cat door for window mounted into sash window
balck thermo panel 2e with sureflap microchip pet door
black thermo panel 2e with sureflap dualscan microchip pet door
black thermo panel 2e with sureflap dualscan microchip pet door flap open
sureflap brand logo

Thermo Sash 2e with DualScan Cat Flap

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$609.99
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$609.99
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    • Microchip sash window cat door has double-sided sensing technology
    • Great fit for homes with indoor-outdoor and indoor-only cats
    • RFID cat door Keeps out raccoons, strays, and other unwanted critters
    • Thermo Sash aluminum frame with dual pane glass optimizes insulation value
    • Available in white or brown

The Thermo Sash 2e with the SureFlap DualScan Window Cat Flap is the only microchip cat door that controls who can enter as well as who can go out for a window track. Electronic cat doors for windows only allow your cats inside, keeping neighborhood critters out. Combining two of the most renowned products on the pet door market, this dual scan automatic cat doors provide supreme insulation, keep raccoons out, and allow you to program which cats are able to use the pet door. Not only will this alleviate any problems with pesky critters, it will ensure that the safety and freedom of indoor-outdoor and indoor-only cats in a multi-pet household are not compromised.


Features:

    • Thermosash frame fits into window tracks with adjustment ranges from 22" - 43" wide and a minimum of 1" thick.
    • Heavy duty aluminum framing and dual pane glass provides the utmost durability and insulation.
    • 5 5/8" x 4 3/4" cat flap is made of clear, rigid acrylic to ensure that raccoons and other critters can't break through the flap.
    • Programs up to 32 microchips/RFID collar keys.
      • If your pet is not chipped or is waiting to be chipped, you can purchase an RFID collar key in lieu of the embedded microchip.
      • Scans cat's implanted microchip or RFID collar key when they are in front of the pet door, and only unlocks for the pets that have been programmed.
        • Features a safety mode to allow cats who got out on accident to get back in.
        • Operates on 4 AA batteries that typically last around 6 months.
          • When batteries are low, an indicator light flashes every 5 seconds. Replace the batteries when this light is flashing. When the batteries die, the door defaults to the locked position, which could leave pets stuck outside.
        • 4-way locking device (in/out only or completely locked/unlocked) included in the case that you want to disengage the electronic technology and use the cat door manually.
        • Available in white or brown.

        Benefits:

          • Microchip technology and locking system prevent raccoons from being able to pry open the door from the outside.
          • Perfect fit for multi-pet homes with indoor-outdoor and indoor-only cats.
          • Ensures cat safety within their own home.
          • Option of purchasing an RFID collar key makes this door suitable for unchipped cats.

        Size Chart

















        Flap SizeFlap DimensionFrame HeightHeight to Raise WindowStock No 
        Cat Flap5 3/4" w x 4 3/4" h11 1/2"12 1/2"08SFds

        Adjustment Ranges



        • 21 3/4" - 25" Custom Order

        • 24 3/4" - 28"

        • 27 3/4" - 31"

        • 30 3/4" - 34"

        • 33 3/4" - 37"

        • 36 3/4" - 40"

        • 39 3/4" - 43"


        Pet door has 1" framing,  measure your track width to make sure that your window will accomate the sash.


        The SureFlap Pet Door works with all identification microchips supplied by your vet and SureFlap RFID collar tags.


        Final Sales   Adjustment Range 21 3/4" - 25" are final sales and cannot be returned. All Extra Large sizes are also custom and non-returnable.


        FAQ

        What 3 things do I have to know/measure when choosing a pet door for sash window?

        Track width, Height you can raise the window, How wide the window is from left to right.

        Videos

        How to Measure Your Sash Window for a Pet Door


        Warranty

        Patio Pacific Inc Pet Door Warranty


        To the original purchaser, Patio Pacific Inc warrants this product and all of its component parts to be free of defects in materials or workmanship as follows:  Thermo Sash assemblies are warranted for a period of 15 years and the SurePet Microchip doors for a period of 3 years (assemblies employed in commercial kennels are warranted for a period of 3 years). 


        Damage caused by accident, improper installation, abuse or normal wear, including damage by pets or glass breakage, is specifically excluded from this warranty. 


        Defective materials returned to Patio Pacific Inc, together with proof of purchase, will be repaired or replaced and returned to the customer free of charge. 


        Pet doors of other manufacturers installed in Patio Pacific products are covered by the warranty of the other manufacturer and not by Patio Pacific Inc.

        Installation Instructions

        Installation Instructions for the Thermo Sash 2e with DualScan Cat Flap

        PARTS & TOOLS

        1x Window pet door

        1x Foam Weather Strip

        1x Center Post Weather Seal Draft Stopper

        INSTALLATION INSTRUCTIONS

        Step 1: Loosen the thumb screws at the end of the sash. This allows the spring mechanism to move freely side to side.

        Step 2: Insert the sash into the window track. Push against the spring mechanism and swing the opposite end into the opposite window track. Gently release. Tighten the thumbscrews.

        If the pet door sits properly, remove the pet door to put on the foam weather-stripping in step 3.

        Step 3: Apply the foam weather-stripping by peeling back the paper and exposing the adhesive. Unroll it along the edge of the panel, pressing to ensure it adheres. Install on both the top and the bottom. Trim to fit with scissors.

        Step 4: Mount the draft stopper vinyl weather strip. This strip prevents air leaking between the window frame when raised to accommodate the sash. Trim to fit with scissors.

        LOCKING YOUR WINDOW

        For a permanent lock, install a wood screw in the track immediately above the window on both sides. You will no longer be able to raise the window.

        For a temporary lock, place a removable wooden dowel or charley bar in either track above the window.

        SWITCH SIDE OF FLAP

        Remove the screws on the top and bottom closest to the edge of the pet door. Then slightly loosen the screws closest to the glass. Next, slide off the side piece, then the flap assembly. Rotate the flap assembly (essentially flipping it upside down) then slide it back in. Make sure the locking cover is on the same side as the thumb screws.Replace the end spacer and screws.

        HEIGHT OF YOUR WINDOW

        Make sure you place steps or ramps leading to your pet’s door at a height that works! When they go through the flap, the top of the flap should be at least 1” (2,5 cm) higher than the top of their back. Watch your pet and adjust as needed to keep them comfortable.

        SUREFLAP MICROCHIP DOOR INSTALLATION

        PARTS & TOOLS

        1x Panel

        1x Foam Weather Strip

        1x Center Post Weather Seal Draft Stopper

        Separate Box:

        1x Microchip pet/cat door

        You will need to do a couple extra steps to install your SureFlap Microchip Pet Door, Cat Flap or DualScan through your panel. The SureFlap ships in a separate box, and before you open it you should first test to make sure your panel will work in your door or window. Follow steps 1 & 2 from the Panel Installation Instructions.

        Remove your SureFlap from its box, and follow the directions included to program the pet door. You can then proceed with the instructions below!

        INSTALLATION INSTRUCTIONS

        Insert SureFlap Cat Flap into hole

        Step 1:  After testing the panel to make sure it works in your window or door, and testing that the SureFlap will work with your pets, you are ready to attach the pet door to the hole in the panel!

        Screw SureFlap Cat Door in place

        Step 2: Find the middle length screws in the SureFlap box. The Pet Door version uses 4 screws, while the Cat Flap and Dual Scan will only utilize 2 screws.

        Thumbscrews should be on the same side as the controls of your SureFlap. Installing your SureFlap with the controls on the outside of your home will damage the pet door and void SureFlap’s warranty.

        Step 3: The trim frame and screws will go on the ouside of the panel. Place the side with the locking controls on the inside of the panel. The controls will need to be on the same side as the thumbscrews. You can then follow the remaining instructions for either the vertical or horizontal panels.

        OTHER INSTALLATION OPTIONS

        You might choose to secure your pet door in your track with screws. This can be done by drilling screws at an angle in the top and bottom tracks. We recommend doing this from the outside to minimize damage to the sliding glass door frame. One-way screws will prevent tampering or removal of the panel from the outside.

        STATIONARY PANEL

        Some stationary panels can be unfastened and moved over to one side so that you can install the pet door panel between the jamb and stationary panel. Avoid damaging your sliding glass door by checking that your door can move and that you can reinstall it properly before trying to uninstall the unit.

        You will still lose space in your slider to move through, however you will be able to use your existing sliding door lock to secure your home. Installing your pet door this way is also great if you already have an alarm system in place. If your sliding glass door slides on the outside track, using an alternative lock might not be possible so this allows you to still lock your door.

        For help with installation, replacement parts or other questions visit EnduraFlap.com or call 805-781-7700 Monday-Friday 7am-4:30pm PT

        Training Sessions

        Getting Started: Some pets will take longer than others to acclimate to their new door, so patience is key! Never push or shove your pet through the door (this will only develop negative feelings). Instead, follow these training tips + tricks to help introduce your pet to the door gradually.

        Limit training sessionsto no more than 10 minutes at a time. Two well spaced out sessions per day should be the maximum.

        Hold the flap all the way open for your pet at first; then a little less each subsequent time so your pet learns to push through on their own. Stay consistent with verbal encouragement and treats for best results.

        Teaching Your Cat to Use Their Door

        Step One: Introduce your cat to the door by putting your hand through it so they know how it works. Have them inspect the new cat flap to get used to the look and smell (this is a great time to program your cat’s microchip!).  

        Tip: You can wipe your cat’s face or body with a cloth and wipe the door with the same cloth to give it a more familiar scent. 

        Step Two: Some cat doors make a slight clicking noise when opening and closing which can scare timid cats. Try manually opening and shutting the flap slowly to familiarize your cat with this noise. 

        Step Three: Get your kitty’s favorite treats or toy ready! Start by using a treat to encourage your cat through while holding the flap open for them. Once they are comfortable, start lowering the flap on them as they walk through for their treat.

        Tip: Be sure to train your cat using the actual door height - meaning raise the door enough so it resembles how high it will be once installed.

        Tip:If you have a door with non-removable magnets,putting some painter's tape over the magnets can help decrease the magnet attraction strength temporarily for training purposes.

        Step Four: Always make sure to reward your cat with praise (and maybe another treat) when they pass through the door.  Remember: training can take a considerable amount of time. There is no standard practice as every cat is unique.

        Quick Tips

        - For especially timid cats, temporarily tape it up out of the way while they get used to the idea of walking through the tunnel.

        - Clear flaps may confuse pets as they might think the flap is a window. Try putting a piece of masking tape on the clear flap to distinguish it from a window and reinforce to your pet its use as a door.

        - Magnetic and weighted flaps have additional weight which may be difficult for your pet to push through. Fix this problem by gently pushing the door to assist your pet as they go through or removing the magnet until your pet gets used to the full weight of the door on their own.

        - If you plan on installing more than one pet door, use the same flap if possible for consistency.

        - Electronic flaps make a small clicking noise when the flap is activated that may frighten timid pets. The best way to remedy this problem is to positively reinforce this sound in your pet’s mind.

        - Praise your pet when they come near the door and hear the activation noise.

        - If this does not work, disable the electronics with training mode and have your pet use the door manually for a week or so while getting acquainted with the door.

        - Consistency is key! Stay consistent both in your training methods and your choice of pet doors. If you have multiple pets the first to learn will often demonstrate  for the others!

        - When your first lock the flap shut, introduce your pet slowly rather than letting them “learn the hard way” by running into it.

        Additional Information

        Frame Material

        Plastic

        Flap Material

        Acrylic

        Flap Colors

        Clear

        Flap Thickness

        1/8

        Warranty Period

        3 years

        Return Period

        90 days (except for custom height ranges)

        Door Open Type

        Unlocks for the key signal and pet pushes open

        Your Maximum Pet Size

        Cats

        Controls Access

        From Inside and Outside

        Operates On

        Battery

        Flap Opens

        Pet Must Push

        Type of Window

        Sash (Up & Down)

        Flap Design

        Single, One Part, Rigid, Thin Flap

        Can Be Installed In

        Dual Pane Glass Sliding Glass Door

        Additional Lock

        4-Way Lock

        Number Pets

        32

        Activated By

        Implanted Chip, RFID

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